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i-to-i TEFL Reviews

4.7 Rating 7,352 Reviews

97 %

of reviewers recommend i-to-i TEFL

Company Reviews

Product Reviews

4.7

Based on 7,352 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0113 205 4610

Email:

tefl@i-to-i.com

Location:

4th Floor, Wilson House, Lorne Park Road, Bournemouth
BH1 1JN

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i-to-i TEFL 5 star review on 21st February 2023

Nicolette Van Rensburg

i-to-i TEFL 5 star review on 13th June 2021

i-to-i TEFL 5 star review on 12th November 2020

i-to-i TEFL 5 star review on 30th October 2020

i-to-i TEFL 5 star review on 27th August 2020

Magdel Roeloffze

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This class is a complete joke! It does nothing to prepare you to actually teach an English class. They are only concerned with the tedious grading of the "lesson plans". Yet most schools require you to use their lesson plans and will not rely on new teachers to create lesson plans from scratch! They are very slow to respond to assignments to eat up your time so you have to buy more extensions. Don't waste your money!! I asked for a refund but I didn't start the course until after the refund window had closed. Even though they verified the course was not started they would not honor the refund. Don't waste your money!!”

Posted 1 year ago

Hi Meg, Thank you for taking the time to leave a review about your course and experience with us. I'm sorry to hear you are unhappy with the assessment process. I have just tried to call you and left a voicemail as I would like to see how we can help you. Best wishes, Victoria Customer Support Team

Posted 1 year ago

“I enrolled with i-to-i and I have had nothing but a bad experience with them, I paid for the advanced Diploma course, I got my certificate for the 180 hour course and that was it. I Passed the other assignments that came after the 180 hour courses except the IELTS exam preparation one. My assignment has been returned to me countless times since mid April up to now, and everytime it seems like there is something new that I have to fix, my course expired mid May with no positive feedback, they always tell me to change this and that, kept changing until I couldn't change anything anymore and I now believe that the second part of the course doesn't exist, that it's a scam. Thinking of involving lawyers so I could atleast get half of my money back and just keep the 180 hour certificate I was able to obtain from them.”

Posted 1 year ago

Hi Kopano, I'm very sorry to hear you feel this way about our course. I have tried to call you to discuss this, but not sure if we have the right number. I will pass your email to our academic team to get in touch with you! Justina Customer support

Posted 1 year ago

“My experience with them started ok and ending badly,they keep passing my final work to everyone and i keep having to redo same thing. its really annoyng feels like they just dont want me to finish and get my qualification, i regret the day i signed up”

Posted 1 year ago

Hi Zinhle, Thank you for taking the time to leave a review! Please accept my sincere apologies you have been left feeling this way. I have spoken with you over the phone now, so hopefully, we will be able to resolve the issue in no time! Kind regards Justina

Posted 1 year ago

“I failed my first assignment and trying to review the feed back. I get emails saying there's an attachment but there is nothing except my assignment returned”

Posted 2 years ago

“I have been working my tail off, off-hours to read materials and take assessments during work hours. I finished Unit 5 of the 180 hour course only to be stopped after Unit 5?? Why can't I access Unit 6 and beyond?”

Posted 2 years ago

Hi Howie, I'm sorry to hear you were not able to move on with your course. I can see you have now been in touch with the academic team about you needing to submit assignment 1. If you need any assistance, please get back in touch with us and we will be happy to help. Best wishes, Victoria Customer Support Team

Posted 2 years ago

“Thank you Sahm for your prompt reply! I sincerely appreciate your assistance.”

Posted 2 years ago

“No I haven't had a bad experience at all - don't know where that came from? So far am extremely happy with communications from i -to-i, just am anxious to now put my theory into practice and get on with some on-line teaching and am awaiting feed back and looking forward to it - many thanks”

Posted 2 years ago

“Tje course was recommended by one of my friends. I bought the pack that was on sale. But I felt pregnant straight after. So ,the first 4 months were as a nightmare, just laying down on my bed. So, I wrote an email requesting a prolongation for my course they totally ignored my situation, by sending an email suggesting that I can buy extra. I just waisted my money. As it was a normal establishment school, they would accept my request.”

Posted 2 years ago

“I have asked to be unsubscribed a couple of time. I have emailed a couple of times with the same request. I am being ignored.”

Posted 2 years ago

Hi Michelle, I'm sorry to hear you have not received a response to being unsubscribed from our emails. Please send an email to customersupport@i-to-i.com with your request along with the email address you wish to unsubscribe. Best wishes, Victoria Customer Support Team

Posted 2 years ago

“It's an interesting and educated site we believe in it. But i ve a big problem distract my mind that is submitting my assignments but i dont have got uet your feedback.could i get any reply.”

Posted 2 years ago

Hi Elmestoui, Thanks for your feedback, there are many of ways to get in touch with us if you need some assistance. The fastest way to get a response is if you call us on +44113 205 4602, if you can't call we have a live chat service on the website and you can email customersupport@i-to-i. I can see that you've been in touch with the academic team regarding your assignment this last week about your assignment attempt, if you need their help you can call us on the number above or email academichelp@i-to-i.com, they have a 2 working day response time on emails. We are here to help if you need assistance! Best Wishes Amy Customer Support

Posted 2 years ago

“I 've submitted my last test materials to TEFL team im waiting for your feedback. So feel disappointed.”

