Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,092 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Rukka leather jacket in brown, discounted 40%, cheapest anywhere online, always found the service first class with delivery quick and very well packaged, many thanks from a highly satisfied customer .”

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Posted 5 years ago

“It’s very good”

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Posted 5 years ago

“Ian was extremely helpful. I'd recommend paying them a visit”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Ordered 2x Packtalk bold duo’s and only one pack came. After informing of mistake another order was sent out to rectify the problem but unfortunately this was a single unit so I was still one unit short, we agreed to buy the single unit and wait for another delivery of a duo pack which finally came to full fill the order . After spending nearly £1000 on the intercoms I was offered a £10 gift voucher for my inconvenience”

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Posted 5 years ago

Hi Kevin, Thank you for your review, we take all feedback on board to optimise our services and ensure that every customer is satisfied with their shopping experience with us. We sincerely apologise for the issues with your order. Both errors were down to our logistics department, and the team have been informed of these errors so we can minimise this happening again in future. As an apology, we did provide you with a discount on the single unit that was delivered to you by mistake, in addition to the £10 gift voucher to use on a future purchase. If you were to shop with us again, our customer service team will do whatever we can to ensure your happy with your experience, online and in-store. Kind regards, Jonah

Posted 5 years ago

“Great service,prompt delivery,and a very nice jacket at a very reasonable price thanks.”

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Posted 5 years ago

“Good quality lock”

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Posted 5 years ago

Hello, Thank you for your review. Is there any way we can improve our services in order to receive a 5-star rating from you? Kind regards, Jonah

Posted 5 years ago

“Did what they said on the tin.”

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Posted 5 years ago

“Wanted to make a purchase of the new Sena 50r. See it cheaper by a large amount on another UK site, contacted Infinity for a price promise and they got back to me on a bank holiday matching it. Purchased, great delivery and now another loyal customer.”

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Posted 5 years ago

“Always great service from Infinity Southampton. I bought gloves for my 9 year old lad and was looked after really well. Thank you.”

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Posted 5 years ago

“Great prices, delivered quickly.”

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Posted 5 years ago

“Needed new shoulder armour, Good brand, good price, Really really fast, good delivery. Recommended!”

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Posted 5 years ago

“Have some issues with spada bike jacket written 3 emails asking for help and had no reply to any of them. Very poor customer service from them.. still waiting for help!!”

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Posted 5 years ago

Hi Steven, I apologise for the issues with your recent order. One of our team did respond back to your email on the 24th of May, so this should be in your inbox, but I will ask them to resend this so we can resolve the fault asap. Kind regards, Jonah

Posted 5 years ago

“Excellent service, top brand products, fast delivery. Thank You .”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Excellent service, very easy to send back returns.”

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Posted 5 years ago

“Having hesitated for over a year I finally took the plunge and ordered a new helmet. I followed the instructions for determining the size and was bemused to find that my measurement taken 3 times in both mm and inches indicated that I needed a Medium. To cut a long story short I actually needed a XXL so the helmet had to be returned 3 times as we tried to find the correct size. In all this I was impressed by the patience of Infinity who never once gave me the impression that I was wasting their time. Thanks for all your help but trying them on in the shop saves an awful lot of time and expense. In the end I was embarrassed by all the trouble I was causing you.”

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Posted 5 years ago

Hi Mel, Thank you for your glowing review! We appreciate your feedback and are glad to hear you are satisfied with your new helmet. We're more than happy to assist you, so if you need anything else in future, please do not hesitate to contact us again. Kind regards, Jonah

Posted 5 years ago

“Fantastic company great to deal with and post super fast well recommended”

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Posted 5 years ago

“Purchased waterproof overtrousers. Telephone advice re product and sizing was spot on.”

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Posted 5 years ago

“Fast delivery and the product was exactly what I ordered!”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,092 reviews