Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,998 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really pleased with not only the quality of my purchase but the excellent customer service provided.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The levers I ordered appear to be well made and delivery was prompt.”

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Posted 4 years ago

“Great web site and fast delivery. Happy with service”

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Posted 4 years ago

“I ordered fork oil online on the day I wanted to pick it up as I needed it on that day. I traveled 20 mike's to pick it up from your warehouse in Camberley but was told they don't keep it at those premises. They guy was polite enough and apologised, but that didn't help and I was disappointed I traveled that distance expecting the oil to be there as I want informed when I bought it online.”

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Posted 4 years ago

Hello, I'm sorry your order was not ready at our Camberley store. We despatch a confirmation email at the time of your order, and we send a separate notification when your order is ready to collect. For some products, we need to order the item from our supplier before it is available for collection, so unfortunately I think you may have travelled to our store before the "Ready to Collect" email notification was sent. If you have any questions or queries on this, please do not hesitate to contact us. Kind regards, Jonah

Posted 4 years ago

“I have nothing but praise for infinity on line service this time there deliverer parcelforce deserve praise as well as I missed the first delivery but received the parcel the next day when they repeated the delivery first class service thank you Infinity”

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Posted 4 years ago

“Fantastic product and great service fast P&P”

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Posted 4 years ago

“Absolutely no problems, just what I expected.”

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Posted 4 years ago

“This was my first purchase from Infinity Motorcycles. The ordering experience was smooth. Delivery was fast with good communications and excellent aftersales assistance. Thoroughly recommended and will certainly shop with Infinity again. Thanks Dean”

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Posted 4 years ago

“Very speedy delivery plus the motorcycle trousers are brilliant.”

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Posted 4 years ago

“Tried saying I sent item back as not good”

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Posted 4 years ago

Hi Phil, I'm sorry you were unhappy with your helmet. I believe you have now sent this back to us and we have processed your refund. If there is anything else we can do for you, please do not hesitate to contact us. Kind regards, Jonah

Posted 4 years ago

“Great product, great price”

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Posted 4 years ago

“Fantastic service on new helmet day. The team really know their stuff when it comes to recommending a helmet that fits like it should. You can try all the different sizes and shapes to ensure that you’re buying the right helmet for your head. Do not go anywhere else and definitely don’t buy online. These guys are there to help you.”

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Posted 4 years ago

“Professional friendly stuff 👍”

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Posted 4 years ago

“Good service every time”

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Posted 4 years ago

“Really easy to use website for ordering. Item was exactly as described and was delivered quickly. Fantastic!”

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Posted 4 years ago

“Ordered some bike jeggings which where wrong size. Returned for an exchange and it was quickly sorted out and new size delivered”

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Posted 4 years ago

“If I had received the item it would have been easier to write a review.”

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Posted 4 years ago

Hello, I'm sorry you have yet to receive your preorder. I can confirm that your trousers have just arrived at our warehouse, and they will be despatched for you to receive tomorrow. You will receive a follow-up email shortly with tracking information for your order. If you have any questions or queries, please do not hesitate to contact us again. Kind regards, Jonah

Posted 4 years ago

“Great shop, plenty of choice, very helpful friendly staff when you are buying, however if you have a problem with something purchased the behaviour changes to negative, I’ve noticed this on several occasions when I’ve had a genuine fault, To sum up it’s all about sales, but a great shop.”

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Posted 4 years ago

“Stuff didn’t turn up had to chase a couple of times and eventually it was reordered”

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Posted 4 years ago

Infinity Motorcycles is rated 4.7 based on 8,998 reviews