i-to-i TEFL Reviews

Name: i-to-i TEFL
Rating: 4.66

4.7 Rating 7,483 Reviews

95 %

of reviewers recommend i-to-i TEFL

4.7

Based on 7,483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0113 205 4610

Email:

tefl@i-to-i.com

Location:

4th Floor, Wilson House, Lorne Park Road, Bournemouth
BH1 1JN

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i-to-i TEFL 5 star review on 21st February 2023

Nicolette Van Rensburg

i-to-i TEFL 5 star review on 13th June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought the PRIME package, and while it started off well with a good course, I now feel like I wasted my money. After submitting my assignment, it took almost two weeks to be marked instead of the promised three days. When I inquired, I was told they were very busy. I understand that, but why offer a product you can't deliver? I waited patiently and was relieved to see that I passed my assignment. However, three weeks later, I still haven't received my certificate. Getting in touch with support is nearly impossible. The live chat often doesn't work or is greyed out. When I finally reached someone, they just referred me back to support. My tutor did the same thing. I've emailed numerous times with no reply. This is really ridiculous,”

Helpful Report

Posted 1 year ago

“I bougt the PRIME package, and while it started off well with a good caurse, I now feel like I wasted my money. After submitting my assignment, it took almost two weeks to be marked instead of the promissed 3 days. Whe I inquired, I was told they were very busy. I understand that, but why offer a product you can't deliver? I waited patiently and was relieved to see that I passed my assignment. However, three weeks later and I still have not received my certificate. Getting in touch with support is nearly impossible. The live chat often does not work or is grayed out. When I finally reached someone, they just reffered me back to support. My tutor did the same thing. I've email support numerous times now witb no reply. This is really ridicilous.”

Helpful Report

Posted 1 year ago

“Biggest SCAM EVER! They will ignore you and not give you a certificate! DONT SIGN UP!”

Helpful Report

Posted 1 year ago

“What's wrong the customer service? I can not get timely replies to my emails for a long time. I can not reach their phone number, I can reach customer service live chat page, I can not get help from anyone recently. Please be honest, how much more should I pay to finish this course?”

Helpful Report

Posted 1 year ago

“Customer service is an absolute joke ! I have finished everything on the course but have not received any e certificate despite trying to email and call them . The live chat doesn’t work anymore !! I also have paid for the printed certificate and they have taken the money but no certificate has been received ! I think this entire company is a scam !!!”

Helpful Report

Posted 1 year ago

“I paid for the course, took it, completed the course with the feedback from the tutor written passed. Then, I finally got the printed cetificate option paid. Finally received no email with the payment and once contacted I was told i havent finished the course. Thus, I have all the evidences from the tutor. It is a scam! They don`t give any support. I try to use the customer service, but ask me to send an email, and then the email gets sorted in other way.”

Helpful Report

Posted 1 year ago

“Late marking of assignments delaying your progress and no communication regarding when assignments will be marked or why the delay has taken place. Poor support from customer support team who will not help solve any of your issues, do not recommend at all.”

Helpful Report

Posted 1 year ago

“I am extremely disappointed with the service of i to i. I purchased a course in 2021 and later on requested a downgrade .Consultants I spoke to were great.Im disappointed in the fact that for the past 2 times I have submitted my assignment,at first it was rejected ,it has been rejected once again. I asked if I could use my own template since “the right side was missing” ,and I was told no.I don’t understand how it can be missing,when I can see my assignment on my side completely.Ive triple checked before I resubmitted it.I have used the template provided.Ive asked if there’s no email so I can send it via email for a tutor ,but was said I can’t.When I started this course I felt so encouraged to complete it but now I’ve lost all interest in the course since there’s always a problem with my assignment,it feels like a scam because my course is due to expire in the next few days I simply can’t afford to renew it.”

Helpful Report

Posted 1 year ago

“I honestly feel like this is a total scam!! I applied for the higher course costing me hundreds of euros, goal posts were constantly being moved on what they wanted to just pass the first assignment, contact with anybody here is impossible as the telephone number sometimes the number works, majority of the time it doesnt, the live chat you get a reply then constantly told to read links, and the tutors aren't interested. I then paid more money to get it marked quicker cause i need the certificate for my residency appointment, for them to now tell me there's a delay with certificates!. I have been waiting a month already for this certificate! Quick enough to take money off you, but not quick enough to help with any questions, assignment help or even printing and posting a certificate at the end. I look forward to never having to deal with them again.”

Helpful Report

Posted 1 year ago

“I have bought the 300 hours course in 2018 in South Africa and was told I can start anytime, basically no time-frame was given to activate the course. We left South Africa, and now I finally have the time to do my course, and I can't log in. I have numerous times been in contact with the so called customer support, but all I am told is that I need to rebuy the course if I want to start it. Very unhelpful. They were quick to take my money (a lot of it - for 2 x 300 hour courses). My husband did the same course, did not have time to finish it, he had 2 modules left of the course, and no help from customer support either, as he can't access his course. I wrote again on 23 April, but no response, I assume now I am just being ignored. Very sad and unprofessional, totally unlike the time when I bought the courses, when I got very quick and kind responses....”

