Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 947 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service, timely delivery and easy to off-load everything from the dolly.”

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Posted 2 years ago

“I am very satisfied with the purchase made and I will recommend it with all confidence”

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Posted 2 years ago

“Packaging was great delivery great unfortunately screws were missing had somebody out to put on wall so no screws couldn't get job done need to wait till after Xmas holidays upset and payed for the joiner call out”

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Posted 2 years ago

“The cabinets look fantastic.👌 The building materials could be better.”

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Posted 2 years ago

“Brilliant furniture”

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Posted 2 years ago

“Quick delivery - one part come damaged but replacement come straight next day first thing in the morning . Very good customer service , also the quality of furniture is good .”

Impact Furniture 5 star review on 30th November 2022

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Posted 2 years ago

“The best bathroom furniture ever. Great customer service. Thank you”

Impact Furniture 5 star review on 22nd November 2022

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Posted 2 years ago

“I ordered a sofa bed. The furniture was acceptable. There were missing screws and the holes on the wooden parts weren't well aligned.”

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Posted 2 years ago

“Delivered as planned. Furniture looks good and was built without issue. Not installed yet but I’m generally pleased with my basin unit.”

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Posted 2 years ago

“Fantastic furniture, which looks great and is easy to assemble!”

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Posted 2 years ago

“Excellent service and quick dispatch. Excellent quality Aruba bathroom cabinet. Study, soft close. Thank you”

Impact Furniture 5 star review on 10th November 2022

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Posted 2 years ago

“Excellent product. The assembly instructions were brilliant. I’m really happy with my bedroom furniture thankyou”

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Posted 2 years ago

“It is flat pack and as ever the instructions could always be better, but the build quality is good, and even more so the design is something different and uniquely great. Looking for a TV stand next, but would recommend this company, and will use them again in the future. Have now bought 2 pieces of furniture, a sideboard cupboard for the dining room, and a tall 3-door cupboard for the home office. Had a problem with the alignment of panels for the pre-constructed doors on the first order which the customer service reviewed and rectified without any drama at all, hence the confidence to buy the second item. Very pleased with the items and very confident in the service provided. Also very well packaged, the second item came on its own mini pallet vertically stacked to protect it during transit.”

Impact Furniture 5 star review on 6th November 2022

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Posted 2 years ago

“Lovely modern furniture that was easy to assembled and install. Customer service was exceptional.”

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Posted 2 years ago

“Very pleased with our purchase Packed very well with no damages”

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Posted 2 years ago

“Instructions were awfull not one item of all the pieces were numbered not all screws were there and the draw is not straight now its put together”

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Posted 2 years ago

“Very quick delivery on order. The unit I ordered had missing parts. Impact furniture gave me a full refund and took collection of the unit on my request. Very pleased with their service.”

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Posted 2 years ago

“Very nice cabinet and good Company”

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Posted 2 years ago

“Good communication, a small issue with delay time but I was made aware quickly and reimbursed for delivery to compensate. Very happy.”

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Posted 2 years ago

“Great customer service, ordered wrong item and they got it all sorted straight away for the correct item I meant to order. Great with delivery times, and organising what day delivery was best for us. Delivery driver was spot on and brought item as close to house as he could.”

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Posted 2 years ago

Impact Furniture is rated 4.6 based on 947 reviews