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Infinity Motorcycles Reviews

4.8 Rating 8,740 Reviews

94 %

of reviewers recommend Infinity Motorcycles

Company Reviews

Product Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Infinity Motorcycles 5 star review on 20th February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 22nd January 2024

Infinity Motorcycles 5 star review on 22nd January 2024

64

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for a refund due to the goods not fitting correctly and due to incorrect purchase for my bike type. I had no hassle at all ! Perfect.”

Posted 9 months ago

Thank you for your 4-star review of Infinity Motorcycles, Peter! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“So far so good”

Posted 9 months ago

Thank you for your 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

“My package was a day later than they had quoted me which meant I had to re-route delivery. I am not convinced that it had even been sent to courier until I called and asked why I had no confirmation of sending email. That said, once I’d had the email, the package was shipped and arrived in good order. I am very satisfied with the product.”

Posted 9 months ago

Thank you so much, Ashley, for your 4-star rating! I apologise for the delayed delivery of your parcel. Thanks, Danielle

Posted 9 months ago

“Been great to purchase gear from Infinity who have a good selection from which nearly all of my gear is from here and customer service are fantastic when needed. Happy repeat customer.”

Posted 9 months ago

Thank you for the 4-star rating, Z! We appreciate your loyalty to Infinity Motorcycles. It is great to know that you are a repeat customer and that you have found our selection of gear to be satisfactory. We strive to provide quality customer service, and it's rewarding to know that it has exceeded your expectations. Thank you for being a loyal customer!

Posted 9 months ago

“Hi All I am very happy with the purchased product, RICHA RAIN WARRIOR JACKET, your descriptions are right and the prices are also ok, I am not complaining about this. But if I had paid more attention to your delivery service, DPD, I honestly wouldn't have bought anything. In my opinion they are the worst for deliveries, their drivers are super fast, I have seen the back of the van twice and there was nothing I could do, I had to pay a difference to have weekend delivery, otherwise I was still in a rush, to try to reach my delivery.”

Posted 10 months ago

Thank you for your 4-star rating of Infinity Motorcycles. We deeply appreciate your feedback and your concerns about our delivery service. We work hard to ensure our customers get their orders quickly and securely, so we are sorry to hear that you had a poor experience with DPD. Thanks, Danielle

Posted 10 months ago

“Brilliant mesh jacket. Cools you down very well, tested with a 300 mile day in the welsh brecons. The alternate colours are a plus, not just the black standard. I chose light grey and its a great talking point. Button click at the neck nice and loose, and when "going some" no parachute effect. So good for faster riders. Only 1 thing (hence 4 stars), no zip connect to trousers. Yes there are two belt loops on hips only, so the jacket tail still lifts up. A small waist bag soon fixes that. And only 1 pocket, but then with a tank bag not a problem.”

Posted 10 months ago

Thank you for your amazing 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“A very good experience”

Posted 10 months ago

Hi Abrams, Thank you for your lovely review of Infinity Motorcycles! We are glad to hear that you had a goos experience with us! We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“Good product, delivered quickly, not too expensive”

Posted 10 months ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“Good service overall. Just a bit rusty when communicating regarding refunds. However, would shop with them again. 4 out of 5.”

Posted 10 months ago

Hi Rich, Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“Good service, but had to wait as item was out of stock”

Posted 10 months ago

Thank you, Jason, for rating Infinity Motorcycles four stars! We apologize for the inconvenience of having to wait as the item was out of stock. We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“Delivery could be a little faster but other than that I’m very happy with the product”

Posted 10 months ago

Hi Josh, Thank you for your lovely review of Infinity Motorcycles! I will pass this on to our logistics team to help improve our services. We hope to see you soon! Thanks, Danielle

Posted 10 months ago

“Slite issue on entering some details. Otherwise a good range of options giving plent of choice in how to use voucher”

Posted 11 months ago

Thank you for your 4-star rating of Infinity Motorcycles! We really appreciate your feedback and are glad to hear that you found our range of voucher options to be plentiful and have a good range of options for how to use them. We apologize for the slite issue you encountered while entering some details and will work to make sure it is rectified in the future. Thank you for your review!

Posted 11 months ago

“The web sales system does not work in most browsers when paying for your purchase. Most of the products are more expensive than in other similar stores. Physical stores do not usually have the products that are on the web. Even so, I like the system of points and discounts that they have, although you cannot apply them to products that already have a discounted price. I like the customer service of the stores and that the store account is synchronized with the online account. You can find a bargain and it is worth visiting their website. I have bought and will continue to buy at Infinity because their products are of quality, although it is true that I will also continue to buy some products in other stores that, being the same, you find cheaper.”

Posted 11 months ago

Thank you for giving us a 4-star rating, Jordi! We are glad that you find our products to be of quality and appreciate the system of points and discounts. We understand that customers may find cheaper products in other stores, so we are always trying to find ways to make Infinity Motorcycles prices even more competitive We apologize for any issues you may have experienced with our web sales system and assure you that we are constantly working to improve it. Thanks, Danielle

Posted 11 months ago

“Great fast delivery service, quality items”

Posted 11 months ago

Thank you so much for your 4-star rating of Infinity Motorcycles! We really appreciate your feedback and are very happy to hear that you are satisfied with our fast delivery services and the quality of our items. We hope to see you soon! Thanks, Danielle

Posted 11 months ago

“Make Sales online with out have on stock bit down but overall very good!!”

Posted 11 months ago

Hi Walter, Thank you for your review of Infinity Motorcycles. Our goal is to keep our inventory as current as possible. However, we acknowledge that there may be instances where some products may unintentionally be missed in our system. If there is anything we can do to help out, please don't hesitate to email us at info@infinitymotorcycles.com or phone us on 0800 130 3377. Thanks, Danielle

Posted 11 months ago

“After a minor issue with lack of stock, Infinity quickly made sure that I had my delivery ASAP. Best price available anywhere on the boots I purchased.”

Posted 11 months ago

Thank you for your 4-star rating of Infinity Motorcycles! We appreciate that you chose us to purchase the boots, and we're delighted to hear that even after a minor issue with a lack of stock, Infinity quickly made sure that you had your delivery ASAP. We hope to see you soon! Thanks, Danielle

Posted 11 months ago

“Great selection and helpful staff(I’ve only used the online sales). I knocked 1 star off as I submitted a price match request for a visor which another company had about 10-15 % cheaper and got back a ‘can’t compete’ so won’t price match, but I did get a response.”

Posted 11 months ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 11 months ago

“Well-priced goods, reasonably convenient stops and great service.”

Posted 11 months ago

Hi, Thank you for your 4-star review of Infinity Motorcycles. We are always looking to improve our services, therefore if there is anything you feel we can improve on please email info@infinitymotorcycles.com. Thanks, Danielle

Posted 11 months ago

“Bought some boots online , I made a mistake returned to shop , went a little fizzy when getting my actual size , due to new staff at shop but all was sorted out and could not be more helpful after that .”

Posted 1 year ago

Hi, Thank you for your lovely review of Infinity Motorcycles. We hope to see you soon! Thanks, Danielle

Posted 1 year ago

“Great helmet excellent service as usual.”

Posted 1 year ago

Thank you for your lovely 4-star review of Infinity Motorcycles! We hope to see you soon! Thanks, Danielle

Posted 9 months ago

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Infinity Motorcycles is rated 4.8 based on 8,740 reviews