HUH. Store Reviews

Name: HUH. Store
Rating: 4.09

4.1 Rating 3,956 Reviews

78 %

of reviewers recommend HUH. Store

4.1

Based on 3,956 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke of a company. Ordered 2 sweaters 3 weeks before Christmas. Only got 1 end of January! They put items on sale that they don’t have in stock then make you wait for weeks on end to get a refund. AVOID! Will definitely not be shopping with them again.”

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Posted 5 months ago

“Good product however slow delivery and no response to my enquiry about postage.”

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Posted 5 months ago

“It’s hilarious that I’m writing a review before I’ve even received my order. I ordered a T-shirt on 17rh Jan 2025 and still haven’t received it! I did get an email to say it was delayed but this is ridiculous. Delivery from overseas doesn’t even take this long and yet here we are…”

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Posted 5 months ago

“Product received in good time and good price”

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Posted 5 months ago

“Don’t order from here. I ordered a Carhartt fleece and it wasn’t actually in stock. After waiting approx. 1 month I decided to cancel my order and asked for a refund. The refund was confirmed, but then not processed for another 9 days. When I queried this I was ignored. I still haven’t received my refund as it stands. The company is ran by cowboys.”

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Posted 5 months ago

“Item took over a month to receive, do not used this website!!”

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Posted 5 months ago

“Good price and customer service. But delivery took longer than promised”

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Posted 5 months ago

“If I could give this “shop” 0 stars I would. I ordered two t shirts before Christmas and they still haven’t been delivered. I’m told it’s due to stock despite the t-shirts still being available for sale online?? I’ve barely been given an apology and I will never shop here again. I’ve waited now over 4 weeks for delivery - it’s absolutely shocking”

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Posted 5 months ago

“Item never arrived, no response to emails, having to force a refund through PayPal. After reading many genuine (negative) reviews on Trust Pilot, I can only assume the positive ones on here are paid for. Have sent details for the transaction to Trading Standards as it seems advertising and selling stock it doesn't have is standard practice for HUH. Avoid.”

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Posted 5 months ago

“Great service and speedy delivery, would have been 5 stars if you didn't have to pay for returns”

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(London) - Posted 5 months ago

“I ordered on the 26th of November. £128 I spent it’s been over 2 months this is absolutely dreadful. I asked to have it cancelled and refunded twice and never heard anything back. I then had an email saying it would be dispatched and at my address within 4-5 business days. that was weeks ago. This is absolutely terrible service. I dont mind now wether it’s refunded or the item is sent to me but I’d like either one to happen soon. £128 has come out of my account and I have nothing to show for it for over 2 months.”

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Posted 5 months ago

“Speedy service, great website and quick response to queries”

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Posted 5 months ago

“Still no refund. Ordered item 2 months ago. Item was out of stock. After 3 weeks requested a refund. Still not received one.”

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Posted 5 months ago

“Absolutely would not recommend. Ordered an item before Christmas, did not receive until January, sent it back and am still waiting for a refund. Shocking company. Do not order, almost certain it’s a scam.”

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Posted 5 months ago

“Ordered something a month ago. Product never arrived and still waiting for the refund of over £100. Only way to contact is via email. Terrible service.”

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Posted 5 months ago

“reliable retailer, very pleased with the service”

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(London) - Posted 5 months ago

“Haven't heard back regarding my refund for several weeks. Good communication at first, nothing since.”

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Posted 5 months ago

“Really competitive pricing. There was a delay with postage but they provided updates and then sent using next day delivery once it was back in stock.”

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Posted 5 months ago

“Product was great, but paid for next day delivery and didn’t arrive for 2 months.”

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Posted 5 months ago

“I got this as a gift was he really likes good quality took a month to arrive though”

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Posted 5 months ago

HUH. Store is rated 4.1 based on 3,956 reviews