This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Courier, Postal Service
How would you rate
"Fantastic cctv system, and fantastic delivery service, would recommend this company if you want a cctv system."
"Excellent service, plenty of communication and quick delivery."
"Service was very good. I received one duff camera, which would have been swapped out the next day if DHL would have bothered to turn up as per their notification.
Technical support was good.
The cctv kit works well. I found it very easy to set up and the image quality is very good with 4MP. I had however already experience in setting up an ip can network."
"Delivery was very fast, support was excellent when I had a issue with the dvr. Only one thing that was not included was a kettle lead for splitter."
"Everything arrived on time and as I ordered thanks"
"Excellent price great aftersales support"
"Cannot fault the service, easy to use website, very quick delivery and good quality kit with step by step install and set up instructions."
"It was the first time ordering products from CCTV Kits, and although the delivery delay because a firmware issue, the support team was very helpful giving me all details about the problem and the estimated time of resolution. I would definitely use them again."
"excellent service, from purchase to delivery they keep you notified and everything turned up on time, as expected, no issues at all. Very good system."
"Some minor issues with order/delivery, but dealt with very professionally. Helpful customer service and tech support. Good prices."
"Supplied kit timeously and the instructions provided whilst basic are sufficient to get started. What would really help is if there were instructions on how to use with NAS, how to use playback and where files get downloaded. A user manual on all the functions of the NVR would be really really helpful."
"Quick to respond to questions, always very helpful."
"Good price, quick delivery & simple to follow instructions to get everything set up. Excellent service."
"Used CCTV Kits for a while now and have trade account with them. Bought several cameras and found service good.
I live in Northern Ireland and at the start their delivery prices were high , but now they are using a different carrier and prices are reasonable.
Overall very satisfied with them ,they have a support service but I have not had to use it so far."
"I already knew hik vision made a excellent product I ordered online from Cctv kits ,my order arrived the next day as promised with clear instructions very pleased"
"Very helpful over the phone helping me decide which kit to buy. A mistake when being sent out the wrong order was speedily resolved over the phone and the correct order shipped out the next day."
"All good very pls with this kit would recommend it cheers"
Hi - this is a rather unjustified review. You ordered Hiwatch by Hikvision cameras, which you were sent and you received the new version of the NVR (Has H.265 encoding).
Posted 1 month ago
"Easy ordering, delivery and prompt customer support."
"Excellent and speedy delivery service, quiality items.
Would recommend to anyone"
"Competitively priced. Came next day. Precise instructions provided by CCTVkits were helpful as manufacturers were in pidgin English. HikVision kit seems good quality and appeared to be what the professional security companies use (and charge a lot more for though do include installation). Existence of helpline appreciated though I did not need to use it."