Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,217 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 19th October 2026

478

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roman Blind was not threaded to last baton. Was happy to repair myself if they sent the correct fixing. Have telephoned three times and emailed photos but no update on when small part will be posted. Apparently they will update “when they can” - just need one small part ! The made correctly blind would be nice but over £400 for small blind unfinushed”

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Posted 2 years ago

“Excellent service, chat option worked well with swift answer and resolution of query. Cushion covers arrived quicker than forecast. Very happy with overall service and product.”

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Posted 2 years ago

“I am really impressed by the quality of the work in my new hand made curtains. I am a seamstress and I also make curtains (I didn’t make these as I could only buy the fabric if I ordered the made to measure curtains) they were beautifully made and taking into account the amount of time it would have taken me to make them they actually worked out very reasonably priced too. Thank you Jane Clayton”

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Posted 2 years ago

“Lovely choice of wallpaper quick delivery well packaged”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Excellent service by a polite and professional team at Jane Clayton. I am really pleased with my new headboard. Thank you !”

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Posted 2 years ago

Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that it gets many admirers! We look forward to hear from you again soon.

Posted 2 years ago

“Love the wallpaper. Having a sample first helped The decision making.”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Jane Clayton are an incredibly professional helpful and inspirational interior design company … thank you for your amazing website, choice and price. Very kind regards Lucy Offer”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

“Very pleased with product, communication and delivery!”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Your help with samples and wallpapers has been exemplary. My enquiries on the telephone were also extremely well handled, and you made life a lot easier! Many many thanks. I would have absolutely no hesitation in recommending Jane Clayton.”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

“Such an easy and efficient service, and the quality of the product is excellent! Such a great company”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

“Always a pleasant experience!”

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Posted 2 years ago

Many thanks for your kind review ….!

Posted 2 years ago

“Fantastic choice of wallpapers. Unfortunately supplier sent the wrong product but it was sorted out very quickly and with minimum fuss. Would reccommend especially of you are looking for something a bit different.”

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Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. We appreciate the recommendation and hope to hear from you again soon. Thank you for taking the time to leave your review.

Posted 2 years ago

“Beautiful quality wall paper”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“I can thoroughly recommend Jane Clayton & Co, their web site is very easy to use, communication by email was excellent keeping me informed, and there was no difficulty sending fabric to me in France, nor any import duty to pay. Fabric samples were sent promptly, and I am thrilled with the fabric. I consider that my five star rating is thoroughly deserved.”

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Posted 2 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 2 years ago

“Fab price good customer service fast delivery”

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Posted 2 years ago

Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 2 years ago

“On this occasion a long delay getting the wallpaper. Admittedly ordered just after Christmas but had to chase order. Great response from office staff but still took 10 working days, 14 in total.”

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Posted 2 years ago

Thank you for your feedback ….. We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Beautiful wallpaper very pleased with the product”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“found on line all I want - been used twice before - great n I did shop around!!! best value n have what I want - - tip top 👌”

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Posted 2 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!

Posted 2 years ago

“Apart from the rug arriving a week late (which was the supplier's responsibility, not yours), the service you provided was very good.”

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Posted 2 years ago

Thank you for your kind review …..! We are so sorry to hear that there were problems with the delivery of your order. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.

Posted 2 years ago

“Great - got in touch to let me know of a few days delay for delivery - package arrived soon afterwards”

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Posted 2 years ago

Many thanks for your kind review ….!

Posted 2 years ago

Jane Clayton is rated 4.8 based on 11,217 reviews