Internet Ink Reviews

Name: Internet Ink
Address: Unit 4 Ensign Yard, 670 Ampress Lane, Lymington, Hampshire
Rating: 4.81

4.8 Rating 17,507 Reviews

98 %

of reviewers recommend Internet Ink

4.8

Based on 17,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Ink:

Supplying the Best Value Compatible Printer Ink Cartridges since 2002; Internet Ink is the place to come for all your printing needs. We supply cartridges for HP, Canon, Brother, Epson, Samsung & Xerox printers as well as selling a range of printing & office supplies.

We offer a full range of Multipacks & Bulk Packs, meaning you can stock up on your cartridges for amazing prices.

All our orders come with Free Delivery and a 1 Year Guarantee, so why not switch to Internet Ink today!

Visit Website

Phone:

01590481311

Email:

support@internet-ink.co.uk

Location:

Unit 4 Ensign Yard,
670 Ampress Lane,
Lymington
Hampshire
SO41 8QY

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after spending £12.99 on an xl black ink cartridge I expect it to work , not to have to shake it and stick it in some water etc, I will not be not purchasing any more off you ,”

Helpful Report

Posted 11 years ago

I am sorry that you have received a faulty product and this has put you off. We are more than happy to rectify this situation for you. As you can see from our other reviews, faulty products are very rare and that many customers are saving £££££'s from buying our inks! Please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“Sorry, had to bin the cartridges. Nothing but streaks on my reproduction. Cleaned the heads and the cartridges but still very poor production”

Helpful Report

Posted 11 years ago

“The ink that was stated to be compatible with my printer is not and so is useless”

Helpful Report

Posted 11 years ago

Hi John, All out ink cartridges have a 12 month guarantee, and we do not sell cartridges that are not compatible for there means. have checked your order details and there are no notes, so I can only assume that you have not previously notified us of this issue. If the cartridge is still failing after the reset then, please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“I bought 2 black ink cartridges for my Lexmark printer and after using the first one to print one page the next time I tried to print something it didn't work. I thought this was a one off so I put the other one in and again printed one page. To my dismay the next time I tried to print again nothing happened! I thought it must be the printer so I tried to reprint after switching to blue and it printed fine. So I can't say anything good only that I wasted my money buying these cartridges. Mike O'Shea”

Helpful Report

Posted 11 years ago

All our ink cartridges have a 12 month guarantee, and we do not sell cartridges that are not compatible for there means. have checked your order details and there are no notes, so I can only assume that you have not previously notified us of this issue. If the cartridge is still failing after the reset then, please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“Sadly I have just had the 3rd black ink cartridge delivered as the previous 2 were faulty. I have used intnet-ink for a number of years and I'm afraid this is not the first time I have had faulty cartridges. I suspect I will not be purchasing any more.”

Helpful Report

Posted 11 years ago

“i bought Canon PG 510 black 3 weeks ago and technically just able to print out 20 papers and inks are alrealy run out!!!!! be careful what you buy from this website!!!! so disappointed !!!!”

Helpful Report

Posted 11 years ago

I am sorry that you have received a faulty product and this has put you off. We are more than happy to rectify this situation for you. As you can see from our other reviews, faulty products are very rare and that many cuatomers are saving £££££'s from buying our inks! Please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“Very disappointed this time. I have calibrated a few times and the test page is good each time but every time I try and print a picture it comes out grainy :-(”

Helpful Report

Posted 11 years ago

I am sorry to hear that you have been having troubles with your cartridges. Please contact our support team on 08006120874 or support@internet-ink.co.uk and we will be happy to resolve these issues for you.

Posted 11 years ago

“Ordered on 27th with a promise of 1st class delivery and told today Wednesday 29th that it has just been shipped! What happened on Monday and Tuesday? Very disapointing”

Helpful Report

Posted 11 years ago

Thank you for taking the time to rate Internet-Ink. Your order has been dispatched as promised by FREE Royal mail 1st Class post. We do not promised same day dispatch, However we do anticipate all orders to be dispatched within 24 - 48 hrs If you require same day dispatch then priority delivery is an available option for 99p (Priority delivery will mean that your order jump the FREE Royal mail 1st Class orders awaiting dispatch)

Posted 11 years ago

“Printer ink cartridge ran out after 3/4 sheets.”

Helpful Report

Posted 11 years ago

I have checked your order details and there are no notes, so I can only assume that you have not previously notified us of this issue. If the cartridge is still failing after the reset then, please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“hi put your black ink jet into my printer printed 2pages stopped working printer says ink jet empty waste of money please reply thanks”

Helpful Report

Posted 11 years ago

It is common to get a low ink warning when using remanufactured cartridges as the print head contains electrical contacts that communicate with your printer. Because the cartridge is being reused your printer thinks that you have inserted an old ‘empty’ cartridge. Unfortunately there is no way to reset this information however I can assure you that the cartridges are fully checked and tested before they are dispatched. The only disadvantage to remanufactured cartridges is that you will not get any indication of when the ink is running out. However we would advise simply keeping a spare cartridge in stock and checking the quality of your prints when they begin to fade then you know it’s time for a new cartridge. Should you have any further problems then please do not hesitate to contact me again. You can also find additional support information on our website please see the link below. http://www.internet-ink.co.uk/support

Posted 11 years ago

“When going to checkout I was asked for my bank authorisation which the pop up would not work which means I did not authenticate but I still received the goods and was billed. In the meantime I ordered from another pc which the pop up did work. The payment for the first order should not of been taken.”

