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iCollectClothes Reviews

4.95 Rating 22,150 Reviews
99 %
of reviewers recommend iCollectClothes
Company Reviews Metrics Info
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards, Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Emily A O'Brien
>
“Brilliant service. Will definitely use again.”
Helpful Report
Posted 1 hour ago
Jo Oram
>
“Excellent service promp reply and time given for collection Well done !”
Helpful Report
Posted 14 hours ago
Tina
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“I emailed iCollectClothes, gave them my reason for contact, they gave me a date for collection, which was later confirmed in an email response. The driver arrived as planned and I later received a confirmation email that they've received my donation. They are professional and I will continue to donate to this charity.”
Helpful Report
Posted 1 day ago
Avril Jordache
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“Was really easy website to use and date and time was given to which they remind you the day before and collect I will be using them again”
Helpful Report
Posted 1 day ago
Debbie
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“Very friendly, helpful driver”
Helpful Report
Posted 1 day ago
Jan
>
“Easy to organise. Kept me informed of change to pick up time. Arrived when they said they would be here. Will definitely use this service again.”
Helpful Report
Posted 1 day ago
Anonymous
>
“Quick and easy to book a collection. On time and great to know that this will go towards a charity.”
Helpful Report
Posted 1 day ago
Anonymous
“It was very easy to arrange a collection, and a prompt reply, also updates on delivery times. Very pleased.”
Helpful Report
Posted 1 day ago
Anonymous
“Easy request for collection fast efficient service next day collection with time slots - happy my goods are going to a good cause.”
Helpful Report
Posted 1 day ago
Kate
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“Easy to arrange Great communication Collected exactly within the stated time frame Great to know it's helping a good cause too Very happy indeed :)”
Helpful Report
Posted 1 day ago
Nisha Narendrakumar
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“Comes on the day booked and informed me about the pick up time by email..A”
Helpful Report
Posted 1 day ago
Anonymous
“Prompt reply to my email enquiry. I was kept up to date with delivery times. Excellent all round service.”
Helpful Report
Posted 1 day ago
Penny C
“Fabulous customer service and very easy to book in a next day collection. The collection was made on time. Everything was booked online by completing a very simple form. Very pleased and will use again. I do hope the charity benefits from my donation.”
Helpful Report
Posted 1 day ago
Anonymous
>
“Very easy to book a collection and collection itself is made easy because you don't have to open the door or sign anything, you can just leave the bags outside your door and the driver will collect the bag.”
Helpful Report
Posted 1 day ago
Anonymous
>
“Quick and easy”
Helpful Report
Posted 1 day ago
Jan C
“System is easy to use, book a time slot and wait for confirmation. On this occasion they could not call at the time I suggested, however, they suggested a new date/time which was acceptable to me. They kept me informed of the pickup time and emailed when it was collected. Used this company twice now brilliant both times. Definitely use them again. Thank you.”
Helpful Report
Posted 1 day ago
Rachael Cuddy
“Great idea for a service and really appreciate that it was picked up. Delivery man, however, was rude and ignorant and clearly upset that he had to climb stairs. Perhaps add a section to the booking form for people who live in flats or don’t want to leave clothing out in the rain so we don’t have to deal with his appalling attitude”
Helpful Report
Posted 1 day ago
Anonymous
>
“Very easy to use . Just book at time & date online and that’s it . I’m glad my unwanted things are going to good use and it helps a charity”
Helpful Report
Posted 1 day ago
Pauline Gill
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“It was collected from my house at the time stated no fuss and always a text of thanks for donating”
Helpful Report
Posted 1 day ago
Elizabeth George
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“Very easy to arrange with updates given on time of collection.”
Helpful Report
Posted 1 day ago
iCollectClothes is rated 4.95 based on 22,150 reviews
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