Helpful Report

Posted 1 year ago

“I have taken this course to nr1 teach as it is my passion and 2 earn more money. But I've spent more money on this course and haven't received any money back, as I am not able to start teaching due to the certification process being delayed. They take weeks marking assignments, even if you have PRIME, which states fast marking, which is not true, I still waited weeks, until I paid the fast marking FOR EACH OF THE 7 ASSIGNMENTS. Then they fail you for the most nitty gritty stuff that will not help you in real-life teaching. Then you have to pay again for remarking. Now it has been 5 weeks since I passed my last assignment, and still no certificate, even though their site states 2 weeks. Every time I speak to someone on the live chat box, they give me a different answer, the last two stated there is a delay and nothing they can do about it. I have a full-time job from 7:30 to 17:00 Monday to Friday and was only able to study and do assignments after hours. When my course was due to expire (bear in mind all my assignments were done but I just waited for marking) I asked them if my course could be extended as they took too long with the marking, their response was, your personal life is not our problem. Nice course. Helped me learn much, but the customer service is VERY poor and their ways to make money extra is ridiculous! Will not recommend it.”

Helpful Report

Posted 1 year ago

“Very poor customer service, refused to help with any issues with the platform”

Helpful Report

Posted 1 year ago

“Just awful. I’m a qualified teacher and have taught in KS2 and 3. And even taught TEFL in Quebec. Communication with the company was a nightmare involving three phone calls; emails and live chats to no avail for my last assignment. Their programme hasn’t been updated since the times of Covid regarding the IELTS course - that really takes the mick. Then there is the inconsistent feedback regarding assignments. I did have one returned within about two hours but the others took much longer. Please avoid this company. They throw in too much useless information to meet any timescale and then make you pay through your teeth to extend and I think they delay feedback if you’re towards the end of the course deadline. I only wanted the accreditation as a tick box exercise so went to Udemy instead and got the certificate Ste within an hour for £15.00. Also, you can get copies of the assignments on various websites and to be honest I would just adapt those.”

Helpful Report

Posted 1 year ago

“I to I is really an awful company. I would not recommend this to anyone! I have had my assignment rejected over and over. I have spent so much money on this course. They reject and tell me to go fix things. I do that then suddenly there is something else wrong with my assignment. This company only cares about money, rather than helping you. Terrible terrible”

Helpful Report

Posted 1 year ago

“This course is the worse TEFL course I have ever taken. The tutor and the customer service just know how to ignore and offend you. They never mark assignments on time, and keep falling others so that those who take the course can pay a fee to redo the assignment again. The content they teach on the platform is nothing just information taken here and there from the internet. I suggest you avoid I-to-i TEFL.”

Helpful Report

Posted 1 year ago

“Do not trust them. They are fake and the content they teach is copied from the internet or they only give tips in lessons. The funnies thing is that you can read their whole course in 4 hours. They fail students on purpose. If you read this, please do not book a course with them as the tutor makes a lot of mistakes when providing feedback and never provides the same standards. Do not trust them.”

Helpful Report

Posted 1 year ago

“0 STARS 🌟 Please be wary when choosing I to I Tefl. They have an excellent course, however the marking process and the markers leave a terrible taste behind. I’ve paid for 2 extensions to the course only to be dragged on by the markers endlessly. My last feedback was the exact same as the previous showing that the tutor hadn’t even glanced at my assignment after the corrections were made. The lady at the call centre is rude and unhelpful. I’d recommend speaking with Ben if you’re able to get hold of him, if he hasn’t left the institution at this point but an absolute waste of time, energy and money. The email customer service system is no different I still haven’t received any help and they forwarded my complaints about the marker directly to her instead of resolving the issue and continually reply back with “the markers are inundated with marking please be patient” I am a day short of 2 weeks post submission.”

Helpful Report

Posted 1 year ago

“They wil start deducting money from your account without your approval. You wont be able to stop the payment or delete your card. They just steal your money and you cant do anything about it”

Helpful Report

Posted 1 year ago

“I registered for the course then read the bad reviews and also because of personal reasons. Then cancelled with them via the tutor, Luke. Now they have taken a debit order. I never registered my password nor used their course material. This is FRAUD!!!! ABSOLUTELY DISGUSTING SERVICE AND THEFT. I WILL NEVER REFER THEM TO ANYONE. Now the inconvenience of getting a refund. This organization should be shut down!!!!! I have had the same issue and i have been waiting for my refund for the past 3 months”