iCollectClothes Reviews - Read 6,122 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.94 out of 5

Best Customer Support in the Reviews.io Customer Voice Awards, Summer 2020

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

Write Your review

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to arrange and efficient notification of collection sate and time slot and also notification of collection. Pleased there were a number of charities to choose where you wanted the proceeds to go to.”

Posted 1 hour ago

“They were very responsive and kept me up to date all the way. Hassle free Donation. I will be donating more.
Kind regards
Laura”

Posted 1 hour ago

“Thank you!”

Posted 2 hours ago

“Easy to deal with. Stay at home and they come to you.”

Posted 2 hours ago

“I Collect is great you can choose your charity it is so efficient you pick your day for collection for your area and they collect from your door. Brilliant thank you”

Posted 2 hours ago

“Always happy to donate, quick, reliable and no fuss! Plus of course choosing the charity of your choice to donate to.”

Posted 7 hours ago

“Very happy I found this site, organised and fast. Will donate again”

Posted 7 hours ago

“Great and very reliable, I always get notification as to what time the collector will arrive to collect my items, which is very handy.

Nice friendly polite people.

Great way to pass on my items to someone else & support a charity.”

Posted 7 hours ago

“Such an easy process of getting rid of unwanted clothes and goods”

Posted 8 hours ago

“Quick and easy. Friendly delivery team. Would definitely recommend and use again!”

Posted 8 hours ago

“Booking the service and the timeliness can’t be faulted. However, I didn’t find the driver very pleasant. When I asked him if he had any bags he said no. This wasn’t true, as when he realised that one of the bags had split, he obtained a bag from his van.”

Posted 8 hours ago

“Excellent friendly service! Perfectly organised too!”

Posted 8 hours ago

“Very professional in the services offered Willing to collect and updated the change of time of collections”

Posted 8 hours ago

“Excellent service, would highly recommend.”

Posted 9 hours ago

“A really great initiative! We just did a big clear-out and found so many things that were in good condition but we didn't need anymore. Given the current situation, all charity shops were closed — so we were stoked to find out about iCollectClothes. The pick-up was fast, smooth and really convenient for us.”

Posted 9 hours ago

“Great service!”

Posted 10 hours ago

“Great service and communication”

Posted 10 hours ago

“On time and well organised”

Posted 10 hours ago

“Efficient!”

Posted 10 hours ago

“They are on time and very well organised.”

Posted 11 hours ago

iCollectClothes is rated 4.94 based on 6,122 reviews