iCollectClothes Reviews

4.94 Rating 12,965 Reviews
99 %
of reviewers recommend iCollectClothes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website


0344 879 4417




Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Anonymous  // 01/01/2019
I had two emails to confirm with a two hour time frame to let me know when the clothes were to be collected from outside my home and that is exactly what happened.
Posted 6 hours ago
Brilliant service and great cause!
Posted 8 hours ago
Such a lovely E-Mail from heart foundation.
Glad I could be of help I will be in touch again ..thank youn
Posted 9 hours ago
Very easy to organise and very professional during communications and collection. I highly recommend.
Posted 10 hours ago
Fantastic service collection on time many thanks, great that our donations go towards a chosen charity
Posted 12 hours ago
On time and called in the morning when they arrived. Fast and easy pickup.
Posted 13 hours ago
The service from start to finish was first class
I would defiantly use this collection service again and would recommend it to others
I was especially impressed with the email communication and that they did what they promised to do
Posted 15 hours ago
Good communication
Posted 16 hours ago
Excellent service. I had a huge clear out of clothes and bedding, put it outside. I was emailed the day before of my 2 hour time slot so I knew between what times to make sure everything was by the door. Collection was prompt and contactless.
Posted 16 hours ago
There were 23 bags of clothes...and then they were gone!
I didn't see the driver, otherwise would have thanked him/her.
Posted 17 hours ago
Great service and communications before collection of clothing
Would definitely use again
Posted 17 hours ago
Excellent service, however it would be even better if you were able to provide Gift Aid registration, as this would mean a substantial increase in your funding.
Posted 17 hours ago
So convenient , pack up , book your slot and it’s picked up from your door - no more dragging down to the charity shop and lugging everything in 🌞 brilliant - this is the second time I have used this service during lockdown , but I will certainly carry on after all restrictions are lifted too . 🌞
Posted 17 hours ago
Great to be able to donate so easily in the pandemic.
Posted 18 hours ago
This is the second collection I've had from i.collectclothes.
Bags & boxes put out are collected in the designated time slot.
Very good communication when one pick up had to be resheduled.
I recommend them especially as they donate to charity as well as recycling.
Posted 18 hours ago
Prompt and polite.
Posted 19 hours ago
great service as usual thank you !
Posted 19 hours ago
Excellent communication, driver arrived on time.
Posted 19 hours ago
Quick and efficient. I was working from home so I put the bags outside. When I went to check, during my break, they had been picked up. Excellent.
Posted 19 hours ago
Easy to arrange and seamless pick up
Posted 19 hours ago
iCollectClothes is rated 4.94 based on 12,965 reviews