iCollectClothes Reviews

Name: iCollectClothes
Address: Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Thurrock
Rating: 4.95

5.0 Rating 30,416 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury,
Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
Thurrock
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ive used this service.. I will defo be using them again.. Great updates sent by emails. Keep up this great service.”

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Posted 3 years ago

“Really efficient service, booked a collection on Saturday & was picked up on Tuesday - brilliant!”

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Posted 3 years ago

“Great service, thank you 😊”

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Posted 3 years ago

“The service is very easy to use and everything was collected on time. Really useful email reminder too.”

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Posted 3 years ago

“Excellent service, I have now used three times and will use again. Definitely recommend 👍”

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Posted 3 years ago

“Excellent service very polite and very quick at collecting”

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Posted 3 years ago

“Not able to attend either of the two proposed dates. Was told collection would be between 12:45 and 14:45 today. I was home from 12:15 waiting. Then I received an email saying the collection time had been changed to between 14:00 and 16:00 (when I have to do the school run)! Nobody made any attempt to contact me to advise they were running late, or to check if the new collection time was suitable. True to form, collector arrived whilst I was on school run. I had to leave everything outside the front door and hope for the best Won't be using you again, sorry.”

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Posted 3 years ago

Dear Supporter, Thank you for taking the time to review our service. We would like to sincerely apologise on behalf of all the iCollect Clothes team for this inconvenience. We take full responsibility for the bags not being collected on the requested dates however we are only in the area on Tuesday and Thursdays weekly, we can only apologise for this! Unfortunately, time slots are subject to change depending on traffic throughout the day and we cannot call every collection when the time updates as all time-slot emails are sent automatically by the system. Please do book another collection or call us and we can book a collection and advise the collection dates for your area! Kind regards, iCollectClothes Team. 0344 879 4417 (Monday-Friday 8AM-5PM)

Posted 3 years ago

“Great service, enquired yesterday, collected today”

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Posted 3 years ago

“A lot of clothes collectors aren’t registered and anyone come and take them off the pavement I’m happy to donate clothes etc that I or a family member doesn’t wear anymore So thank you.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very fast service came next day! Highly recommend”

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Posted 3 years ago

“It was easy straight forward to arrange online. The communication is amazing given you update on the driver's arrival. Will use again”

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Posted 3 years ago

“Timely collection of items.”

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Posted 3 years ago

“Absolutely Perfect”

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Posted 3 years ago

“No hassle at all emailed yesterday collected today”

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Posted 3 years ago

“Great service did what they said they'd do and on time”

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Posted 3 years ago

“Very quick and easy service !!”

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Posted 3 years ago

“You collect”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very good service , one suggestion, that the courier calls a bit before they arrive so I can have the donations ready for them , Many thanks, Ray Trickitt.”

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Posted 3 years ago

iCollectClothes is rated 5.0 based on 30,416 reviews