iCollectClothes Reviews

Name: iCollectClothes
Address: Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Thurrock
Rating: 4.95

5.0 Rating 30,416 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury,
Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
Thurrock
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They driver that came on the 25th may was rude plus he looked like someone force him to work.also he looked like he didn't know what items they are collecting . everytime he was collecting he was shaking his head and huff and puff every few minutes.”

Helpful Report

Posted 3 years ago

Dear Supporter, Thank you for taking the time to review our service. We would like to sincerely apologise on behalf of all the iCollect Clothes team for this inconvenience. We take full responsibility for this misunderstanding, which has never happened previously. We can only apologise and make sure this does not happen again, mistakes can be made however please do use our services again and we’ll change your opinion! Kind regards, iCollectClothes Team. 0344 879 4417 (Monday-Friday 8AM-5PM)

Posted 3 years ago

“Easy to contact and get a collection. Nice couriers. Good to be able to select the charity you want to donate to.”

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Posted 3 years ago

“Collected within the 2 hour slot specified, and much easier than taking it all to charity shops, which would have taken me weeks as there was so much. Will definitely use again”

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Posted 3 years ago

“Great service collection made donating so easy to a worthy cause.”

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Posted 3 years ago

“Wow, what a great service! 5⭐️ Charity shops no longer taking donations locally and I was left with 19 black sacks! I’m so pleased you could help! There will be more soon! Many thanks, great service!”

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Posted 3 years ago

“Such a smooth process and the pick up courier was very patient. Thank you I Collect Clothes!”

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Posted 3 years ago

“There was a slight delay in collecting my order due to a technical fault, but I was called and emailed immediately and proposed an alternative collection the next day. The driver arrived first thing in the morning, as per the email. Great service and a good way to make sure unused clothing goes to a deserving cause.”

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Posted 3 years ago

“My husband has recently died so it is comforting to know that some of his lovely clothes can help towards a charity. Thank you”

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Posted 3 years ago

“Excellent service, arrived on time, good communication.”

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Posted 3 years ago

“Collected on time with a very nice driver.”

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Posted 3 years ago

“Definitely recommend this !.needed to know a smaller time slot so rang them the morning of collection they gave an hour slot and they turned up bang in the middle of that slot”

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Posted 3 years ago

“Going to a.good cause,hopefully,and not landfill!!”

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Posted 3 years ago

“Efficient and professional collection service. So easy to arrange. Helping your chosen charity rather than dumping items that others can use.”

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Posted 3 years ago

“Quick and easy to use. I have donated clothes and good multiple times and am always impressed with the service.”

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Posted 3 years ago

“Excellent service yet again. Thank you”

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Posted 3 years ago

“Great service very easy to book on line driver very polite and friendly would definitely recommend them to family and friends and use them again”

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Posted 3 years ago

“Very Prompt service”

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Posted 3 years ago

“Excellent all round. Keep this service forevermore”

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Posted 3 years ago

“I have used the services of iCollect several times and i have never been disappointed. The website is very easy to use and the collection is always as confirmed by pleasant drivers. This is a great way to support your favourite charity.”

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Posted 3 years ago

“The clothes were collected in good time and the staff were very nice and polite”

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Posted 3 years ago

iCollectClothes is rated 5.0 based on 30,416 reviews