Posted 2 years ago

“Nothing went wrong from i-TO-i's side. I am just extremely thankful and appreciative for how you dealt with my request for an extension after I had Covid and prior to that worked under extremely difficult circumstances. Your empathy and understanding means the world to me. And I would also like to congratulate you on the quality of the i-TO-i study material. Being a facilitator of training, although in a different field. I have an understanding of wat it takes to provide material of such high standard. Your customer support department has also, on the few occasions that I needed them, responded quickly and in a helpful way. Thanks for everything.”

Posted 2 years ago

Hi Frances, Thanks for your lovely feedback and we are so happy that we can help you to get your course done!! :) As you seem very happy with the service can I ask if you meant to leave a 1 star review? Please let me know if you need anything, we are happy to help! Amy Customer Support

Posted 2 years ago

“Dear Sir/Madam, I recently ordered the Essential TEFL book. It arrived in paperback. I bought it because it was hardback. Hard back lasts a lot longer than paperback. I would therefore like you to send me the hardback Essential TEFL as this is what was advertised. On receipt of the hardback version, I shall return you the paperback that was not ordered. yours sincerely, Chris Brooking”

Posted 2 years ago

Hi Chris, Thank you for getting in touch. I'm sorry to hear there has been some confusion with your Essential TEFL book. We have two versions of the book - a digital copy and a hard copy, meaning it is a physical copy rather than online. Once again, I apologise about the confusion. If you would like to discuss this further, please contact us at customersupport@i-to-i.com and we will be happy to help. Best wishes, Jess Customer Support Team

Posted 2 years ago

“i to i is a scam organization. I bought a course, and never got any training material, nor login. They replied to an inquiry and said "I resent it." But, I never got anything. Do your due diligence before you buy anything! There are lots of complaints online. Avoid this company!”

Posted 2 years ago

Hi Allan, Thank you for taking the time to get in touch. I'm sorry that you didn't receive your original order email again after it had been sent. I appreciate that this will have been frustrating for you. I can see you have also sent an email response in to us so i will look into this and get back to you. Best wishes, Victoria Customer Support Team

Posted 2 years ago

“Everything is organized, super helpful guiding me every step of the way Thank you so much Team TEFL.”

Posted 3 years ago

Hi Magdalene, Thanks for your lovely review! We are glad you enjoyed the course. Did you mean to leave 1 star? This indicates that you weren't happy with your experience? Best Wishes Amy Customer Support

Posted 3 years ago

“It is very upsetting when you’ve spent money on a 320H diploma course and at the end you find out that most jobs want you to have a degree and experience!. I have no intention of going overseas just to teach online and it’s been extremely difficult finding a job because I do not hold a degree. If I knew how difficult finding a job would be I would have never done the course.”

Posted 3 years ago

Hi Z Haniff, I'm sorry to hear that you've been struggling in finding a job, there are lots of online positions that do require you to have a Bachelors Degree, however there are options out there to teach online without a degree. Please get in touch with our job seeker support team by emailing info@lovetefljobs.com they will be able to give you some help in your search. Best Wishes Amy Customer Support Team

Posted 3 years ago

“I just received an email that says my e-certificate is available for download. But when I opened the link it says that there's no matching record. I paid for an express marking so I could get the certificate. I badly needed the certificate now but it will probably take a while to get it or probably I will never receive it. This is giving me a lot of inconvenience. I already contacted the customer service but no reply at all. I felt Iike I was scammed. I paid for this course and all you have given me is this poor service.”

Posted 3 years ago

Hi, Thank you for your review and I'm sorry to hear you are having difficulties downloading your e-certificate. Please call us and we will be able to resolve the issue for you straight away, we have some of incorrect information in our system. Best wishes Jill Customer Support Team

Posted 3 years ago

“What good is a course if I can't go back and review the materials? It makes me feel like this is nothing but a money making scam. It demonstrates you are not interested in developing quality teachers, you are only interested in making as much money as you can in a short period of time. Very disappointed.”

Posted 3 years ago

Hi Justin, Thanks for your feedback and I'm sorry you have felt restricted by the time frame given to complete the course. We find that the 70 days is enough time to complete the 120 Hour course and make suitable notes. I can see your course expired back in 2019, and I have just added an extra year onto your course to help you go over your notes. Please let us know if you need anything further by emailing us on customersupport@i-to-i.com, we are more than happy to help. I wish you the best of luck with your TEFL career! Best Wishes Amy Customer Support Team

Posted 3 years ago

“Total joke of a course, pump and dump diploma mill.”

Posted 3 years ago

Hi Robert, Thank you for your feedback, I'm sorry to hear you feel that way. I can see our academic team did reach out to offer support with your course - if you would still like assistance, or to discuss this further, please contact us at customersupport@i-to-i.com Best wishes, Jess Customer Support Team

Posted 3 years ago

“I just spent £30 on the certificate and it's not even laminated. Joke!”

Posted 3 years ago

Sorry to hear you're disappointed with your certificate. They are professionally printed (with hologram for security) and delivered by courier, which is what adds to the expense. Unfortunately, lamination is not recommended as they often need to be notarised. If there are any other problems with your certificate then please email me on jo.bearcroft@i-to-i.com and I'll happily look into this for you.

Posted 3 years ago

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i-to-i TEFL is rated 4.7 based on 7,352 reviews