HUH. Store Reviews

Name: HUH. Store
Rating: 4.09

4.1 Rating 3,956 Reviews

78 %

of reviewers recommend HUH. Store

4.1

Based on 3,956 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking customer service. Placed an order during the first week of January which was supposed to be delivered in 5 working days. Still not received the item and no longer getting any update or response from customer service.”

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Posted 5 months ago

“Appalling service . Delivery delayed by 2 weeks . No reason given . Made the mistake of placing a second order - same thing . 2 week delay . Raise and issue with them and told they will respond in 1-2 days . A week later still no response . Would never use the company again. Raised dispute with credit card company for a refund . Given up on huh store - rubbish”

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Posted 5 months ago

“I ordered a several items of clothing in December and returned the order well within the 14 day return period. It's now been over a month since my order was delivered to HUH and I haven't received a refund. I've contacted the shop a number of times, receiving a vague repose to my first email. I've had no further response to my follow up emails. I've ordered several times from from HUH in the past and have previously been happy with my order but this is the first time I've tried to make a return.”

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Posted 5 months ago

“Order never arrived - delays cited then refund promised. Six weeks from ordering I have neither the item nor my money back - wish I'd checked the reviews here and on trust pilot before ordering, I'd have gone elsewhere. Avoid”

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Posted 5 months ago

“Great service, ordered a Carhartt backpack at a great price and it arrived a few days later! Would purchase again from Huh Store with no hesitation. A++”

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Posted 5 months ago

“Item arrived quickly. Great price. No probs or issues. I will order from again”

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Posted 5 months ago

“I would give a zero if I could, ordered a jumper on the 17th December, was never delivered, I had to email myself to ask where it was and was told there was delay with stock and it would be delivered within two weeks, two weeks later I had to email again to ask where my order was and I was told I would get a refund, it’s now the 15th February and I still haven’t received my refund”

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Posted 5 months ago

“Ordered a hoodie for my son 25 January, had the dreaded email saying 7 to 10 day delay two days later, Recieved no further update despite emailing twice. Would not recommend this website, had I read reviews first would not have ordered. Will give another week then will ask for a refund which I don't expect to get so will then start chargeback process. This company are selling items they don't actually have sadly.”

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Posted 5 months ago

“I ordered an item as a Christmas present on 20.12.2024 and paid for express delivery. I received no communication after this until late January saying it was due to be dispatched. I contacted the store to say not to deliver it and to remove the express delivery cost. They sent it anyway. I contacted 3 further times to try to recover the delivery cost. There is no phone number and my emails went unanswered. I would not recommend this untrustworthy business at all. Avoid at all costs.”

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