Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,671 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,671 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

464

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help in suggesting an alternative to the fabric I wanted, which unfortunately was out of stock. Thanks Great service!”

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Posted 3 years ago

Thank you for your review Linsey! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Everything was perfect!! Great Shop!!”

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Posted 3 years ago

Thank you for your lovely review Monika!

Posted 3 years ago

“Lovely wallpaper very quick delivery”

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Posted 3 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review!

Posted 3 years ago

“Very quick and efficient delivery for both swathes and fabric. Excellent selection of fabrics and competitive prices. Would definitely recommend.”

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Posted 3 years ago

Thank you for your kind review Stacey! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“Very efficient and courteous service nad swift delivery. Delighted with quality of the wallpaper.”

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Posted 3 years ago

Thank you for your review! We appreciate your kind comments and hope to hear from you again soon.

Posted 3 years ago

“Loving the fabric and a super fast delivery.”

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Posted 3 years ago

Many thanks for your kind review Shirley!

Posted 3 years ago

“Excellent service and beautifully sewn cushion covers. Timely delivery to Switzerland.”

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Posted 3 years ago

Thank you for your lovely review Jennifer! We are so pleased to hear that you are happy with your made to measure product! We look forward to hearing from you again soon.

Posted 3 years ago

“I knew the material I wanted. Easy ordering and fast delivery”

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Posted 3 years ago

Thank you for your review Lynne! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“I bought some Clarke and Clarke fabric to upholster a chair. The material arrived super quickly.”

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Posted 3 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Elizabeth!

Posted 3 years ago

“Curtain Fabric arrived a few days after ordering . The fabric was on a roll and was well packed. The finished curtains look beautiful. I would certainly recommend.”

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Posted 3 years ago

Thank you for your kind review Janette! We appreciate the recommendation and hope to hear from you again soon.

Posted 3 years ago

“all good thanks”

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Posted 3 years ago

Many thanks for your kind review!

Posted 3 years ago

“We have used Jane Clayton before and have always been pleased with the service, choice of products, competitive price and swift delivery.”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Excellent service, great choice of fabrics. Well priced and good quality end product. Very happy with my Roman blind and it was completed well within the lead time window.”

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Posted 3 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.

Posted 3 years ago

“Beautiful wallpaper, have previously ordered wallpaper from Jane Clayton. Always delivered on time even though I am not in the UK”

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Posted 3 years ago

Thank you for your review Berni! We appreciate your kind comments and hope to hear from you again soon.

Posted 3 years ago

“Very professional”

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Posted 3 years ago

Many thanks for your kind review Coco!

Posted 3 years ago

“Good prices and speedy delivery”

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Posted 3 years ago

Thank you for your review Linda! We are pleased to hear that we were able to offer an excellent service!

Posted 3 years ago

“Ordered wallpaper Weds eve and arrived packaged really well on Friday. Expensive paper and saved over £100 which was unexpected as I already knew which paper I wanted. Morris and co woad strawberry thief for feature wall with their matching woad wallpaper. Not being done until July but looks gorgeous with beautiful pattern and colours. Thankyou”

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Posted 3 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Hilary!

Posted 3 years ago

“Excellent quick service and customer care, our wallpaper arrived sooner than expected! Thank you”

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Posted 3 years ago

Thank you for your review Andrea! We are pleased to hear that we were able to offer a speedy service.

Posted 3 years ago

“Lovely fabric and look forward to it being transformed into a blind. However disappointing delivery due to the name on the delivery package being addressed to ‘Jane Clayton c/o my name’ caused much confusion for the UPS drop off point and multiple visits to the centre and calls to the delivery company. Could have done without this unnecessary confusion if solely my name was on the item.”

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Posted 3 years ago

I'm sorry to hear this has happened Buket. I can see that a member of the team has been in touch since and the issue has now been resolved.

Posted 3 years ago

“Material arrived, packaged well, very pleased.Thank you”

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Posted 3 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 3 years ago

Jane Clayton is rated 4.8 based on 10,671 reviews