iCollectClothes Reviews - Read 11,817 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.94 out of 5

Best Customer Support in the Reviews.io Customer Voice Awards, Summer 2020

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, picked up when stated”

Posted 8 hours ago

“Great service as usual”

Posted 9 hours ago

“Efficient and communicative. Would recommend.”

Posted 10 hours ago

“Brilliant ! Easy to arrange good customer service if you need to talk to someone. Always arrives on time . Third time I have used this service and great it all goes to good causes. Highly Highly recommend.”

Posted 11 hours ago

“So easy. And so pleased our unwanted clothes can help raise funds for a charity.”

Posted 11 hours ago

“Very easy to organise a collection and then collected on the day and time they said it would be. Only downside was that the original collection date had to be changed as they
were fully booked but the system still let me book it, and I wasn't informed. However, still very grateful for the service and opportunity to donate as we are 'shielding'.”

Posted 12 hours ago

“Absolutely brilliant, I usually struggle to park, then struggle to carry loads of bags to charity shops. Went on line one day, booked a collection and it was collected promptly the next day at the time that was advised 👍🏼”

Posted 13 hours ago

“Fabulous service thank u”

Posted 14 hours ago

“Good and reliable.”

Posted 14 hours ago

“Excellent service,easy to book online,will definately use again.”

Posted 14 hours ago

“Excellent service, clothing pick up on time. Very good service. Thank you.”

Posted 14 hours ago

“Amazing service- use regularly”

Posted 14 hours ago

“Did what it said on the tin”

Posted 14 hours ago

“I was so pleased with this service as I had many clothes and shoes that someone could make use of . In our current COVID situation it was a massive help getting these items collected and I would recommend others use this charitable service. Thank you”

Posted 15 hours ago

“Excellent service. Easy to book online, and the pick up was on schedule. Very efficient.”

Posted 15 hours ago

“Great and easy service to use for clothes donations, especially during lockdown as they pick up right outside your door. Only note is your collection day and time slot does change quite often in the lead up to actually getting a final one booked in, but as long as someone’s home all day it’s not too big of a problem.”

Posted 15 hours ago

“Great service! Wish I've known before”

Posted 15 hours ago

“Absolutely fantastic turned out when they said they would thank you so much it’s just great to see lovely stuff coming to great charity instead of going in the bin”

Posted 16 hours ago

“Easy service, and was able to leave clothing by door. Pick up was contactless and efficient”

Posted 16 hours ago

“Great service and communications, would definitely recommend!”

Posted 17 hours ago

iCollectClothes is rated 4.94 based on 11,817 reviews