Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,085 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 1 star review on 28th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stock error led to 3 day delay in shipping my order but customer service team were very quick to let me know and a chasing phone call several days later was handled well. Good people let down by website problems.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“U relieved on time and product quality in very good”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Always competitive on price & great customer service 👍”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Very pleased with the service from Infinity, less so with their delivery agent. Maybe Infinity ought to put pressure on to improve deliveries but the heated grips were fine”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“I brought a Scorpion 490 exo online today from infinity the experience itself was pretty good but, I have a few gripes, and here is my experience. When shopping around for a helmet, I was after a helmet with as much anti-fog as possible so this meant a breath guard and a pre-installed pinlock under £200. Anything else was bonus. I brought the scorpion exo 490 and it did say that it was "pinlock enabled". And had all the remainder of the features I was looking for. And when it arrived it was perfect and as promised. However, after I brought the helmet I got an awful feeling when I looked on the website. The model up from mine had been reduced and was the same price. With infinities no-helmet returns I couldn't exchange it. I missed out on a few of the newer features and worst of all the newer model the exo 590 had the pinlock included. Major buyers remorse. Also meant I'd have to cough up some more money for a pinlock which was annoying being a student.”

Helpful Report

Posted 2 years ago

Hi Ethan, Thank you for taking the time to leave your feedback. We do have a 90-day returns policy for all. However, the helmet has not to have been worn on the bike and for a long period of time. As you are purchasing online customers need to see if the helmet is the correct size etc. You are still within the time frame to exchange this helmet if you wish to do so. If you have any questions, please email info@infinitymotorcycles.com. Thanks, Danielle

Posted 2 years ago

“Good quality product at a competitive price with good service and attention.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Apart from boots being mixed and not correct ones Customee Service exceptional parceled up sent back for exchange to correct bootd orderd”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Would have been 5 star but came in clear plastic and my partner ( for whom it was a gift) answered the door, so now knows what it is. But great quality and excellent price. Looks nice under his " baby". Now I'll have to buy something else . Thanks!🤣🤣”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Apologies for the ruined surprise! Thanks, Daniele

Posted 2 years ago

“Quick delivery.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Good easy to deal with”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Bought a shoei flip helmet incredibly comfortable but I’m a bit disappointed as the inside visor keeps steaming up even with ventilation vents open, I didn’t expect this to be an issue with this model and make especially with its high price, or have I got a dud one”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Very fast delivery thank you”

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Posted 2 years ago

Thank you for your amazing 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Very good service, good prices and quick delivery times.”

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Posted 2 years ago

Thank you for your amazing 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“The packaging was damaged by Infinity delivery partner but the product was fine.”

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Posted 2 years ago

Thank you for taking the time to leave a review. Apologies that the packaging was damaged upon arrival. I shall pass this over to our logistics team. Thanks, Danielle

Posted 2 years ago

“Very good, would get 5 stars if parcel could be left safe.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Always shop with Infinity staff have always been nice and helpful. The shop can be hit and miss in terms of stock and you can feel like you have to "rummage". Easier online if the sizes are in etc. Also if a delivery turns up all the staff can be distracted, not their fault, so timing is key”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Good can refund good”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Amazing prices for quality goods! Delivery took some time.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Excellent prices, delivery and service. Will use again.”

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Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

“Easy to order voucher and arrived on date of birthday.”

Helpful Report

Posted 2 years ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 2 years ago

Infinity Motorcycles is rated 4.7 based on 9,085 reviews