HUH. Store Reviews

Name: HUH. Store
Rating: 4.17

4.2 Rating 3,833 Reviews

82 %

of reviewers recommend HUH. Store

4.2

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first purchase and was not disappointed - good communication, quick despatch and delivery arrived. Good quality. Will use again”

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Posted 2 years ago

“Didn't even reply and when they do you get a “will reply in 5 days” it's been 12, sort your company out”

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Posted 2 years ago

Hi Benjamin, Your enquiry was received Saturday 11th March and was promptly replied to on Monday 13th March. We are awaiting your reply. Many thanks, HUH. Store

Posted 2 years ago

“Great selection and loved my items! Fast delivery too!”

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Posted 2 years ago

“I ordered a product in January and am still waiting for it to be delivered - it has taken so so long and no one is telling me why. I will never be buying from this store again unfortunately, and will inform others about my bad experience”

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Posted 2 years ago

Hi, Thank you for your feedback. Our sincere apologies for the delay with your pre-order. I can see a delivery update was sent last week and you can check the latest delivery progress on your order status page. Your order has since been cancelled and refunded as requested and the funds should show on your statement within 3-7 business days. Other colours of the item are available in-stock for next day delivery, should you require it. Many thanks, HUH. Store

Posted 2 years ago

“Lovely range of items and brands, good communication and fast delivery.”

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Posted 2 years ago

“Great items and fast delivery, will be my point of call for future purchases”

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Posted 2 years ago

“fast delivery and good price”

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Posted 2 years ago

“Amazing products. Quick delivery and great service”

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Posted 2 years ago

“Really good service and quick delivery”

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Posted 2 years ago

“Quick delivery and good overall service. Will purchase from the HUH. store again in future.”

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Posted 2 years ago

“Great deals and speedy delivery!”

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Posted 2 years ago

“Very good prices and quick delivery.”

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Posted 2 years ago

“Love the bag I ordered, nice discount code for the newsletter too which is always great and it came next day so a really good service all in”

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Posted 2 years ago

“BEWARE Shocking customer service for a huge order of furniture,rugs, etc Live chat isn’t an option, email can take almost a week to respond.. Can’t speak to a person/human on the phone although on this page it says a communication option by telephone is an option-no ‘Made To Order’ not clear, should read ‘Bespoke’ at checkout - these items non returnable.. No free returns..therefore no choice to multi buy and return I placed an order in January and asked to have it cancelled immediately when I received a few smaller ‘stock items’ arrived and found the quality not as described ie. zoomed photos.. Asked for the order to be cancelled immediately and informed couldn’t be done including ‘bespoke’ and stock items.. Anyway still not arrived the remainder 10 weeks later Fuming customer.”

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Posted 2 years ago

“Delivered in great time, perfect condition and luckily paying for your own returns isn’t too much.”

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Posted 2 years ago

“Dreadful customer service. 5 day response turnaround for emails. No telephone contact I ordered a wallet, was informed it was on its way, then informed it couldn't be delivered. So I cancelled the order. Then told it was on its way again. Useless.”

Helpful Report

Posted 2 years ago

Hi Marc, Thank you for your feedback. I’m happy to see all your enquiries have been responded to within 2 business days and, in many cases within a few hours. Our sincere apologies that you received an email informing you the product was out of stock, only later to receive shipping confirmation. This was an error on our part and we apologise for any inconvenience. A free returns label was emailed to you in order to send this back to us at no additional cost, and your full order, including postage, can be refunded. I understand you are unable to return the product due to entering an incorrect shipping address at checkout and have requested a full refund regardless. Unfortunately, as we were not informed of the incorrect address and dispatched the order to the address provided, this is not an error on our part and we still require the product to be returned in order to be refunded. Many thanks, HUH. Store

Posted 2 years ago

“Great price and fast delivery”

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Posted 2 years ago

“Quic delivery”

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Posted 2 years ago

“Great prices on a beanie and mug. Delivery as expected”

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Posted 2 years ago

“Love Huh! Great products, great offers!”

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Posted 2 years ago

HUH. Store is rated 4.2 based on 3,833 reviews