Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: 100 Borough High St, London
Rating: 4.43

4.4 Rating 892 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 892 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

100 Borough High St
London
SE1 1LB

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found Dina to be very informative, understanding, patient and all ears. She made me feel more at ease as the situation I am in is dire.”

Helpful Report

Posted 11 hours ago

“the company is running one big fraud, they are scamming you for money with the promise that they will take care of your dispute and will assist you step by step in resolving your case, as soon as they receive the transfer, contact with the company ends, and when you call, they explain the procedures and the like dragging out time and doing nothing. I tried to do something about my case for 3 months and they kept having other problems, so I gave up and for the next 3 months I haven't been able to ask for a refund.”

Helpful Report

Posted 14 hours ago

“I want to thank Mark Rigby for my interview with the IAS and for giving me a clear explanation of the procedure for applying for British citizenship. We had a very good conversation and he answered all my queries very clearly and helpfully. I have full confidence that I will be assisted and hopefully successful in my application for British Citizenship . Thank you Mark for getting me started.”

Helpful Report

Posted 2 days ago

“After my first call with Mark Rigby, I feel relaxed and confident that I have chosen the right person /company for my kids passport application. I hate paperwork in general and especially these kind of applications. Mark has been clear with instruction and clearly knows his work. Thanks”

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Posted 2 days ago

“Wow I am so happy 😊”

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Posted 2 days ago

“"I had the privilege of working with Mr. Mark Rigby for my immigration case, and I couldn't be more impressed with the level of professionalism, expertise, and dedication they brought to the table. From the initial consultation to the final resolution, Mark demonstrated a deep understanding of immigration law and a genuine commitment to helping me navigate through the complexities of the process. What sets Mark apart is his personalised approach. He took the time to understand my unique situation, patiently answered all my questions, and provided clear guidance every step of the way. His attention to detail and proactive communication ensured that I was well-informed and prepared for each stage of the process. Not only did Mark provide exceptional legal representation, but he also showed empathy and compassion throughout the entire journey. Dealing with immigration matters can be stressful and overwhelming, but having spoken with Mark by my side gave me peace of mind and confidence in the outcome. Thanks to Mark's and IAS expertise and unwavering support, I successfully obtained my immigration status. I am immensely grateful for their outstanding service and would highly recommend them to anyone in need of an immigration lawyer. They truly go above and beyond to achieve the best possible results for their clients."”

Helpful Report

Posted 3 days ago

“Thank you Shazia Ershad for your immigration insightful advice to what, for a very long, has been bothering me. Your timely call and written update to what we discussed just dowsed me with a great cool sigh of relief. Now I have learnt of the right path to take..Thanks Shazia!”

Helpful Report

Posted 4 days ago

“Mark Rigby was extremely helpful and answered all our questions thoroughly and we left the call with confidence in our next steps. I cannot recommend the service enough.”

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Posted 6 days ago

“It was very informative and helpful talking to Marie Nguekam from the Immigration Advice Service. I received a detailed letter about our discussion and was able to make the right decisions.”

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Posted 1 week ago

“I requested an initial meeting with IAS in August due to a complex immigration application for my Thai wife to join me in the UK. We had already gone many routes but felt it almost impossible due to financial requirements. During our meeting I included my family and we discussed with Charlene philips, she indicated there was special circumstances in which we could apply. This gave us hope and she wrote out an action plan for my family to be able to sponsor in time for the baby to come to UK. This one a one of meeting and persuaded us to go for their service as it sounded hopeful! Even in time for Christmas. As soon as I paid for the immigration service we had a new advisor which completely swapped what was said. She stated it could not be done through sponsorship and had to be held in the account for 6 months. She advised heavily against the plan that we were sold on and said to go normal route. (Which is impossible due to the birth of our child being less than 6 months) Several months later I have requested a subject access request in this matter however they supplied everything except the initial meeting which was my reasoning for SAR. I am still waiting for a full SAR to be provided. Very disappointed that this can be done by what is a legal agency. I hope they can clean up their act and provide the correct service and documents. This has caused so many complications and heart ache to trust a company and be left in this situation. Whilst they know we can't afford the financial requirements they still took 650 pounds of our money.”

Helpful Report

Posted 1 week ago

“She was 20 minutes late to the call and didn't tell us she was running late. I paid over $200.00 for a short meeting. Our meeting was cut short because she was running late to her next one. She never really answered my emails. I had to send her multiple follow ups. The only time they reached back out to me, (called me three times) was to send the payment, but none of my questions were answered first. Thats when I thought it was a huge red flag, so I looked online at the company and the reviews were not good on reddit and other websites were 1 star telling not to book with this company and a huge waste of money.”

Helpful Report

Posted 2 weeks ago

“Last year I spoke to Mark Rigby regarding immigration options, which was really helpful. He’s been very responsive ever since, and now I’m in need of a professional to guide me through the immigration process I decided to ask for another meeting. Speaking with Mark Rigby was a pleasure, he’s very knowledgeable, clear and patient and I would highly recommend him. After the call I got a summary of the conversation; a very useful document containing all provided information and potential next steps. I feel more confident now that I’ve contacted IAS, again, and spoke to Mark.”

Helpful Report

Posted 2 weeks ago

“Spoke to Marie Nguekam for advice regarding visa options in conjunction with a job offer, but unfortunately was not satisfied with the service I received. When booking the appointment, the agent (Calum Adams) assured me that if the visa route first explored was not an option, the immigration lawyer would be diligent in reviewing all other possible options, working to come up with creative solutions. Unfortunately, this was not the case, and I was able to come up with several creative solutions myself that she acknowledged could be possibilities. The written summary was very cut & paste and incomplete. In her answers to my follow-up questions, she contradicted the information she gave me in our meeting, and misread several of my questions - leaving me with more unanswered questions than I began. All in all, it felt like very little effort was put in. So unfortunately not able to recommend the agent or agency.”

Helpful Report

Posted 2 weeks ago

“We spoke with Shazia Ershad and were very happy with the information provided. We will be going forward with her to complete our application together. Thank you!”

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Posted 2 weeks ago

“Our adviser, Dina was wonderful for us. She broke down all everything into easy to understand language, as well as providing useful information to help us even further. Thank you, Dina, we appreciate all your help.”

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Posted 2 weeks ago

“Spoke to Dina Modi from the Immigration Office. She was very helpful, explained everything in detail and was very supportive.”

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Posted 2 weeks ago

“I worked with Mark Rigby at iAS regarding the possibility of applying for British citizenship by descent/double-descent. Mark was extremely knowledgeable, and he walked me through each of the points that needed to be considered in a way that was clear and concise (and unhurried). Mark also discussed a number of possible next steps that were outside of the scope of my original enquiry. I felt that the modest fee for such complete and reliable consultation was very reasonable, and I would definitely recommend using Mark and the iAS service.”

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Posted 2 weeks ago

“Great service really lovely lady very nice person”

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Posted 3 weeks ago

“Constructive meeting with Mark Rigby, who explained everything simply and showed great patience with an elderly person having tech difficulties with his laptop.”

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Posted 3 weeks ago

“I’d recommend you stay away. I was told it would take around 6 months to get a Portuguese residency visa, we are 8 months in and it is months away. They were difficult to deal with, would never answer the question you asked and slow whilst applying for the visa. Since then they havent once chased the government and now say the delay is 15 months. They work with a developer called Mercan, their sister company about whom I have nothing positive. Find another company to work with.”

Helpful Report

Posted 3 weeks ago

Immigration Advice Service is rated 4.4 based on 892 reviews