Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,217 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 19th October 2026

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from the team was excellent i will be placing further orders”

Helpful Report

Posted 3 years ago

Thank you for your kind review …..! We are pleased to hear that we were able to offer an excellent service and we look forward to hearing from you again soon.

Posted 3 years ago

“Very pleased with blind . Thankyou”

Helpful Report

Posted 3 years ago

Thank you for your review ….! We are so pleased to hear that you are happy with your made to measure product. We look forward to hearing from you again in the future.

Posted 3 years ago

“Haven’t opened package yet as transporting abroad but your courier company ignored a very obvious, very large driveway and chose to leave my fabric outside our drawing room door in the pouring rain. It is obvious this is not a front door; no door bell, no letter box. Had he gone to the front of the house and rung the bell, my husband was awaiting the delivery. I just hope my fabric is not ruined. Very disappointing 😔”

Helpful Report

Posted 3 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 3 years ago

“Great website and easy to order. Quick delivery and great wallpaper”

Jane Clayton 5 star review on 11th October 2023

Helpful Report

Posted 3 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 years ago

“Always get speedy service from Jane Clayton, great pricing and when I've needed to use Customer Services they've been very helpful”

Helpful Report

Posted 3 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review!

Posted 3 years ago

“Delivery time and follow Up poor”

Helpful Report

Posted 3 years ago

“The service was excellent. My items arrived very well packaged and even though I was informed that there might be a delay with part of my order, it all arrived very promptly. I look forward to ordering more from this company .”

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate your kind comments and we look forward to hearing from you again soon.

Posted 3 years ago

“Very helpful over the phone and e mailed to warn me of possible delay. In the event, the rolls arrived promptly”

Helpful Report

Posted 3 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 3 years ago

“The curtains arrived sooner than we expected and they are beautifully made. We are delighted with them.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 3 years ago

“Lovely wallpaper, would purchase again”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Love the fabric design and the quality is great , just what I needed to make cushion covers for my partner's living room”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 3 years ago

“I am really pleased with the fabric and how quickly it was delivered to me. The swatches helped decide which fabric I should order.”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“Very satisfied with my purchase, and would certainly use this company again”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

“I d love to give you my opinion of my first purchase of your lovely Shop - but I havent resevied it jet. Bw Mrs Outi Haaranen-Halme”

Helpful Report

Posted 3 years ago

Thank you for your feedback ….. We are so sorry that the delivery of your order was delayed. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. I can see that your order has now arrived. Thank you again for taking the time to leave your review.

Posted 3 years ago

“Perfect quality, fast delivery to Switzerland.”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 3 years ago

“Spoke on the phone, wallpaper arrived early. Excellent service”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Very prompt”

Helpful Report

Posted 3 years ago

Thank you for your review ….! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Lovely wallpaper, delivered as promised.”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again in the future.

Posted 3 years ago

“Very prompt postage .. beautiful samples and paint chart ..very happy 1 tiny point though.. the complimentary slip enclosed was written in red pen. Blue or black pen is better”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and we appreciate your feedback. We look forward to hearing from you again in the future.

Posted 3 years ago

“Excellent service Thank you”

Helpful Report

Posted 3 years ago

Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

Jane Clayton is rated 4.8 based on 11,217 reviews