Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,231 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“Communication very good when fabric was out of stock. Then also very good when fabric became available. Then swift delivery. Fabric was generously cut to the correct length and was exactly as expected.”

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Posted 5 years ago

“So pleased with the fabric. Prompt delivery and came rolled so no creases. Highly recommended”

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Posted 5 years ago

“responsive helpful and good service”

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Posted 5 years ago

“Lovely fabric and quick delivery”

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Posted 5 years ago

“Very happy with all my interactions with all at Jane Clayton”

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Posted 5 years ago

“Excellent service really pleased”

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Posted 5 years ago

“Great Quality , super fast delivery”

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Posted 5 years ago

“Great company to deal with. Excellent choice in Wallpaper and very efficient ordering and delivery service. I will use again Thanks”

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Posted 5 years ago

“I had never used the website before but stumbled across this when looking for wallpaper. I compared prices also and J Clayton was much cheaper than some others. The delivery service and quality was excellent. Would recommend.”

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Posted 5 years ago

“Wallpaper delivered intact, good packaging. Kept up to date with any delay . Also a nice piece of wallpaper to hold against the wall and imagine the end result. Woukd definitely shop here again 🤗”

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Posted 5 years ago

“Excellent service and product, highly recommended.”

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Posted 5 years ago

“The parcel was so delayed that we began to wish we had gone elsewhere. It was finally delivered without any explanation or apology one week later”

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Posted 5 years ago

We are very sorry that you experienced a delay with your order. A member of the customer service team will be in touch to discuss your order.

Posted 5 years ago

“Delivery times impacted by Covid may frustrate some but, communication was clear. When the paper arrived (c. 2 weeks from order) it was an absolute dream to hang. Looks great.”

Jane Clayton 5 star review on 2nd February 2021

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Posted 5 years ago

“Good advice on stock levels by telephone and order arrived very promptly, however a long delay for samples.”

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Posted 5 years ago

“Excellent, speedy service. Fabric arrived and was just what I required.”

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Posted 5 years ago

“Sample arrived promptly and then the order. I could not fault you.”

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Posted 5 years ago

“Satisfied customer. Excellent service.”

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Posted 5 years ago

“Alice was a great help in suggesting coordinating fabrics, an excellent service”

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Posted 5 years ago

“Great product, easy transaction. Really well packaged. Thank you.”

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Posted 5 years ago

“Very quick service wallpaper well packed so perfect on arrival.”

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Posted 5 years ago

Jane Clayton is rated 4.8 based on 11,231 reviews