iCollectClothes Reviews

4.94 Rating 9,318 Reviews
99 %
of reviewers recommend iCollectClothes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Best Customer Support in the Reviews.io Customer Voice Awards,  Summer 2020
Read iCollectClothes Reviews

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that also raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website


0344 879 4417




Unit 3 Capstan Centre, Thurrock Park Way, RM18 7HH, Tilbury, Essex, United Kingdom

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Anonymous  // 01/01/2019
Quick and easy to arrange, great communication and convenient pick up times.
Posted 2 hours ago
The driver came in the allotted window; he was courteous and efficient. It was such a straightforward and reliable process!
Thank you, collect clothes!
Posted 4 hours ago
I contacted iCollectClothes and they immediately gave me a date and a time slot for collection. A reminder was sent the day before and the bags were collected exactly when they said they would be. Excellent service. Will definitely use them again.
Posted 4 hours ago
Really straightforward process, the whole thing was seamless - very impressed!
Posted 6 hours ago
The office called to confirm the appointment, and the driver kept in communication and colleced all the clothes on time. Excellent service will definitely use again, and recommend to others.
Posted 7 hours ago
Customer service was very friendly and they helped me with any questions i had. I recommend donating your things with icollect, the delivery pick up was easy and simple.
Posted 7 hours ago
Collection day had to be rearranged but that was not a problem. Items collected within time slot. Communication excellent. Thank you so much.
Posted 8 hours ago
Kept me in the loop at all times.
Also handy
Nice to have people collecting goods.
Nice to know they are used for good things.
Posted 8 hours ago
Really very good service, they collect on time
Posted 8 hours ago
Prompt efficient service. Thank you!
Posted 8 hours ago
Driver managed to find the building and picked up the suitcases I left outside of the main building.
Posted 8 hours ago
Brilliant service. Easy to book a slot for collection. They sent delivery time and they came and took all the bags efficiently from our doorstep.
Very happy.
Posted 8 hours ago
Really well-managed service that I will be using again in the future. Thank you.
Posted 10 hours ago
A really well organised and efficient service
Posted 10 hours ago
Really easy booking system - received an update as to what time the driver would arrive the day before. Handover of items was quick & easy. Will definitely be using again :)
Posted 10 hours ago
Quick to organise, guys arrived on time, super easy
Posted 11 hours ago
Good communication re pick ups
Posted 11 hours ago
I left the bags outside, and they collected them, everything was very smooth.
Posted 11 hours ago
I was notified before collecting twice. I did not even notice when they picked up my clothes. Very helpful service, and a good feeling for me that some way I can help for others. Thank you!
Posted 11 hours ago
Very well-organised. Next time I will use this service again!
Posted 11 hours ago
iCollectClothes is rated 4.94 based on 9,318 reviews