Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,085 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 1st August 2026

Infinity Motorcycles 5 star review on 31st July 2026

Infinity Motorcycles 5 star review on 3rd June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 4 years ago

Hello Paul, Thank you for your feedback. Is there anything we could have done to earn a 5 Star rating for our services? Kind regards, Jonah

Posted 4 years ago

“Install service was good, receipt printer was broken on the day. I am still waiting for my receipt as with out it I do not have proof of purchase should I need to activate my warranty”

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Posted 4 years ago

“Great gear. Good shopping experience. Shame some items were delivered quickly and others I needed to chase. Didn’t have many shipping updates while waiting. Otherwise no issues with items and quality.”

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Posted 4 years ago

“Purchased two Schuberth C4 pro helmets a week ago along with a couple of SC1 Bluetooth units, got excellent service very patient and nothing was a problem. Thanks. Was this a one off? No were back this week to look at some new textile suits for my wife, again excellent service and the patience of a saint. Oh and we purchased a new jacket and matching trousers. Great price, great service and great products that’s the type of people who I spend my money with.”

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Posted 4 years ago

“Great service, thank you”

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Posted 5 years ago

“Good service at a competitive price.”

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Posted 5 years ago

“Efficient”

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Posted 5 years ago

“Prompt delivery, although they forgot my loyalty points until I reminded them.”

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Posted 5 years ago

“Service is always excellent a wide range of products at good prices. Nice to have somewhere to look at the goods first hand occasionally”

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Posted 5 years ago

“Good firm to deal with”

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Posted 5 years ago

“I ordered Spada Everider leather motorcycle trousers for my husband's birthday, deciding on a size up from his normal as his waist is on the large side of that normal at the moment. One star is lost here, as they were not dispatched until 6 days after my order, with no communication as to why, meaning that they almost arrived after we were on holiday and the parcel would have lain. It turned out they were far too big around the waist, as in 4 inches too big, so I initiated a return and exchange for the size smaller than his normal (going down 2 waist sizes). The service from this point was extremely efficient and staff were helpful and friendly, although the written explanation on the website of the returns process is overly convoluted. The exchanged pair arrived in a very timely manner and they are a perfect fit! My husband is very pleased with his birthday present, they're a decent quality pair of leather bike trousers at a very reasonable price. Thank you to Infinity for the great service.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review; we appreciate your honest feedback and are glad to hear you were satisfied with your overall experience shopping and that your husband is pleased with his new trousers! I'm sorry you were disappointed by the delivery time of your order: we provided an estimate of 3-5 working days to dispatch the trousers as we needed to order them in from our supplier. From the time of your order to delivery, we delivered your order on the 5th working day, but we apologise we couldn't dispatch this to you earlier. Regarding the returns process, I will relay your feedback to our Website Admin team. We want to make all our information and processes as easy to understand as possible, and we'll endeavour to improve the layout of the page in the near future. We look forward to your returning business, and if there is anything else we can help you with, please do not hesitate to contact us. Kind regards, Jonah

Posted 5 years ago

“Good all round store, love the £10 offers when bank holiday comes round. Seem to be very competitive on price. Visit my nearest store in York now & then. Always happy to help with anything.”

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Posted 5 years ago

“Good people who know their stuff”

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Posted 5 years ago

“Very happy with my dealings with infinity motorcycles”

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Posted 5 years ago

“I bought 2 tank bags unfortunately neither was suitable for my bike. Both were well priced and delivered promptly and more importantly returned without any hassle or delays in refund”

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Posted 5 years ago

“Online deliveries took longer than advised but returns service spot on, the guys at Farnborough and Christchurch stores are tops happily travel 40 miles to get the best service. You do need to look at your pricing though as you are easily the most expensive retailer for motorcycle gear.”

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Posted 5 years ago

Hi Mike, Thank your feedback and your positive review. We take all feedback on board in order to improve our services and ensure every customer is satisfied with their shopping experience with us. Regarding pricing, our team is dedicated to ensure we offer fair pricing across our range of brands and that you receive the very best deal online and in-store. This is why we operate a price match policy, which allows us to match any competitor website that is showing a greater saving than us. We try to naturally match the best prices on our entire range, but due to its sheer enormity, there are occasions where a product is cheaper on another website. In this case, you can submit a price match request to our team using this link: https://www.infinitymotorcycles.com/price-match-policy. Our team will then validate the price match, and change the price if successful for you to get the saving with us. If you have any other questions, please do not hesitate to let me know. Kind regards, Jonah

Posted 5 years ago

“Excellent after sales”

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Posted 5 years ago

“All didnt have my size but did suggest an alterative all good”

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Posted 5 years ago

“I haven’t bought anything from you for a couple of months? What item are we talking* about?”

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Posted 5 years ago

Hi Tony, As you purchased something from us recently, we sent you an invitation to leave us a review to find out how your experience with us was. All reviews are appreciated, and we always take your feedback on board. Kind regards, Jonah

Posted 5 years ago

“Helpful as always Good service”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 9,085 reviews