Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 947 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great furniture, excellent packaging. 5 star”

Helpful Report

Posted 3 years ago

“Wrong colour item sent but, as a result, I did receive a 25% refund. The item itself is not the best quality in terms of finish.”

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Posted 3 years ago

“I bought Modern White Gloss Tall Large Glass Display Cabinet from Impact Furniture and I am very happy. The cabinet looks nice, good quality. Very quick delivery and good customer service 👍”

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Posted 3 years ago

“Very impressed with the quality for the price.”

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Posted 3 years ago

“Unit is lovely,, I’m delighted with it,, only drawback was the instructions were very difficult to work out”

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Posted 3 years ago

“Thank you”

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Posted 3 years ago

“Great product. Bed arrived quickly and very well packed. Easy to build. Customer service very quick to answer any queries.Happy with the finished product.”

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Posted 3 years ago

“Pretty good products which look great. Easy to order, no hassle delivery and always wrapped well for safe transit. These guys know what they are doing. Previous orders came on their own transport with a helpful and smart driver.”

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Posted 3 years ago

“Lovely furniture. Quick delivery. Good customer service. Would definately buy again and recommend.”

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Posted 3 years ago

“I received the bed on Thursday, unfit was slightly damaged, please see the photo below. I am planning to build the bed tomorrow.”

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Posted 3 years ago

Good Morning, I am sorry goods came damaged, it seems you did not get in touch directly when you took delivery Thursday. We are very happy to help, and can offer several solutions. Please get in touch with our customer services team. Kind regards, Matthew

Posted 3 years ago

“We bought a sideboard from Impact Furniture. On arrival the packaging was wet. Customer services (Mathew) could not have been more helpful. Offering to send replacement parts if any were damaged. Thankfully all was fine. Thanks again”

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Posted 3 years ago

“Very pleased with the small sideboard, it looks great! It arrived quickly and was really well packaged so no damage. I would highly recommend this company.”

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Posted 3 years ago

“delivered on time”

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Posted 3 years ago

“Perfect company All was nice at palette No damages”

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Posted 3 years ago

“Update from my previous review at the bottom: The customer service is very good. They reached out and are keen to help. If you struggle on the instructions they said to give them a call, although I appreciate that can't always happen if you're building it in the evening. I think the price reflects the quality as they're not expensive. It's not of great quality and the instructions as others have mentioned are really pretty bad. It does the job.”

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Posted 3 years ago

“Great quality and great service”

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Posted 3 years ago

“Furniture looks really nice. But hard to collect.”

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Posted 3 years ago

“Good service , good quality and was east to assemble”

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Posted 3 years ago

“Item arrived earlier than advised, big plus point. Sturdy, well manufactured, easy to assemble. Would definitely buy from them again if the need arise. A++”

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Posted 3 years ago

“Really great service! Good quality and very modern face. Thanks you made my home unique :)”

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Posted 3 years ago

Impact Furniture is rated 4.6 based on 947 reviews