iCollectClothes Reviews

4.95 Rating 18,687 Reviews
99 %
of reviewers recommend iCollectClothes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website


0344 879 4417




Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Can’t fault this charity. Great service. Would definitely use again.
Posted 5 hours ago
Amazing service. Will definitely be using again.
Posted 7 hours ago
I have used icollectclothes several times. They come and collect my stuff when they say they will and send a nice thank you email afterwards. I will always use them and let them allocate whichever charity the proceeds go to.
Posted 12 hours ago
Efficient and time accurate
Posted 14 hours ago
This was such a convenient way to donate unwanted clothing to charity. I will definitely use them again. Easy to book online. Although there was a change of collection day, I was promptly emailed about. Then, I simply left the bags at the front of my property and they were collected within the timeframe allocated. Afterwards I received an email telling me that my donation had been received. Thank you.
Posted 14 hours ago
Amazing service. Easy to book and collection is always on time.
Posted 17 hours ago
Good customer service. Very prompt with appointment and collection.
Posted 19 hours ago
Came on time and picked up items with little fuss and in quick time!
Posted 1 day ago
Fantastic service, I will be recommending it to friends.
Posted 1 day ago
Very easy to use the site. They are brilliant at communicating, &updating & maintaining a very good service standard.
Posted 1 day ago
Excellent service, good communication and very reliable.
Posted 1 day ago
The collection was 30 minutes late, was due between 3 and 4 but didn’t come until 4.30. The confirmation of donation email said it was picked up an hour earlier than it actually was. The email says phones are open 8 until 5 but they actually shut at 4. The website says they take bedding but blankets were refused. They did take the rest of the bags and the driver was very polite and helpful.
Posted 1 day ago
Tremendous service helpful polite staffwell done all of you
Posted 1 day ago
Amazing service. I used it now few times and it has been always excellent. It's easy to book the collection and to choose the charity on the website. In every occasion, they rearranged the date but you don't need to be in, you can leave the bags outside, by the door and they will come and collect them on the date and time and for free. Once they pick them up, you get an email. I think the customer service and communication is excellent and the same goes for the service, so 5 stars!
Posted 1 day ago
Your service was excellent driver very pleasent and well mannered came within givern time, would defintely use this company again.
Posted 1 day ago
Excellent service
Posted 1 day ago
Love getting the email letting me know the day and time for the pickup up this allows me to put my items out at set times and not having to worry that someone else has taken my items, also the email after the pickup reassures me that my collection was picked up by the correct organisation and my items have gone to where I intended it to go. Thanks
Posted 1 day ago
Easy to organise and they turn up when they say they will.
Posted 1 day ago
Brilliant service and excellent communication
Posted 1 day ago
Friendly and helpful driver for collection.
Posted 1 day ago
iCollectClothes is rated 4.95 based on 18,687 reviews