Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,678 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

464

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lydia was great to deal with. I have not received my wallpaper yet, but the transaction and assistance was great.”

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Posted 4 years ago

Thank you for your review Jonathan! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Very polite and helpful when I telephoned with a query before I placed my order”

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Posted 4 years ago

Thank you for your review Chrissie! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“wallpaper arrived within 2 days of ordering. all good.”

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Posted 4 years ago

Thank you for your review Anil! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Lovely choice of fabrics from cheap to very expensive. The lining and all the accoutrements always come quickly and the chosen fabric comes later. I wish the website would give a clear view of how long it will take for the chosen fabric to follow once the order is placed. The service is good and I am happy with the breadth of choice.”

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Posted 4 years ago

Many thanks for your kind review!

Posted 4 years ago

“Excellent choice of designer fabric. When I emailed re: late delivery had a response/explanation within 24hrs. Will definitely use this company again.”

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Posted 4 years ago

Thank you for your kind review June, we look forward to hearing from you in the near future!

Posted 4 years ago

“Order didn’t go through properly so ended up waiting nearly a month for the item which was frustrating and no one followed up”

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Posted 4 years ago

“Great service and quick delivery.”

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Posted 4 years ago

Thank you for your review Sophie! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Fabulously helpful , very caring and do go that extra mile . Gentle , elegant and courteous . Absolutely love them .”

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Posted 4 years ago

Thank you for your lovely review Russell! We are so pleased to hear that you are happy.

Posted 4 years ago

“Very impressed with the curtains I ordered, beautifully finished and perfect fit.”

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Posted 4 years ago

Thank you for your review Valerie! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Fantastic range of wallpapers. I ordered several samples which all arrived and with a “10% off first order voucher”. This was worth a lot when I came to order my paper, so I’m very happy with the service.”

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Posted 4 years ago

Thank you for your review Sara! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Received fabric ordered promptly and in good condition. Very efficient will use again”

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Posted 4 years ago

Many thanks for your kind review!

Posted 4 years ago

“Excellent service including international delivery following a review of the extensive range.”

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Posted 4 years ago

Many thanks for your kind review Brian!

Posted 4 years ago

“Jane Clayton are always really fast to reply to emails, send out samples and orders. I would definitely recommend!”

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Posted 4 years ago

Thank you for your kind review! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Lovely fabric.”

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Posted 4 years ago

Thank you for your lovely review Moira!

Posted 4 years ago

“All good. The wallpaper arrived very quickly, more quickly than stated.”

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Posted 4 years ago

Many thanks for your kind review John!

Posted 4 years ago

“Excellent customer service and lovely product. Would definitely buy again.”

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Posted 4 years ago

Thank you for your review Josephine! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Great service! Easy process from start to finish.”

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Posted 4 years ago

Thank you for your lovely review Heather!

Posted 4 years ago

“Have not used it yet but the design is beautiful”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Order processed quickly and efficiently. Goods in perfect condition and as described on website.”

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Posted 4 years ago

Thank you for your review Amanda! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Had a delivery issue which the team of Customer service dealt with brilliantly.. they are the benchmark that CS should be judged by .”

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Posted 4 years ago

Thank you for your review! We appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,678 reviews