Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.35

“I rarely write reviews. I am writing this one because I am angry, because I am justified in being angry, and because if this saves even one person from the experience I had, it will have been worth every word. Immigration Advice Service (IAS) damaged one of the most important processes of my life. Not through bad luck. Not through the complexity of immigration law. Through negligence, incompetence, and what I can only describe as a cynical, sales-first business model that treats clients as revenue sources rather than human beings navigating life-changing circumstances. Here is my story. Every word of it is true. I came to IAS at the start of a US green card application. I was transparent from day one. I gave them everything they needed to understand my situation fully. The advice they gave me in return was wrong. Not nuanced. Not incomplete. Wrong. I followed that advice in good faith because I was paying professionals who I believed knew what they were doing. They did not. IAS then referred me to an external adviser to handle part of my case. This referral cost me additional money on top of what I had already paid IAS. What they failed to mention, or failed to know because they clearly did not do any due diligence whatsoever, was that this adviser was in the process of closing their business. I discovered this myself, the hard way, after paying them. The adviser was unresponsive. Disorganised. Completely unable to deliver even the basics. I was left chasing them constantly, correcting forms myself, doing the job I had paid two separate companies to do. IAS had outsourced my case to a sinking ship and said nothing. When I raised this with IAS, when I went back to the company I had originally trusted with my case and explained what had happened, they did not apologise. They did not take responsibility. They did not offer any form of redress. They tried to sell me more services. Let that land for a moment. IAS created the problem. IAS made money referring me to someone who failed me. And when I came to them with the consequences of their own referral, their answer was another invoice. This is not a company that made a mistake and tried to fix it. This is a company that made a mistake and tried to monetise it. The incompetence of their original advice became even more apparent at this point. When proposing these additional services, IAS raised details about my own case as though they were encountering them for the first time. Details I had given them at the very beginning of our relationship. My case had clearly never been properly read, properly assessed, or properly understood. I had been given incorrect advice built on a foundation of not actually knowing what they were doing. At no point during any of this did IAS have any meaningful oversight of my case. They did not know I had emigrated. Let that sink in. I had moved countries and my immigration advisers, the people I was paying to manage this process, had no idea. My named representative quietly left the company at some point and nobody told me. No auto-reply on their email. No handover to a colleague. No phone call. No letter. I was a paying client and I had simply ceased to exist to them. Out of sight, out of mind, out of pocket. I submitted a formal written complaint setting out everything above in detail. I gave IAS the opportunity to respond, to acknowledge what had happened, to offer even a token gesture that would show they understood the impact of their failures on my life. That complaint has now sat ignored for over 7 days. No response. No acknowledgement. Not even a automated reply confirming receipt. What I did receive during that same period was a marketing email requesting a video review. A video review. I want you to sit with that for a moment. A formal complaint, ignored. A request for a video testimonial, sent. That is IAS. That is exactly who they are and exactly what they value. They want your five star video. They do not want to hear about the ways they failed you. I am now submitting a formal complaint to the Immigration Advice Authority, the body that regulates companies like IAS. I would urge anyone who has had a similar experience to do the same. The regulator’s details are easily found online. Use them. To anyone reading this who is considering using IAS, please hear me. Immigration processes are stressful, expensive, and consequential. You deserve a company that reads your file, understands your situation, vets the people they refer you to, notices when you have emigrated, and picks up the phone when something goes wrong. IAS is not that company. I know this because I trusted them to be, and they proved otherwise at every single turn. They were quick enough to take my money. Everything after that was silence, incompetence, and upselling. Do not use Immigration Advice Service. Not for anything. Not ever.”

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Posted 1 month ago

“I sent invitation paper from turkey for my friend bet their Refused without any problem and this is not the first timei really sad thıs is not good customer service”

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Posted 2 months ago

“I appreciate their assistance; it enabled a rapid and seamless resolution to my withdrawal issue.”

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Posted 5 months ago

“I appreciate their assistance; it enabled a rapid and seamless resolution to my withdrawal issue.”

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Posted 5 months ago

“We are interested Irish citizenship for my mother and after paying €250 for an initial consultation, we were told she was a good candidate to apply for citizenship through the Foreign Births Register. For a considerable fee, IAS said they could handle everything for us from getting documents to setting up the account. After wiring the money in April 2025, we were assigned an immigration lawyer and a “Client Relationship Officer” who were both very unresponsive. The lawyer was often “reviewing my case” and weeks would go by without any meaningful response to my inquiries. On two different occasions, they worked with us to set up our online account on the government website; however, both accounts expired because we did not have the proper forms ready for submission. We had paid for IAS to lead us through the process and do the work, but after 6 months with nothing to show for it, I took the time to carefully research what was required. I then realized that the lawyer was pursuing citizenship through Naturalization and not through the Foreign Birth Registry. (Which explains why they chose to ignore my direct questions and instead sent one sentence email responses with ever-changing advice). At this point, I asked for a partial refund, since the work they had done to this point went against their initial recommendation and we had nothing to show for it. No surprise here that they are unresponsive. At this point, unless I’m willing to spend a lot more of my time arguing with this incompetent group, I don’t hold out any hope of seeing a partial refund. I strongly advise against using this firm, especially since as other reviewers have said, they do not bring to the table anything that you can’t read for yourself on the government website.”

