Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,023 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,023 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 27th July 2026

474

Anonymous

Anonymous // 01/01/2019

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“Samples were easy to order and arrived quickly. Beautiful fabrics.”

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Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

“Very pleased with the full process.”

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Posted 1 year ago

“Good value wallpaper beautiful designs”

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Posted 1 year ago

“1. Ordered 1 roll of wallpaper - arrived quickly 2. Ordered samples - I was sent 2 lots of incorrect samples addressed to me, but on opening they were both for different people. This aspect of your service needs improving”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I ordered some great samples. I’m looking forward to ordering my selection and installing!”

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Posted 1 year ago

“Wallpaper I received was very good quality and looks amazing up , thanks will buy from you again .”

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Posted 1 year ago

“Good choice and good prices”

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Posted 1 year ago

“Easy to order and delivered quickly”

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Posted 1 year ago

“Very happy with headboard! Arrived on time, is great quality and was a good price compared to other bespoke companies. Customer service (Rosie) was excellent throughout. Thank you!”

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Posted 1 year ago

“Paper arrived in time very well packaged and no issues Wonderful selection will be using you again”

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Posted 1 year ago

“Good quality items at a reasonable price Arrived with the timescale quoted. Unfortunately the courier didn't give any notice or warning.”

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Posted 1 year ago

“Outstanding quality and beautiful design”

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Posted 1 year ago

“Absolutely delighted with my cushion I ordered it over the phone from southern Ireland the lady was lovely and very helpful the package was wrapped very carefully two make shure it arrived safely I will definitely order again great company many thanks”

Jane Clayton 5 star review on 11th June 2025

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Posted 1 year ago

“absolutly great- paper just arrived diane at b.ferry very helpful”

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Posted 1 year ago

“Had great customer service . The product arrived very well packaged and was lovely .”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great service, quick delivery, high quality paper and good communication.”

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Posted 1 year ago

“Someone else’s order sent in error. Returned but still to receive my order.”

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Posted 1 year ago

Hi there Helen, Thank you for taking the time to share your feedback, and we are sincerely sorry for the mix-up! If you are still awaiting your order, I would encourage you to reach out to our Customer Service team via 01761 404 505 or theteam@janeclayton.co.uk where we would be eager to support you through to a resolution. Best wishes, Jane Clayton & Company

Posted 1 year ago

Jane Clayton is rated 4.8 based on 11,023 reviews