Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,085 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 1st August 2026

Infinity Motorcycles 5 star review on 31st July 2026

Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent transaction”

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Posted 5 years ago

Hi Stuart, Thank you for your positive review. Is there anything we can do to improve our services for us to earn a 5-star review from you? Kind regards, Jonah

Posted 5 years ago

“Bought a big Oxford chain and Lock on line Too big for Westminster ground anchors and I couldn’t get it through my wheel of my Guzzi. Went to store in Gt Portland St who were very helpful but could not change the lock as there was slight damage caused when it fell off my saddle when I was trying to get the chain through the wheel. Used credit For the chain to buy another chain and lock..”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“I returned a pair of trousers (as the Catch broke off) over two weeks ago. I’ve not heard anything as yet? Communication would help?”

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Posted 5 years ago

“Having ordered a helmet online which ended up being too small, the customer service was helpful and the staff at Clapham North were very helpful and found me a suitable size from the Belfast store which was delivered pronto. Top marks to you guys.”

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Posted 5 years ago

“Great shop, plenty of choice, very helpful friendly staff when you are buying, however if you have a problem with something purchased the behaviour changes to negative, I’ve noticed this on several occasions when I’ve had a genuine fault, To sum up it’s all about sales, but a great shop.”

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Posted 5 years ago

“Well, it took three goes to get the item I wanted (how were any of us to know that Oxford Products mis-labels its bar-end mirrors, a glitch that probably originated in China?), but thanks to the persistence of Aaron and Tom we got there in the end.”

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Posted 5 years ago

“Great service on my helmet purchase in-store, not so good on my boots - wrong boots sent which was a pain, but sorted okay eventually.”

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Posted 5 years ago

“The item I wanted was shown on the website and my order was taken by the system. A few days later I was told there is no stock at the supplier. It sounds as though Infinity's website shows stock which they think is at their supplier. I don't like this. I think online sellers should only show stock availability when they actually have physical possession of the items. In the case of this item nobody has any stock in the UK and Infinity are not the only people claiming to have stock that simply doesn't exist. I got my money refunded quite quickly so no problem there, and that's why I've given 4 stars. Order confirmation number: P130186”

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Posted 5 years ago

“Have used Infinity many times over the yrs and always found their pricing very competitive.”

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Posted 5 years ago

“Excellent service and excellent product delivered”

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Posted 5 years ago

“Very quick and helpful service when items ordered online. Very helpful staff if you shop In store.”

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Posted 5 years ago

“Good sale price quick delivery 👍🏻”

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Posted 5 years ago

“Great product good price Thankyou.Boots arrived quickly”

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Posted 5 years ago

“Good, prompt service.”

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Posted 5 years ago

“Happy with time scale from ordering my part”

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Posted 5 years ago

“A very good service. Items ordered were of fair value”

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Posted 5 years ago

“Still waiting on my lid, but the staff have been very apologetic and helpful”

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Posted 5 years ago

“Great price quick delivery”

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Posted 5 years ago

“Brilliant stuff 👍”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,085 reviews