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Posted 7 months ago

“Serious Concerns Regarding Legal Representation and Advice Provided I recently recommended your services to a friend who had been attempting, unsuccessfully, to obtain a dependant visa for his child. By the time he approached your organisation, his application had already been rejected multiple times. He fully explained the history of the case and provided all relevant information regarding the previous refusals. Despite this, instead of receiving robust legal representation and a carefully prepared fresh application with strengthened supporting evidence, your firm resubmitted largely the same information, supported by weak evidence that had already been rejected. Unsurprisingly, the application was refused again. What is particularly concerning is that, following this further refusal, the only solutions now being offered are entirely different visa routes, giving the clear impression that your organisation is attempting to sell an alternative service after the failure of the original application. This approach feels both inappropriate and potentially predatory. Given that all of the relevant information was available to you from the outset, I find it extremely troubling that these alternative routes were not presented at the start, particularly if the original route had little realistic prospect of success. There appears to have been a significant lack of diligence and professional effort in properly preparing and submitting a strong application on your part.”

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Posted 8 months ago

“Terrible to respond and have only just partially refunded my deposit after four months of requests.”

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Posted 9 months ago

“I engaged Immigration Advice Service (IAS) to handle my visa renewal. The Home Office asked IAS more than once to provide specific evidence about my UK company’s activities. Instead of supplying this, IAS replied that the evidence was “not required.” Because of this refusal to provide what the Home Office explicitly requested, my application was refused. This has caused me serious financial and personal harm. I am now pursuing a formal complaint with the Immigration Advice Authority (IAA). I am sharing this so that others are aware of my experience when considering IAS for representation.”

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Posted 10 months ago

“Extremely overpriced and disappointing. They fail to provide proper advice and are unresponsive. They didn’t show up for the scheduled appointment, yet lied about it and blamed the client instead. They deducted a large amount from the deposit claiming it was for 'services rendered', even though they provided almost nothing. The advice they gave was worse than what you’d get from ChatGPT — seriously poor quality. My sincere advice to anyone: do not use their services.”

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Posted 10 months ago

“Despite paying a significant fee, the quality of service was utterly unacceptable. I would never recommend any of my friends to start wasting time with them.”

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Posted 10 months ago

“I requested a consultation about the founder/global talent visas. I got much better and more detailed advice from chat GPT. The advisor that I got was unable to clarify the details that I was interested in. It seemed like the advisor was just reading the visas specifications off the official government website. When I asked for clarifications of the detail I got nothing. Wasted 180 pounds. When I got a *free* consultation with a different legal firm (OTB), it was immediately obvious the advisor knew what he was talking about and he was able to answer my questions in depth.”

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Posted 10 months ago

“I rang up a few minutes ago based on a query for a client asking whether buying a property in the UK would give them residency and citizenship. He said they would only be able to answer the question if I gave them details of my client despite the fact that their website specifically provides some content and says they can answer questions. He asked me how could he possibly answer my question without speaking directly to my client. I was blown away by the by both the question and the rudeness and unprofessionalism of the tone. The lack of respect I would definitely not refer anyone to them.”

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Posted 1 year ago

“Complete waste of £250. Paid for the initial consultation, was sent an email less than 24 hours before my call asking for a copy of my CV% which landed in my junk, then had a 25 minute call that I pretty much had to lead by asking questions, they didn't give me any real advice, just answered *some* of my questions, and left me feeling less clear on the process than when I started. Wish I'd have looked for someone a bit more proactive.”

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Posted 1 year ago

“Complete waste of £250. Paid for the initial consultation, was sent an email less than 24 hours before my call asking for a copy of my CV% which landed in my junk, then had a 25 minute call that I pretty much had to lead by asking questions, they didn't give me any real advice, just answered *some* of my questions, and left me feeling less clear on the process than when I started. Wish I'd have looked for someone a bit more proactive.”

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Posted 1 year ago

“Munshiganj”

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Posted 1 year ago

“I had an extremely disappointing experience with this law firm in applying for the UK Global Talent Visa. My case was handled by Mariam Adebayo, and I would not recommend her services to anyone. Despite paying a significant fee, the quality of service was utterly unacceptable. The so-called “guidance” I received went little beyond what is publicly available on the Tech Nation website. There was almost no added value or strategic advice that justified hiring this firm at all. The documents prepared by Mariam Adebayo were consistently careless and poorly written. Multiple drafts were sent to me containing basic grammatical mistakes and clear evidence that my case was not being given proper attention. Even after I provided detailed corrections, it took multiple back-and-forth exchanges to have obvious errors addressed — a process that wasted both time and trust. Communication was equally poor. Responses were slow throughout. After my visa application was rejected, I emailed to arrange a follow-up call — a call that was originally proposed by the firm themselves — and never received any reply. Given the fees charged, the critical importance of the application, and the firm’s marketing of “expertise” in this area, I find this level of service entirely unprofessional. I will be sharing this review widely so that others are aware of my experience with Mariam Adebayo and this firm.”

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Posted 1 year ago

“When we get this chance to work in France”

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Posted 1 year ago

“Hlw this is Ibrahim Hossain i am From Bangladesh i have a three years exparians Bakery & pastry chef”

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Posted 1 year ago

“Any Support for works & money I. M I wishes immigration Support”

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Posted 1 year ago

“I email them to get a quote on a service, they asked me for my phone number to give me a call, when I provided it to them, Abigail asked what was it that I needed as my first email was blank for them - when it was clearly stated on the subject of the email as well. I did send her a copy of the first email and I am still waiting a response a week later... Looks like they don't want people to pay them, they just want people to take their business elsewhere? Completely ridiculous...”

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Posted 1 year ago

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