Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 916 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 916 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Impact Furniture 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect company All was nice at palette No damages”

Helpful Report

Posted 2 years ago

“Update from my previous review at the bottom: The customer service is very good. They reached out and are keen to help. If you struggle on the instructions they said to give them a call, although I appreciate that can't always happen if you're building it in the evening. I think the price reflects the quality as they're not expensive. It's not of great quality and the instructions as others have mentioned are really pretty bad. It does the job.”

Helpful Report

Posted 2 years ago

“Great quality and great service”

Helpful Report

Posted 2 years ago

“Furniture looks really nice. But hard to collect.”

Helpful Report

Posted 2 years ago

“Good service , good quality and was east to assemble”

Helpful Report

Posted 2 years ago

“Item arrived earlier than advised, big plus point. Sturdy, well manufactured, easy to assemble. Would definitely buy from them again if the need arise. A++”

Helpful Report

Posted 2 years ago

“Really great service! Good quality and very modern face. Thanks you made my home unique :)”

Helpful Report

Posted 2 years ago

“Had issue with courier but was resolved in a good timeframe.”

Helpful Report

Posted 2 years ago

Thank you for your order, our customer service team had been in touch, and it seems item was lost by courier, the courier company took three days to confirm goods had been lost by them at which point a full refund was issued with no quibbles. Best wishes, Team Impact

Posted 2 years ago

“Helpful service and advice and good prices. However, don't rely on the courier calling you to confirm delivery slot. My furniture arrived a day earlier than arranged - good job I was home!”

Helpful Report

Posted 2 years ago

Thank you for your order, we are sorry to hear your delivery arrived early, we will raise the issue with the carrier. We are pleased you consider our product range reasonably priced and customer services helpful, we work hard on sourcing affordable pieces for the UK market. Best wishes, Team Impact

Posted 2 years ago

“Atila range of units, Good build quality nice gloss finish ,once built very sturdy and strong. Would recommend”

Helpful Report

Posted 2 years ago

Thank you for the review, we are pleased you are happy with the units from Antila kitchen range and hope you will enjoy them for many years to come. Best wishes, Team Impact

Posted 2 years ago

“Excellent customer service from Matthew and Kate, will definitely continue to and recommend other to use this company”

Helpful Report

Posted 2 years ago

Thank you for your order and feedback and for praising Matthew and Kate, it is important to hear praise hence thank you for shearing. Best wishes, Team Impact

Posted 2 years ago

“Good value. Quick delivery. Very pleased”

Helpful Report

Posted 2 years ago

“Fab quality bed. Kept informed at every stage of order processing and delivery. Delivery was super quick and courier guy very helpful. Would not hesitate to use impact furniture again. 1st class service and goods. Very happy customer.”

Helpful Report

Posted 2 years ago

“Great bed. Delivered within a week and it was easy to assemble. Lovely colour, recommend”

Helpful Report

Posted 2 years ago

“Very happy with the white gloss units we bought. They were easy to put together and look really expensive in our bedroom - would definitely recommend - Thankyou!”

Impact Furniture 5 star review on 21st August 2021

Helpful Report

Posted 2 years ago

“Quick delivery and excellent value for money.. my cupboard looks lovely it had all the parts needed in the pack with easy instructions.. Highly recommended”

Helpful Report

Posted 2 years ago

“Brilliant service from order to delivery, placed 2 separate orders both fulfilled inside of 5 days”

Helpful Report

Posted 2 years ago

“Fantastic service, door on the cupboard was damaged, sent a new one within a couple of days”

Helpful Report

Posted 2 years ago

“the worktop ordered was a perfect match to others and the perfect fit for the area it was needed well made and very strong thank you.”

Helpful Report

Posted 2 years ago

“The product was as described and of good quality. The delivery service was exceptional”

Helpful Report

Posted 2 years ago

Impact Furniture is rated 4.6 based on 916 reviews