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i-to-i TEFL Reviews

4.7 Rating 7,353 Reviews

97 %

of reviewers recommend i-to-i TEFL

Company Reviews

Product Reviews

4.7

Based on 7,353 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0113 205 4610

Email:

tefl@i-to-i.com

Location:

4th Floor, Wilson House, Lorne Park Road, Bournemouth
BH1 1JN

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i-to-i TEFL 5 star review on 21st February 2023

Nicolette Van Rensburg

i-to-i TEFL 5 star review on 13th June 2021

i-to-i TEFL 5 star review on 12th November 2020

i-to-i TEFL 5 star review on 30th October 2020

i-to-i TEFL 5 star review on 27th August 2020

Magdel Roeloffze

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutey terrible serive. I enrolled and 2 days later i needed to cancel becuase of finanicial reasons its a month later and no progress if the take money off my account ill be in trouble!! everyone i speak has a very avioding nature and just past me on to another person.”

Posted 4 months ago

“What is written on the notes is not what they are asking for come marking time. The "its easy and doable that is available in their notes" is really not worth the time of taking a whole year for their 420 hour course. for instance, for the IELTS exam waste of time they say "The candidates will be asked to write a letter. The letter could be to a friend, colleague, or a person in authority, and they may not be writing to someone they know.." Come application time of this theory, it is either irrelevant or they do not understand the activities. What they are quick to do is to ask for more money and say it is plagiarism for the same notes they gave for one to apply. I really feel for those that just signed up for this course with the hopes of improving their financial situation. You really are better off doing other things than making yourselves cash- cows for a company that does not even give notes that they apply on their marking. (its like asking for a list of men Cleopatra used to sleep with when she was alive running Egypt- yet they did not give it in the first place) COMPLETE WASTE OF TIME/ SCAM/COMPLETE WASTE OF TIME/ SCAM/COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF TIME/ SCAM /COMPLETE WASTE OF 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Posted 5 months ago

“They failed me for no reason and told me to pay a retake fee. The number they said to call didn't even work. It seems to have been a big scam. I am very disappointed.”

Posted 6 months ago

“The course was okay however, there’s a general lack of transparency in terms of requirements for internship. I do not recommend you pay for anything until the entire processes and requirements have been spelt out in detail. They take your money and communicate you are not eligible for refund even though they failed to communicate basic requirements. The entire internship sign on process has been very frustrating. Also reaching customer service is incredibly difficult.”

Posted 7 months ago

“The course was okay however, there’s a general lack of transparency in terms of requirements for internship. I do not recommend you pay for anything until the entire processes and requirements have been spelt out in detail. They take your money and communicate you are not eligible for refund even though they failed to communicate basic requirements. The entire internship sign on process has been very frustrating. Also reaching customer service is incredibly difficult.”

Posted 7 months ago

“Worst after sales service”

Posted 9 months ago

“The customer service is terrible and not reliable at all. They tell you that they will fix your problems after chatting with them but they will barely attend to that. I am so disappointed in the customer service.”

Posted 10 months ago

“The support is dismal and I had technical problems often. Trying to reach anyone in charge us impossible. I seriously do not recommend this company.”

Posted 10 months ago

Hi Cleo, thanks for leaving a review. I'm sorry to hear about your experience. I can see that your query has been addressed and is being looked at. Best wishes, Justina Customer Support Team

Posted 10 months ago

“Disappointed as a potential student, not to see any members of the ethnic communities posted in your literature IE tutors???”

Posted 11 months ago

“Dear Sir/Madam, I am writing to you to express my dissatisfaction with the TEFL internship program that you have offered me. I-to-I has misled me regarding the terms of the internship, which has resulted in me spending a significant amount of money on a program that was misrepresented. Although I do not have a degree, I was told that I could work as an intern in a province of my choice in Thailand for three months and then extend my internship every three months after that. After paying approximately £1400 for the TEFL course and the internship, I was told that I could not extend the internship and had to leave Thailand. This has affected me personally as I wanted to be placed in Udon Thani to be with my partner long term. I feel that I have been misled, and this is unacceptable. I am happy to pay for the TEFL course; however, I want a partial refund for the internship. I was not told at the point of raising the issue that it was non-refundable. I believe that I have the right to get a partial refund, and it should not be denied to me. Moreover, I am disappointed with the communication from I-to-I. The information provided to me was misleading and false, and the lack of communication throughout the process has resulted in me feeling let down and stressed about my situation. I understand that there are other options available to acquire a TEFL qualification through Groupon for a fraction of the cost. I-to-I's actions have demonstrated a lack of care and attention towards its customers. Therefore, I would like to ask for a full refund for the TEFL course and the internship.”

Posted 1 year ago

“A complete scam. This whole course is fake don’t even bother. They will just steal your money.”

Posted 1 year ago

Hi Azmia, thanks for your time the other day over the phone. I'm glad to know we have sorted your query now. Best wishes, Justina Customer Support Team

Posted 11 months ago

“I just wanted to let you know that you may not necessarily appreciate this response. Nevertheless, Yes, of course, what we send the first time is Never up to standard. I'm absolutely convinced that i-to-i uses the information that we, as students, send to their advantage - using our ideas for your own teaching efforts and to profiteer off of our efforts, regardless of how much we put in – capitalistic greed. I am firmly against much of what i-to-i suggests; however, they seem to enforce dictatorially on their students - "Do or else"...right. I have done five TEFL programs already, and this i-to-i program is by far the worst. I absolutely detest this program and "will" firmly say that I cannot participate in any other courses i-to-i offer and shall convey that message to anyone else I meet, potentially interested in the program. I am so frustrated with this program that I have nothing nice to say. Thanks for nothing. I have exhausted my efforts in trying to convey pleasant messages to the arrogancy of those overseeing students and the leadership in the i-to-I company to no avail; thus, I shall give it back in the manner I perceive the communication that is given in return to us as students. A terrible course to learn how to teach EFL learners. Get rid of the blatant arrogance of personnel instructing the program. Also, please, can students get actual "teachers instead of secondary tutors?" We also expect responses to projects to be in respectable English - no basic spelling or grammatical errors - as is the case with responses I have received, including my last feedback response. And, it is not just because of the British vs. American English spelling differentiation - it is entirely incorrect spelling.”

