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Infinity Motorcycles Reviews

4.8 Rating 8,761 Reviews

94 %

of reviewers recommend Infinity Motorcycles

Company Reviews

Product Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 2nd March 2024

Infinity Motorcycles 5 star review on 20th February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 2nd February 2024

Infinity Motorcycles 5 star review on 22nd January 2024

Infinity Motorcycles 5 star review on 22nd January 2024

65

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice friendly staff, good selection of kit”

Posted 1 year ago

“Online order and delivery was good, however I was unable to get a response to phone calls...”

Posted 1 year ago

Hi Araon, Thank you for you review of Infinity Motorcycles Our phone lines for the online department are open from 10am to 5pm. Please see our opening and closing times through the link I have inserted below: https://www.infinitymotorcycles.com/find-a-store Thanks Danielle

Posted 1 year ago

“Perfect service, great prices and knowledgeable team. Highly recommended.”

Posted 1 year ago

Hi Tim, Thank you for your lovely review, I will pass this onto our team. Hope to see you soon Thanks Danielle

Posted 1 year ago

“excellent value on the jacket and very fast delivery”

Posted 1 year ago

“Back protector arrived a few hours earlier than expected, so arrived in time for my ride. Only issue is paying £4 for postage seems a bit cheeky.”

Posted 1 year ago

“I had very good communication after some website issues and placed my order. Would give 5 stars but didn’t because dispatch was done by the royal snail who simply can’t compete with the efficiency of couriers.”

Posted 1 year ago

“Good dealings on first purchase. Thanks”

Posted 1 year ago

“Infinity was good, delivery company wasn’t. Ordered 09/08, finally got the parcel 01/09. I missed the first delivery (my fault) but the parcel then got lost before redelivery. Infinity customer services got involved and got it sorted.”

Posted 1 year ago

“The items delivered were as required”

Posted 1 year ago

“Always found stock to be at good levels, friendly & helpful staf too. Disappointed that I couldn't find a way to redeem my points.”

Posted 1 year ago

“Once the item had been processed (I think it was 3 days), it came next day which I was very pleased with. The helmet is superb, best open face helmet I've owned, and I've had a few in 50 years of motorcycling. Overall, a good experience and I would definitely buy again from Infinity.”

Posted 1 year ago

“I was satisfied with the quick delivery, but as I inspected the item it was clear that the item had been unpacked before. As this was a gift I had to make sure that the beeline was operative, fortunately it operates fine and all the accessories were in the box.”

Posted 1 year ago

“I ordered a helmet for my wife’s birthday but it didn’t arrive on time because of the cur. The people from infinity were very helpful and did everything they could to solve the problem asap.”

Posted 1 year ago

“Excellent service.”

Posted 1 year ago

“A good service”

Posted 1 year ago

“Easy process to order goods, delivery very quick and kept updated on dates for goods arrival”

Posted 1 year ago

“Bike cover good value, should have collected from local store but it took approx. a week to be delivered.”

Posted 1 year ago

“Bike cover good value, should have collected from local store but it took approx. a week to be delivered.”

Posted 1 year ago

“Service good and arrived on time”

Posted 1 year ago

“Could not get the item I required, as not in stock after I ordered it. Got an e-mail within a couple of days confirming this and asking if I wanted an alternative item. I accepted this offer and this came within a week.”

Posted 1 year ago

Hello, Thank you for your feedback. I'm sorry we could not get the original item that you purchased, but we hope you are happy with the alternative product we offered. Please let us know if we can help you with anything in future by emailing info@infinitymotorcycles.com. Kind regards, Jonah

Posted 1 year ago

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Infinity Motorcycles is rated 4.8 based on 8,761 reviews