HUH. Store Reviews

Name: HUH. Store
Rating: 4.17

4.2 Rating 3,833 Reviews

82 %

of reviewers recommend HUH. Store

4.2

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad customer service, took a month from asking for a refund to receiving it and no reassurances or apologies during that period.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We’re sorry to hear you are not happy with the amount of time to receive a refund. I can see we split your order at no extra cost on 6 March, dispatching all in-stock items within 2 business days of your order being placed. On 14 March, you requested to cancel the remaining items. This was promptly confirmed and processed on 16 March. Refunds take between 3-7 business days to show on your statement. These are standard bank processing times and vary depending on who you bank with. If you require any further clarification please email us at hello@huhstore.com and we will be happy to help. Many thanks, HUH. Store

Posted 2 years ago

“Great service, items were excellent and delivered on time.”

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Posted 2 years ago

“Great products and service!”

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Posted 2 years ago

“I have rarely written a website review however I have had a bad experience. I placed an order at the beginning of December for a christmas gift and despite emailing and trying to make contact I only received half of my order at the beginning of April. Nobody has responded to my emails about why the second object I ordered hasnt been delivered. Complete waste of my time and money and your staff were not helpful in reassuring me that my orders would be delivered. If anybody reads this review can you please contact me and tell me where the other half of my order is? Order #97782”

Helpful Report

Posted 2 years ago

Hi Jennifer, Thanks again for your order. The final part of your order was already dispatched on 29th March. Tracking was emailed to you. It is showing as delivered on 30th March. If you have not received it, please check with your neighbours or any safe places as it may have been delivered there. If you need anything further please let me know or email us at hello@huhstore.com. Many thanks, HUH. Store

Posted 2 years ago

“Really impressed with the ease of ordering & delivery updates”

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Posted 2 years ago

“Great, really helpful customer service. Fast delivery.”

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Posted 2 years ago

“Good deal, not a quick delivery but not in a hurry anyway.”

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Posted 2 years ago

“The order was missed , I contacted 1 week after and then it was placed . Then 1 of 2 items arrived . Then they said other item OOS . Then I said I’d have a refund , then the item arrived , then they asked if I wanted to send it back . I had lost the will then so kept it .”

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Posted 2 years ago

“Bang on & very fast delivery! Thank you so much”

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Posted 2 years ago

“Really well priced, ordered a t shirt & it turned ip a couple of working days later. Really good quality product & loads of emails about the delivery process so I kept up to date.”

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Posted 2 years ago

“Great item. Great service”

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Posted 2 years ago

“Great online store and the cheapest place around for Rains”

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Posted 2 years ago

“Product was unreal”

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Posted 2 years ago

“Quick easy payment process and item dispatched and delivery way before than I expected. Very pleased with my order”

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Posted 2 years ago

“Really lovely product, thanks so much. Quick devilery also !”

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Posted 2 years ago

“Has great selection and order came quickly”

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Posted 2 years ago

“Item arrived very quickly and exactly as described.”

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Posted 2 years ago

“Great price and very fast delivery. Will definitely shop with them again!”

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Posted 2 years ago

“Very easy to find what I was looking for and quick delivery.”

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Posted 2 years ago

“Excellent choice swift delivery packaged nicely all good huh”

Helpful Report

Posted 2 years ago

HUH. Store is rated 4.2 based on 3,833 reviews