iCollectClothes Reviews - Read 15,246 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.94 out of 5

Best Customer Support in the Reviews.io Customer Voice Awards, Summer 2020

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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iCollectClothes 5 star review on 5th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found that it is a reliable and safe way to have donations collected and would use again. CHARITIES have really suffered during Lockdown”

Posted 7 hours ago

“They came early in the morning and took all I wanted to get rid of without complaint. I was very satisfied and would use them again.”

Posted 1 day ago

“Fantastic service. with helpful, friendly staff. It saves you lugging heavy bags to different charity shops if doing a big clearout. Given a 2 hour realistic pick up time. For someone with mobility problems it has been a life saver, because upon request they will collect from any room - within reason. It is also good to know it can help a charity of your choosing, from the selection they offer (nice they are local charities as well). Cannot recommend enough.”

Posted 1 day ago

“Hi I will be using this service again It is good to get rid of some donations to good charity”

Posted 1 day ago

“Excellent service cannot fault”

Posted 1 day ago

“Polite, helpful and dependable even throughout the C-19 pandemic.”

Posted 2 days ago

“Brilliant service, came when stated would definitely use again”

Posted 2 days ago

“Absolutely brilliant service. Very prompt and driver was on time. Well done.”

Posted 2 days ago

“This is a great service and so easy to arrange online. My unwanted clothes were collected the next day at the time specified. It felt good knowing it will help a charity.”

Posted 2 days ago

“Always in time and easy to deal with!”

Posted 2 days ago

“Quick and easy to arrange with good communications throughout. Have already told a lot of friends and family - will definitely be donating again! Thank you.”

Posted 2 days ago

“They do amazing job, thanks”

Posted 2 days ago

“Great and reliable”

Posted 2 days ago

“Very easy process raising a collection, quick turnaround time for pickup. Thank you!”

Posted 2 days ago

“Easy friendly service. I was kept up to date on any changes and collection was smooth and contactless. An immediate notification email was sent after the items were collected. I will be using their services again. Thank you.”

Posted 2 days ago

“Fantastic service, quike and easy”

Posted 2 days ago

“The service was easy from booking time for clothes collection to picking up the bags. The driver arrived on time and was very friendly.”

Posted 2 days ago

“So easy to arrange, friendly staff who are patient and helpful. pack up all your goodies, leave them close to your doorway and they pick up! Its a lovely feeling to donate :)”

Posted 2 days ago

“Easy website to book...updated pickup times... very efficient”

Posted 2 days ago

iCollectClothes is rated 4.94 based on 15,246 reviews