Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,688 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 19th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with delivery service from ordering to receiving item was less than 24hrs . Item worls great highly recommend infinity”

Helpful Report

Posted 2 days ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the service you received and the delivery of your order. Thanks, Hayley

Posted 2 days ago

“Dear Infinity Motorcycles, I was unhappy to be informed (after paying for order where I had requested delivery to a local pick up point = which was accepted by the ordering process on line) that I would have to have the delivery directed to my home address but then change it myself when informed thaat the package was out for delivery? Having experienced issues with poor quality 'delivery' (partucularly, Amazon) resulting in no package, I always request the 'pick up' option to receive packages to ensure I do get it. This is important to me, so that I have not made purchases if collection is not an option. So disappointed to have the change of delivery to home then awaiting to respond a message (possibly sent?) and expecting the inevitable no package. Why was the 'collection' option available on line but not in reality according to the phone call from Infinity? It seemed that there was doubts over the package not arriving at 'collection point' ? However, I have eventually received the item (discounted in sales) so sort of happy (releived?) eventually. This is my feedback - how will you put it right for next time? Regards, Richard”

Helpful Report

Posted 2 days ago

Hi Richard, Thank you for your feedback. We appreciate you taking the time to share your experience. After looking into this, we can see that when placing your order, you entered a Post Office address as the delivery address. Unfortunately, this isn't the correct process for a DPD pick-up point, and had we sent the parcel directly to this address, there was a risk it would have gone missing. We explained this over the telephone and that we could send the parcel to your billing address instead. We then advised you to download the DPD app, where you could request that this particular parcel be redirected to your chosen local pick-up point. This would then provide you with a DPD Pick-up Pass to collect your parcel from the location you originally wanted. The DPD app also allows a preferred pick-up point to be set for all future deliveries, so parcels can automatically be directed there. We would like to encourage all our customers to download the DPD app, as it gives more control over deliveries and the options available. However, we will take your feedback on board and will look to see if changes can be made to our delivery service. Please also note that we offer Click and Collect services where goods can be collected 7 days a week from one of our 17 stores. We hope to see you again soon and that you enjoy your new kit.

Posted 2 days ago

“It was a breeze to shop with Infinity Motorcycles. The website was easy to work with and product listings were clear. I ordered a pair of riding denims off the website but unfortunately they were not in stock with no scope for restocking due to discontinuation by the maker. Infinity offered to refund or send an alternative. Correspondence was transparent and responses quick. Highly recommend!”

Helpful Report

Posted 2 days ago

Hi Ashique, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 2 days ago

“All good. Efficiency in order and delivery”

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Posted 3 days ago

Hi Alexander, Thank you for your 5-star review! We are glad to hear that you are happy with the delivery of your order. Thanks, Hayley

Posted 2 days ago

“Excellent always very helpful nothing is to much trouble”

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Posted 3 days ago

Hi Ian, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 2 days ago

“Good range of parts and prompt delivery. Trusted supplier,”

Helpful Report

Posted 3 days ago

Hi Stuart, Thank you for your 5-star review! We are glad to hear that you are happy with our range of products and the delivery of your order. Thanks, Hayley

Posted 2 days ago

“Fantastic service, both in the shop and on line? a great range of stock. It couldn’t be better, I highly recommend them.”

Helpful Report

Posted 3 days ago

Hi Stewart, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 2 days ago

“Excellent customer service”

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Posted 3 days ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley

Posted 3 days ago

“Excellent shop. They have a lot more stock in store than they used to but I ordered on line and it all worked seamlessly. Friendly helpful knowledgeable staff too. My local shop.”

Helpful Report

Posted 3 days ago

Hi Jonathan, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 3 days ago

“Excellent service and price”

Helpful Report

Posted 3 days ago

Hi Alan, Thank you for your 5-star review! We are glad to hear that you are happy with the price of your order. Thanks, Hayley

Posted 3 days ago

“Great service next day delivery good price thanks I'll be back 👍”

Helpful Report

Posted 3 days ago

Hi Graham, Thank you for your 5-star review! We are glad to hear that you are happy with the price and next-day delivery of your order. Thanks, Hayley

Posted 3 days ago

“Very quick delivery”

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Posted 4 days ago

Hi Richard, Thank you for your 5-star review! We are glad to hear that you are happy with the quick delivery of your order. Thanks, Hayley

Posted 3 days ago

“Perfect delivery,perfect packaging..the items were delivered on time and the leathers I bought were an absolute bargain and of too quality..I couldn't ask for more”

Helpful Report

Posted 4 days ago

Hi, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 3 days ago

“My go to place for riding gear and accessories - I have been shopping at Infinity for close to 6 years now. It is my go to place for all things riding, and having owned multiple motorcycles of different styles, that has meant a lot of shopping for self and the bikes. Never been disappointed, whether it was online or in store. Great customer services, helpful tips & guidance, staff always willing to help out, and best of all prices matched to any UK site without asking. Through the last few years I have recommneded the store to friends and bought for them as well.”

Helpful Report

Posted 4 days ago

Hi Manpreet, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles and that you are happy with the customer service you received. Thanks, Hayley

Posted 3 days ago

“Excellent service by phone, and in person. Holborn store staf are very knowledgable, and helpful. Thank you very much.”

Helpful Report

Posted 4 days ago

Hi Konstantinos, Thank you for your 5-star review! We are glad to hear that you have had a good experience shopping in our Holborn store. I will pass this on to the Holborn team. Thanks, Hayley

Posted 3 days ago

“Hi I understand there was a problem with parcel on delivery but you arranged a DPD delivery the next day this again. John”

Helpful Report

Posted 4 days ago

Hi John, Thank you for leaving us a review! We apologise that there was an issue with the delivery of your order, but we are glad to hear that you are happy with the resolution. Kind regards, Hayley

Posted 3 days ago

“Present for my son who is so happy with the quality and delivery was excellent thankyou”

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Posted 4 days ago

Hi Elaine, Thank you for your 5-star review! We are glad to hear that you are happy with the delivery of your order. Thanks, Hayley

Posted 3 days ago

“Really good service once again thank you”

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Posted 5 days ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the service you received. Thanks, Hayley

Posted 3 days ago

“Fantastic service. Ordered a pair of trousers Next day they was delivered Excellent service will use again when needed”

Helpful Report

Posted 5 days ago

Hi Colin, Thank you for your 5-star review! We are glad to hear that you are happy with the service you received. Thanks, Hayley

Posted 3 days ago

“From purchase was prompt dispatch and delivery.”

Helpful Report

Posted 5 days ago

Hi Paul, Thank you for your 5-star review! We are glad to hear that you are happy with the prompt delivery of your order. Thanks, Hayley

Posted 3 days ago

Infinity Motorcycles is rated 4.8 based on 9,688 reviews