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Infinity Motorcycles Reviews

4.71 Rating 2,500 Reviews
93 %
of reviewers recommend Infinity Motorcycles
Company Reviews Metrics Info
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
Returns & Refunds
Returns Process
Easy
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Craig Phillips
“My 1st order arrived the next day, 2nd took a few days longer as they were awaiting stock. Excellent communication from phone calls to updates on delivery. I was concerned about ordering a helmet online, especially with the current virus situation. (Had someone else tried it on e.t.c.) concern quashed, helmet arrived, packed superbly and the helmet hadn’t been out of the box. Not visited an Infinity store in years, as there are none local to me. However, if the online service is anything to go by, I wouldn’t hesitate to call in regularly. Thanks again and stay safe Craig Phillips”
Helpful Report
Posted 2 months ago
Anonymous
>
“Very happy dealing with Infinity motorcycles. online orders and telephone communication Excellent fast delivery very happy.”
Posted 19 hours ago
Anonymous
“Good product, sourced from knowledgeable staff at good price with quick delivery”
Posted 2 days ago
Paul McGowan
“Fast delivery especially considering the circumstances”
Posted 1 week ago
-
“I bought a helmet and it looked cool and fitted perfectly”
Posted 1 week ago
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“The management team were very helpful easy transaction and when my jacket was not available they swapped it for a higher price on in the same make .
My last one saved my life .
I cannot thank them enough
Sarah x x x”
Posted 1 week ago
Mark Reid
“product (miyagi wipes) arrived quickly enough and i know they work as it was a replacement purchase after using last of previous tub, shame i was still sheilding otherwise I would have used the £10 voucher emailed out a few days after purchase had been delivered but look forward to being able to get back into the belfast shop. Thanks”
Posted 1 week ago
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“Great item, comfy, and excellent customer service, will definatly use again”
Posted 1 week ago
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“Great no problems”
Posted 1 week ago
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“Great company”
Posted 1 week ago
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“Great service.”
Posted 1 week ago
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“Brilliant shop in York, great staff”
Posted 1 week ago
Kevin Jenkinson
“First time shopping but will be back. Great range, good prices, well described, well packaged and prompt delivery. What more do you need!”
Posted 1 week ago
Ben Smith
“Was very good service”
Posted 1 week ago
-
“Very helpful staff, knew their stuff”
Posted 1 week ago
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“Excellent service”
Posted 1 week ago
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“The people at your Oxford location are all superb. Very knowledgeable. Very enthusiastic. Very helpful. They go out of their way to be helpful. I can’t speak highly enough about them. I go back there because of the standard of client service, not the price and not location as other outlets are nearer to me. You might want to clone them.”
Posted 1 week ago
Stewart MacGregor
“ive bought from both the big competitors in the mail order market and Infinity are right up there with the best. Top notch Customer services at really good prices. I have no problem recommending them and will definitely be buying from them again”
Posted 1 week ago
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“Good quick service
Quick follow up on an issue
Issue resolved
I’ve used the York shop a few time
This my first on line
Helpful / friendly / efficient / effective”
Posted 1 week ago
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“Good service item as described”
Posted 1 week ago
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“Nobody was there !”
Posted 1 week ago
Infinity Motorcycles is rated 4.71 based on 2,500 reviews
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