CCTV Kits Reviews

Name: CCTV Kits
Rating: 4.83

4.8 Rating 1,519 Reviews

97 %

of reviewers recommend CCTV Kits

4.8

Based on 1,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01789868707

Email:

sales@cctvkits.co.uk

Write Your review

Tell us how CCTV Kits made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Salesman knew his stuff, kit arrived and was running in minutes. Hikvision cameras and DVR were easy to setup. Great value !”

Helpful Report

Posted 9 years ago

“after initial problems due to me ordering items that weren't compatible all was sorted and now all working well”

Helpful Report

Posted 9 years ago

“Item arrived a day earlier than stated, not damaged and was one of the cheapest UK based companies available. Nothing to complain about so 5 stars well deserved.”

Helpful Report

Posted 9 years ago

“Helpful staff, quick delivery.”

Helpful Report

Posted 9 years ago

“I initially placed my order which was on a Sunday and then afterwards realised I needed to ask some questions so sent an email and then phoned on the Monday. The system I had ordered had dome cameras and it did not specify if they were 2 or 3 axis meaning I might not be able to fit them where I intended. I was advised when I called in they were only 2 axis and other cameras were suggested and my order was cancelled. I visited 3 other sites that sold the same kit and asked the same question all of which told me they were 3 axis so I reluctantly ordered the cameras again (Simply as this was the cheapest selling them) my order arrived promptly and I am happy with everything I sent another email to feedback what I had been told and the time wasted cancelling the order and then placing again. No reply was ever sent to me for this email or the first one I sent originally. To sum up, price, kit and delivery was all great. Knowledge of the staff not so great, my advice if you have a question ask else where.”

Helpful Report

Posted 9 years ago

Thanks for the feedback, yes there may have been some confusion over model codes but we are glad they fulfilled your requirements! I have made it clear now eyeballs can be put anywhere although a bullet is technically best for being stuck to a wall and exposed to the elements due to the sun shield...

Posted 9 years ago

“No hassle transaction with speedy delivery. Product as described an straightforward to install - a few minor niggles with set up on Chrome but easily resolved on IE”

Helpful Report

Posted 9 years ago

“At first Dissapointed since the bracket I selected wasn't compatible with the camera. This wasn't clear on the website. When I brought this to their attention the correct bracket was promptly dispatched. Satisfied”

Helpful Report

Posted 9 years ago

“delivers right on time very good service, the cables where the exact match for my cctv. thank you very much.”

Helpful Report

Posted 9 years ago

“delivers right on time very good service, the cables where the exact match for my cctv. thank you very much.”

Helpful Report

Posted 9 years ago

“Superb service, well packaged, delivered quickly. Will use CCTV Kits again! :-)”

Helpful Report

Posted 9 years ago

“Good prices and helpful before the sale. Have had no response to 2 emails of questions after the sale. Perhaps I should have gone through the website afresh instead of replying to presales emails but I did expect a response as this is how I communicated successfully presale. One of my new mailings was regarding a potential second order which I have yet to consider.”

Helpful Report

Posted 9 years ago

“After a slight mistake on my side, they were very helpful in sorting this problem out, and I now have the item and are very pleased with it they were very helpful and I can highly recommend there services.”

Helpful Report

Posted 9 years ago

“Team at CCTV kits are efficient and knowledgeable. Ready to go out of their way to make sure your order gets to you asap. Quality branded stuff at good prices! Impressed !”

Helpful Report

Posted 9 years ago

Thanks Richard, we do try!

Posted 9 years ago

“very quick delivery. Good communication.”

Helpful Report

Posted 9 years ago

“It was exactly as it said it was, and so far it 'more' than doe as what it said it does, but as you have said, let me experience the experience of the goods you have supplied for a little while. I must say though, wait for it, I did ask you to supply me with information regarding a Monitor to suit, you even printed my request at the bottom of my invoice! I am still wanting this information,(Full 1600 X 900)”

Helpful Report

Posted 9 years ago

“good service easy to set up to”

Helpful Report

Posted 9 years ago

“The initial communication is good, and it turns disaster after I made payment. They promised to deliver the goods as soon as the payment received. I paid on Tuesday, and contacted them 3 days later on Friday, they said that the goods still not delivered and not willing to confirm when it will deliver. They made mistake to send wrong proma invoice. I am still chasing them for the delivery, but I have not heard anything back yet. If no reply in the early next week, I have to ask for a refund, and no sure how hard it would be after the poor experience last week.”

Helpful Report

Posted 9 years ago

Hi Zejin, there was a bit of a mixup while still settling in to our new office. Apologies again!

Posted 9 years ago

“Quick delivery and quick contact the 1st time i sent a email but after that and 2 emails asking some questions i havant heard anything at all and its been days past which is a pity really as there site is well laid out and i was wishing to buy a few other bits but not getting any replys to my emails makes me look elsewhere as support is very important in before buying as well as aftercare.”

Helpful Report

Posted 9 years ago

Hi Steven, as per my email apologies for missing your further reply. We have had a manic few weeks moving premises and are looking to take on extra staff now just for customer support. Feedback appreciated. Adam.

Posted 9 years ago

“Kit come through very quickly and installed within a few hours, download the app and your off and running”

Helpful Report

Posted 9 years ago

“Sometimes you just need to call an order through, chat very quickly to someone who knows what they are talking about (i.e. both product knowledge AND their own stock). I had an emergency where I needed delivery the following day for a client, I needed some quick technical product advice, it was after their order cutoff but they called their other warehouse and managed to have the products with me by the following day. No silly 0845 phone numbers, no messing, excellent customer service, I'll DEFINITELY be using this company again! Thanks guys!”

Helpful Report

Posted 9 years ago

CCTV Kits is rated 4.8 based on 1,519 reviews