iCollectClothes Reviews

Name: iCollectClothes
Address: Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Unit 3 Capstan Centre, Thurrock Park Way, Tilbury, Thurrock
Rating: 4.95

5.0 Rating 30,454 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury,
Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
Thurrock
RM18 7HH

Write Your review

Tell us how iCollectClothes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The driver was very helpful and friendly. A great idea and gives me confidence that my donations will be made to good use and help others whilst supporting so many worthy charities. Wishing you all the best and continued success. Thank you.”

Helpful Report

Posted 2 months ago

“Absolutely fantastic experience! Even though the original date they were not able to fulfil due to the driver, the alternative date was a day after the previously provided one! ☺️ Turned up, zero issues within the specified time window. Where we are, we can’t leave the donations outside, but they followed the instructions made when booking. No problems at all and great communication & customer service throughout, would highly recommend and feels good to give back to a deserving charity of your choice! ❤️💙”

Helpful Report

Posted 2 months ago

“The service you provide is excellent so easy to arrange pick up you kept me informed at every stage and the gentleman you sent to pick up my items was extremely punctual I will definitely recommend you to others”

Helpful Report

Posted 2 months ago

“Brilliant service, booked a collection, waited a day or so and they replied with another alternative date, the night before made me aware of a specific time slot, but morning of changed, and came promptly in the time slot, super smooth transaction of handing over the clothes for donation. Lovely gentleman I asked if he needed help but politely refused, honestly definitely will use again, just be aware only 10 bags can be collected at any time. I had 7 large “iceland freezer bags for life”, I love that you can either choose a charity or select no preference which means it may split across, as I don’t have the heart to say which is more deserving. Thank you again for this service.”

Helpful Report

Posted 2 months ago

“Following a very hard bereavement, it was a very difficult job sorting out what to keep and what to go. I could not have managed it without the knowledge of knowing that iCollect Clothes would be able to come to my home and collect everything. They do not stop at just clothes but books and lots of other items. You only have to call them and they will let you know if your items are suitable Also to be able to choose a Charity was another bonus. If you are in doubt just call them, they are very pleasant and helpful. Thank you.”

Helpful Report

Posted 3 months ago

“Very good service! I lived at a flat which has complicated secured entrance system and it's quite an effort to come in and out, and the driver even went up 2 floors to collect my items from my door.”

Helpful Report

Posted 3 months ago

“I had two dates. Never turned up for either. Sent two emails- no response. I shall not bother sgain”

Helpful Report

Posted 3 months ago

“It would be helpful to make clear on your website which areas are not covered by your collection service before wasting peoples' time 'booking' a collection.”

Helpful Report

Posted 3 months ago

“Used many times over the years, very good and happy with the collection service.”

Helpful Report

Posted 3 months ago

“Always great service, used on many occasions. Makes it very easy to donate from the comfort of your home door to door. Thank you and keep up the amazing work.”

Helpful Report

Posted 3 months ago

“I provided two dates. Initially I was given one of those dates, but then I was told my collection would be changed to a date I hadn't offered. Not only that, but my two dates had been changed to include the new date. I objected and the new inconvenient date was confirmed as though I hadn't complained. I said I'd have to cancel if they wouldn't change the date to one I'd offered, so they cancelled it. I'd heard this was an efficient service, but apparently either it isn't or an inexperienced member of staff was dealing with it that day. I couldn't be more disappointed.”

Helpful Report

Posted 3 months ago

“Very good service. Keep it up”

Helpful Report

Posted 3 months ago

“I used I Collect for the first time. Good communication. Excellent, on time, very pleasant well mannered gentleman. Thank you.”

Helpful Report

Posted 3 months ago

“Good. Service, always on time, pleasant / curtious drivers”

Helpful Report

Posted 3 months ago

“Excellent service. I have used many times with no issues.”

Helpful Report

Posted 4 months ago

“Very quick and easy to book, very reliable, and always on time, I have been using them for years, I use them every time I have a clear out, I definitely recommend them.”

Helpful Report

Posted 4 months ago

“Easy to book - came to my house on the day. Friendly staff - highly recommended”

Helpful Report

Posted 4 months ago

“Good service. I recommend you to everyone I know. Always on time.”

Helpful Report

Posted 4 months ago

“There Excellent Always call during stated time and always polite Excellent service Would recommend them 100%”

Helpful Report

Posted 4 months ago

“Excellent left bag outside and was given a precise collection time very impressive and Funzi and Bobo is such a good charity”

Helpful Report

Posted 4 months ago

iCollectClothes is rated 5.0 based on 30,454 reviews