Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,012 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th July 2026

473

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is good and prompt. I really wish you would not use tracked delivery for samples. They take much longer to arrive than they would if you put them in the normal post.”

Helpful Report

Posted 5 months ago

“All perfect as usual!!”

Helpful Report

Posted 5 months ago

“Excellent selection of paper and fabric in a user-friendly website. Very helpful sample service.”

Helpful Report

Posted 5 months ago

“Biggest selection of the best fabrics and wallpapers with great service and delivery. Always a good experience with Jane Clayton.”

Helpful Report

Posted 5 months ago

“I am delighted with the service I experienced from the company and the wallpaper I bought is super.”

Helpful Report

Posted 5 months ago

“Wallpaper that we ordered turned out to be out of stock but the team was in touch straight away to keep us updated and to give us the option to cancel the order. We chose to wait for the delivery and it all went very smoothly. Very happy with the wallpaper!”

Jane Clayton 5 star review on 24th January 2026

Helpful Report

Posted 5 months ago

“Easy to order. Great communication. A perfect rug for my kitchen. Was kept informed about delivery.”

Helpful Report

Posted 5 months ago

“Very helpful, answered the phone. Order received in good time. I am likely to use this business again”

Helpful Report

Posted 6 months ago

“Excellant work on the blind.”

Helpful Report

Posted 6 months ago

“Excellent communication. Arrived safely and quickly. Fantastic quality. Very impressive thank you”

Helpful Report

Posted 6 months ago

“I placed an order and I received it within 3 days. Excellent service”

Helpful Report

Posted 6 months ago

“Apart from the great price on the wallpaper, which was delivered quickly and in perfect condition. I also had a question and although they didn't have the answer immediately they said they would call me back, which they did with all the required information. I will certainly be using Jane Clayton & Company again.”

Jane Clayton 5 star review on 21st January 2026

Helpful Report

Posted 6 months ago

“Very impressed with the service and would definitely use again.”

Helpful Report

Posted 6 months ago

“The website is super easy to navigate with an excellent range of fabrics and wallpapers. The samples were delivered within days of ordering. The efficiency and trustworthiness of the service is encouraging and I will continue to use Jane Clayton for future projects.”

Helpful Report

Posted 6 months ago

“Initially sent for samples then a full order. Very rapid process from ordering to receipt. Just sent for more samples for a forthcoming project.”

Helpful Report

Posted 6 months ago

“Absolutely perfect and exquisite in every way. Thank you.”

Helpful Report

Posted 6 months ago

“Samples came quickly and were exactly what I ordered. Thank you”

Helpful Report

Posted 6 months ago

“I was a little disappointed to be honest , I had subscribed and was hoping to get 10% off my first order which cost £265.00 , only to find that I didn't get it as my wallpaper was reduced by £20.00. Don't think I will be ordering again I'm afraid.”

Helpful Report

Posted 6 months ago

“Amazing customer service really fast delivery 👏”

Jane Clayton 5 star review on 19th January 2026

Helpful Report

Posted 6 months ago

“So far only used to order a couple of sets of samples but both received within 48 hrs. Goodxsized samples of Pretigious Textile fabrics and true to images on the website.”

Helpful Report

Posted 6 months ago

Jane Clayton is rated 4.8 based on 11,012 reviews