Posted 1 year ago

Hi Brent, Thank you for taking the time to leave a review. I'm sorry to hear you are unhappy with the marking process for the TEFL course that you are enrolled on. We have strict criteria that we must follow when marking the assignments due to the regulation of the course. The academic team are here to help you with your assignments and can go through feedback if you need to resubmit. Please reach out to us at customersupport@i-to-i.com and we can help you. Best wishes, Victoria Customer Support Team

Posted 1 year ago

“I have had a similar experience to some of the other reviewers. The consultant pressured me into signing up - promising me that there is a 14 day cool off period. It is now only 17 hours since I enrolled, and I am already having trouble logging in. Haven't even seen ANY of the course material because I cannot access it. I really hope that I wasnt just lied to about the cancellation / cool off period, becuase that will put this company right there with other online scammers!”

Posted 1 year ago

“This people are just after our money. They'll treat u nicely at the beginning so u can place ur course order. I joined I to I last year November but it was a quick decision cause I didn't want to loose the black Friday sale. I didn't Start downloading anything till mid January n before then I wanted to cancel but I wad told I can't. Now I really wanna cancel as I have no time and money as I'm not working but they won't let me cancel . 7.6 on the TCS and CS say I can cancel but for some reason they said I can't cancel. I trully regret .they say I still have to pay n I only did one unit..I have the right to cancel. Whats worse is that they won't explain all that in the beginning.”

Posted 1 year ago

Hi there, I'm very sorry to hear you are unhappy with us because of our cancellation policy. When you bought your course you agreed to spread the full value of your course over a longer period of time than paying for it straight away. If you are struggling to make that payment then please get in touch with us at customersupport@i-to-i.com, we always aim to work with you on a solution that works for each individual.

Posted 1 year ago

“Payed for my course had an agreement that i would get to do my course when i can, but now im being told so many things that the site is shutting down ..so they said they will unlock the course for me but i only have 60 days to complete it. But still i cant login mxm what a waste of my money.”

Posted 1 year ago

Hi Sandiselwe, Thank you for taking the time to leave a review. I can see you have spoken with my colleague and you're able to log in to your course now. Please get back in touch if you need any further assistance Best wishes, Justina Customer Support Team

Posted 1 year ago

“Bad customer service...”

Posted 1 year ago

Hi Lerato, Thank you for taking the time to leave a review. I'm sorry to hear you are unhappy with the service you have received. Please get in touch with me at customersupport@i-to-i.com and I will be happy to help and resolve any issues you have. Best wishes, Victoria Customer Support Team

Posted 1 year ago

“A very good course offering challenges to me in relation to my skills. Despite a post graduate certificate in education I learnt so much. I enjoyed the learning process and feedback on my assignments was well thought out and of great assistance in improving my skills.”

Posted 1 year ago

“This course is not worth your money. It took weeks for them to even email me the course, all the while customer service never called or emailed me back. The course itself is on a cheap looking website, is hard to navigate and is poorly written, leading to an incredibly boring and worthless 120 hours. The quizzes they have built in to break up the monotonous pages of text would be nice- except they quiz you on concepts that weren't mentioned in the course. No time or thought was put into this course, and if you can afford to buy any other TEFL course I encourage you to do so; other courses can't possibly be worse than this one. I have yet to finish, so maybe its all worth it for that piece of paper that says I know what I'm doing, but I doubt it, because I have learned nothing in this entire course.”

Posted 1 year ago

Hello Teagan, I hope you are well I am extremely sorry you feel like this, I can see we did email you on the 19th of July about your course, did you receive this email? In terms of the website, we always appreciate feedback so thank you for this. From feedback like this, we can grow and make the website better for everyone. If you would like to talk about this further, please give us a call, please be aware you are open until 6 pm UK time every weekday : South Africa - dial 021 300 2852 USA - dial 877 526 3959 Australia - dial 1300 88 42 70 Canada - dial 866 404 5781 Ireland - dial 015 269 506 Other - dial +44 113 205 4602 Or contact through email at customersupport@i-to-i.com. I will be happy to have a chat with you and see if I can help in any way. Leah Burke Customer & Operations Team

Posted 1 year ago

“No response from customer service after attempting to get in touch with them 4 times. This is really poor service from you.”

Posted 1 year ago

Hi Tracy-Lee, Thanks for your review. One of our advisors tried to give you a call about your query. But I will try to get in touch with you again to see if I can help! Best wishes, Justina Customer Support Team

Posted 1 year ago

“Dear TEFL I have now send many emails and my issue is not resolved after more than 6 days Thank you Demi Bond”

Posted 1 year ago

Hi Demi, thank you for taking the time to leave a review. I have responded to your email which was sent on Friday and tried to call you. Please get back in touch and I'll be happy to help and resolve your issue. Best wishes, Victoria Customer Support Team

Posted 1 year ago

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i-to-i TEFL is rated 4.7 based on 7,353 reviews