Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,972 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time and my son loved his boots”

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Posted 5 years ago

“Very helpful not over pushy and will be back re shark helmets”

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Posted 5 years ago

“A friendly and efficient service as always”

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Posted 5 years ago

“I purchased a voucher but the website is very geared to physical purchases, which was a bit confusing.”

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Posted 5 years ago

“Very friendly, knowledgeable staff. Good range of motorcycle gear.”

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Posted 5 years ago

“Good service as usual”

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Posted 5 years ago

“Champion”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excelent costumer service”

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Posted 5 years ago

“All good apart from the fact that the jacket arrived with a magnetic theft tag on and which was a pain to remove.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“I have been shopping with Infinity for a few years and find them to be a solid and reliable retailer. The product range is good, and the pricing is fair, with the infinity points rewards system being an added benefit. Online delivery is always fast and well packaged. Instore, customer service is friendly and helpful, particularly Hanger Lane where Millie and her colleague have been great. The reason I take off one star is based on issues to do with some persistent issues to do with purchasing - 1) the website keeps on showing items that are out of stock and I have had my order cancelled being told the item was out of stock while it was sold out - sort this out! 2) They offer a price match but sometimes despite meeting allrequirements they do not do it. I had a valid request rejected for a £1.50 difference! 3) there was a mismatch in description of the jeans I purchased. I was correct and most other shops would have accepted it and offered a goodwill item (the thigh pads) or at a discount but no joy here. If they get these things right I hope to return to Infinity again.”

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Posted 5 years ago

“Great service and rapid delivery😊”

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Posted 5 years ago

“Order received promptly with no problems would use Infinity again.”

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Posted 5 years ago

“Good postal service indeed !”

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Posted 5 years ago

“Quick speedy service”

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Posted 5 years ago

“Customer service was excellent. Unfortunately I was sold the wrong product and had to return it for a refund. To their credit all the staff I felt with were friendly and helpful, just need to understand the products they sell better.”

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Posted 5 years ago

“Simple ordering, very good price, rapid delivery. Can’t find anything to criticise really.”

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Posted 5 years ago

“IGood price excellent service”

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Posted 5 years ago

“Good shop: excellent range competitively priced and in stock, very helpful staff. My preferred store for bike gear”

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Posted 5 years ago

Infinity Motorcycles is rated 4.7 based on 8,972 reviews