Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,014 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We cannot say enough good about the staff of Jane Clayton and Co ... The service, communications, assistance, every aspect of the purchase was dealt with and handled with extreme professionalism by each of the individuals we were in contact with. An issue that was to do with the manufacturer and not Jane Clayton and Co was dealt with in a most efficient, kind and effective manner. A superb company and group of people to do business with !!!”

Helpful Report

Posted 3 years ago

“Everything was ok and quick”

Helpful Report

Posted 3 years ago

“Very good, prompt service.”

Helpful Report

Posted 3 years ago

“The representative on the phone who took my order was extremely pleasant, incredibly patient and informative which was very appreciated. Thank you!”

Helpful Report

Posted 3 years ago

“No complaints. Very efficient”

Helpful Report

Posted 3 years ago

“Amazing wallpaper selection, great size sample enabled me to make a considered choice. My wallpaper is up and looks stunning!”

Jane Clayton 5 star review on 13th March 2023

Helpful Report

Posted 3 years ago

“Really pleased with my purchase, couldn't find any cheaper. Arrived very quickly and very well packaged. They also refunded my excess rolls very promptly. I will definitely be shopping here again, very professional”

Helpful Report

Posted 3 years ago

“Good service and really pleased with the wallpaper purchased”

Helpful Report

Posted 3 years ago

“Good value for Sanderson fabrics delivered swiftly.”

Helpful Report

Posted 3 years ago

“Although the material was out of stock, I was i formed of the delay immediately and kept up to date with when delivery would take place.”

Helpful Report

Posted 3 years ago

“Product received (FR Aubergine Velvet) gorgeous and well-priced. There was a delay in receiving, but during the ordering process, I was informed of every delayed delivery date and given the choice to wait or get a refund. Glad I waited. Wouldn't hesitate using this Company again. Great products, reasonable prices & excellent Customer Service (Phone and Email).”

Helpful Report

Posted 3 years ago

“Found the range extensive and the service delivery and returns good Paper ordered was great quality and looks great Used email and telephone”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Hazel!

Posted 3 years ago

“Very professional, helpful and friendly experience, fabric arrived on time and with no problems, i will always use Jane Clayton when i can for all my fabric purchases.”

Helpful Report

Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“All mu deliveries from Jane Clayton have been very prompt and the company keeps you well informed re your product status and delivery time.”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Alison!

Posted 3 years ago

“Commande rapidement reçue et bien emballée. Merci !”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Katherine!

Posted 3 years ago

“I was looking to redecorate a communal area and with wallpaper in keeping with the period of the property and providing a good contrast with the surrounding area and decor. I found the William Morris Snakehead Madder Gold on your site and purchased the rolls required which were delivered within 2 days. I hope from the photos attached you think it looks super. Thank you. The free delivery was an important part of the reason for purchase.”

Helpful Report

Posted 3 years ago

Thank you for your review Ged! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Customer service was excellent. There was a fault with my wallpaper but it was sorted quickly and professionally. Beautiful products.”

Helpful Report

Posted 3 years ago

Thank you for your review Nicola! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent service, speedy delivery and well packaged. Will use again,”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Carol!

Posted 3 years ago

“Beautiful fabric. Delivered on time. Well packaged. Many thanks”

Helpful Report

Posted 3 years ago

Many thanks for your kind review Karen!

Posted 3 years ago

“I have ordered wallpaper twice recently and have been very pleased with the prompt delivery and value for money.”

Helpful Report

Posted 3 years ago

Jane Clayton is rated 4.8 based on 11,014 reviews