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Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.89 out of 5
Returns & Refunds
Returns Process	Easy

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 6th September 2021

Infinity Motorcycles 5 star review on 14th July 2021

Infinity Motorcycles 5 star review on 27th March 2021

Infinity Motorcycles 5 star review on 11th March 2021

Infinity Motorcycles 5 star review on 10th March 2021

Andre Barbosa Dos Santos

Infinity Motorcycles 5 star review on 13th January 2021

Infinity Motorcycles 5 star review on 16th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Probably the best customer service I have ever experienced Courteous friendly and amazing prices”

Posted 1 month ago

“Always excellent, the Farnborough team are most helpful and knowledgeable. Henry in particular delivers 5** service! Very happy with all my purchases. Thank you.”

Posted 12 hours ago

“Infinity is always great to deal with. On line purchasing is easy, in store the staff are friendly, helpful and have good product knowledge. My admin inquiry was dealt with amazingly quickly. That's why I keep shopping with Infinity. They also stock top brands.”

Posted 23 hours ago

“Klarna made me happy”

Posted 1 day ago

“Ordered my tank bag Sunday arrived Wednesday easy fit very happy and the cheapest I could find with out to much fuss fitted to 1999 1200 bandit”

Posted 2 days ago

“I was very impressed with the very quick response to my enquiries. Excellent service with a really personal touch. Thank you!”

Posted 3 days ago

“Nik and his team at Chiswick store was more than helpful. Nik was very honest and not pushing gear you didn’t need. Was giving helpful suggestions and advices. Very happy choosing Infinity Motorcycles at Chiswick.”

Posted 3 days ago

“From Dan Amazing costumers service well done 🙌”

Posted 4 days ago

“Great gear, great team, excellent service, friendly atmosphere Couldn’t be more helpful and informative 👍”

Posted 5 days ago

“Good quality and good service very happy with products bought”

Posted 6 days ago

“Bought a new helmet, gloves and visor from Infinity's York store today. The customer service was excellent and the staff couldn't have been more helpful. Knowledge of the different products was first class and it was great to get face to face advice on the different options.”

Posted 6 days ago

“Great service , and quick delivery , quality products I've used a few times now never disappointed 👌”

Posted 6 days ago

“i ordered a pair of waterproof over trousers which was to small even though the label showed they were the right size they sent me a returns label via email i sent them back and within a few days a larger pair arrived which did fit, it seems to me that nothing is to mush trouble for them, a very good service which i would recommend”

Posted 1 week ago

“Super quick delivery and fair price”

Posted 1 week ago

“Received excellent customer service. A new Shoei helmet arrived with no pin lock. I called the online team and explained. They immediately apologised and said they would source one. Two days later I received the missing pin lock. Keep up the customer focus. It is excellent.”

Posted 1 week ago

“Best Price & very quick delivery”

Posted 1 week ago

“nice helmet for my Son, very god price with £5 voucher to use also.”

Posted 1 week ago

“I ordered my helmet it came with in the time limit, fitted perfectly.”

Posted 1 week ago

“Brilliant customer service. Professional and friendly, first class”

Posted 1 week ago

“Couldn't be anymore helpful. Good peaple to talk to when needing help when starting out on biking after a long time away”

Posted 1 week ago

“Great products at a great price. Fast efficient service”

Posted 1 week ago

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Infinity Motorcycles is rated 4.72 based on 4,571 reviews