HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,832 Reviews

82 %

of reviewers recommend HUH. Store

4.2

Based on 3,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Jack in customer service was very speedy in responding to a query with a quick resolution. Would recommend.”

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Posted 1 year ago

“amazing bag! Very comfy, convenient and elegant!”

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Posted 1 year ago

“First time ordering from this store, great service from start to finish. Super fast shipping! No issues at all, will definitely be ordering again :)”

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Posted 1 year ago

“Quick delivery. Thank you”

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Posted 1 year ago

“Atrocious Customer Service Do not buy from this shop. After ordering a rug back in December 2022, with an expected dispatch date of 5-8 weeks, I was continuously strung along with promises that movement was expected 'in the next 2 weeks.' Now, over 19 weeks since I made the original order, I have given up and asked for a refund. As far as I can tell the rug has not even made it to the HUH store warehouse, the only communication has been when I followed up each time an expected deadline passed, and now they seem to have given up replying to my emails all together.”

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Posted 1 year ago

“Item arrived quickly even after the bank holiday. Loved the dungarees, thank you!”

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Posted 1 year ago

“Great range of clothes and accessories. Arrived quickly.”

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Posted 1 year ago

“Beautiful mug and great service.”

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Posted 1 year ago

“I placed an order for crates 3 and half months ago and am still waiting on the majority order worth over £200. The delivery SLA on their site stated 3 -6 weeks when I placed the order. I've emailed many times and a couple of times I received the same response, stating they were expecting delivery from the supplier in 2 weeks. That was 7 weeks ago. I've asked a couple of times now to cancel the order with a full refund and am not receiving responses. I don't know what to do and will have to escalate legally if I don't get my money back. I've never experienced this with a company, especially not one supplying such high quality products & names. Really unhappy and won't be purchasing again. Just want a refund now so I can purchase elsewhere.”

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Posted 1 year ago

“Quick delivery, Good quality”

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Posted 1 year ago

“Made the most of the 20% discount and got 5 T-shirts for my holidays. Quick service and arguably the best selection of Cahartt I’ve seen. Also have Langsman Run Club which I have not seen anywhere else other than their website!”

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Posted 1 year ago

“10/10 excellent mug and came so quickly”

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Posted 1 year ago

“Purchased 2 Rains weekend Bags.. they turned really quickly.. and price was excellent..”

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Posted 2 years ago

“Good product and price and service.”

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Posted 2 years ago

“Really good quality hoodie and fast shipping very impressed”

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Posted 2 years ago

“Great customer service, Jack was super responsive and got my queries sorted quickly. Would definitely use Huh again.”

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Posted 2 years ago

“Great bag, feels high quality, though a little pricey. Delivery was received within 3-5 working days as promised.”

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Posted 2 years ago

“Super quick delivery & happy with purchase! Defo recommend!”

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Posted 2 years ago

“lovely stuff”

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Posted 2 years ago

“Love the quality! Fast and smooth transaction as always!”

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Posted 2 years ago

HUH. Store is rated 4.2 based on 3,832 reviews