Helpful Report

Posted 11 years ago

Hi John, We are not responsible for the way 3d Secure from Visa verify's transactions. Over the phone we have the facility to skip this as we use the Secure Sage pay system. Please see this link to learn more about 3d Secure http://www.web-merchant.co.uk/3dsecure.asp

Posted 11 years ago

“Printed first few pages ok - after that the text was barely readable, even after having run the deep cleaning program.”

Helpful Report

Posted 11 years ago

“Very Poor is the only appropriate response I can give. The ink leaked and caused problems in my printer which in the end damaged it beyond repair, in turn causing me to have to buy a replacement printer! The ink cartridges were recycled ones - not new - which was not made entirely clear at the time of purchase. I would never have made think purchase had I known. This has been a bad transaction and I will never trust this company again. I would urge other prospective purchasers to look elsewhere in the hope of finding an honest merchant!!”

Helpful Report

Posted 11 years ago

I have checked your order details and there are no notes, so I can only assume that you have not previously notified us of this issue. We are more than happy to rectify this situation for you. As you can see from our other reviews, faulty products are very rare and that many customers are saving £££££'s from buying our inks! Please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“Having read the recent report on printer inks in Which magazine, and needing some ink I purchased two sets of your ink for my Epsom Expression XP-510. The printer is less than a year old. The coloured inks were awful. The colours would not work at all at first. After many head cleanings all pictures came out a yellowy lime green colour. I got so frustrated with the print quality I took all the coloured ink cartridges out - the Magenta cartridge clearly still has ink in it but it will not work. As the new inks that I have ordered from Epsom had not arrived I put the second batch of your coloured inks in the machine. These are an improvement on the first lot but are still not great. I printed out your Monthly Newsletter as a test but the colours are not true - some have even been omitted. I shall not be buying your inks again and I will be very sceptical about any Which reports in future.”

Helpful Report

Posted 11 years ago

I am sorry that you have received a faulty product and this has put you off. We are more than happy to rectify this situation for you. As you can see from our other reviews, faulty products are very rare and that many cuatomers are saving £££££'s from buying our inks! Please call or email our customer support team who can replace, upgrade to an original or refund your order on 0800 612 0874 or Email support@internet-ink-support.co.uk

Posted 11 years ago

“The new inks that I ordered were Just as poor as my old inks when I printed a letter, I expected it to be dark and clear but it was very light and hard to read. I will not be ordering any more from this company.”

Helpful Report

Posted 11 years ago

I'm sorry to hear that you are having problems with the black cartridges. I have checked your order details but cannot see any notes, so can only assume that you have not contacted us before regarding this. Please contact our customer support team support@internet-ink.co.uk where we will be happy to help.

Posted 11 years ago

“My Order never arrived! Edward Wylie-Warren”

Helpful Report

Posted 11 years ago

I have checked your order details and there are no notes, so I can only assume that you have not previously notified us of this issue. We are more than happy to rectify this situation for you.

Posted 11 years ago

“This is the second time I've ordered a compatible ink cartridge for my HP photosmart printer that has not worked!! I emailed to ask for a refund but got no reply, refund or replacement! I would not recommend using this site.”

Helpful Report

Posted 11 years ago

I am sorry to hear that you are not fully satisfied with our service, but as a priority we do reply to each and every customer. A email reply was sent on the 8/9/2014 we were yet to hear a response. In case this email was missed we have forwarded our reply to you once more.

Posted 11 years ago

“Afraid that the ink seems totally incompatible with my Canon printer which now pints in weird combinations of colours on a random basis. Not a good purchase - next time I`ll pay more and stick to the manufacturers product”

Helpful Report

Posted 11 years ago

I am sorry to hear that you are not happy with our products. Please contact our support team at support@internet-ink.co.uk with details of your issue who will then be able to advise further.

Posted 11 years ago

“Unfortunately, since ordering and installing the inks I ordered from you approximately 6 weeks ago, my Canon printer now longer works. Despite numerous attempts at maintenance and buying a cartridge (additional expense) designed to clear the ink jet ports. So my Canon printer which is less than 12 months hold, has been thrown away and I am unable to afford to replace it with a new one.”

Helpful Report

Posted 11 years ago

I'm sorry to hear that you are having problems with the your printer. I have checked your order details but cannot see any notes, so can only assume that you have not contacted us before regarding this. If your printer refused to work using the originals then we would suggest contacting Canon as it would still be under warranty.

Posted 11 years ago

“I bought an HP 301XL B&W cartridge. My first trial at cheaper ink than buying from HP. After only one use, the ink did not flow. I contacted Internet Ink, who sent a replacement cartridge at no charge. (initially they said I had to return the other one first but relented when I said I needed it 'now' for work). It came in 2 or 3 days, so pretty good marks for service... BUT, again, after any use at all, the ink dries up and every time I use it, I have to remove the cartridge from the printer and wipe clean with damp paper. So, regretfully USELESS. Never again. C, Exeter”

Helpful Report

Posted 11 years ago

Internet Ink is rated 4.8 based on 17,507 reviews