HUH. Store Reviews

Name: HUH. Store
Rating: 3.89

3.9 Rating 4,240 Reviews

73 %

of reviewers recommend HUH. Store

3.9

Based on 4,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Essentially never sent the item… never responded to emails”

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Posted 2 months ago

“Bought a backpack in June, was told there was a delay with shipping, still haven’t had it 3 months later, asked for a refund and been waiting over a month and nothing. Won’t be using huh ever again. STAY AWAY!”

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Posted 2 months ago

“Awful. Never received my product, terrible communication and clearly a scam.”

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Posted 2 months ago

“Appalling service, coming up to 6 weeks with no item and no refund. Customer service none existent. DO NOT ORDER FROM THIS COMPANY”

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Posted 2 months ago

“So far Ive waited 24 days for a delivery for an item still in stock. I’ve sent the same email 3 times, receive the same response, and still no item delivered. No chat or phone number service.”

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Posted 2 months ago

“What can I say…..if I could swear I would!!! The ABSOLUTE WORST company I have ever ordered from. I can’t actually believe they are still selling items that are apparently ‘awaiting stock’ Do not order from here, you will lose your money and not get a refund. DISGUSTING customer service. I’m raging!!!”

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Posted 2 months ago

“Atrocious customer service. The absolute worst. Do not shop here, you will regret it.”

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Posted 2 months ago

“Not even received part of my order or even any idea whether I am going to . So this is not a good review”

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(London) - Posted 2 months ago

“I haven’t received my order nor any communication from you?”

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(London) - Posted 2 months ago

“seriously avoid this shop. this is a scam web”

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(London) - Posted 2 months ago

“Terrible company - order was placed 2 months ago. I haven't received the items. I have emailed multiple times and just get automated emails asking for more information about my order.”

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Posted 2 months ago

“I didn't receive my goods not have I received my refund. I believe this is called theft.”

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Posted 2 months ago

“If I could give 0 stars I would. Ordered items in January a d they never arrived, months went by and they kept sending emails saying they would be back in stock next week. Next week never came. 5 months later I just asked for a refund, now, nearly 4 months after that (10 months after my order) they are still just sending me emails saying the refund is coming and they are dealing with a backlog.”

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Posted 2 months ago

“Took my order, delayed it repeatedly and still waiting for a refund one month later. Outrageous. Poor slow comms.”

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Posted 2 months ago

“Took my order, delayed it repeatedly and still waiting for a refund one month later. Outrageous. Poor slow comms.”

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Posted 2 months ago

“I placed an order in march 2025 it is now October and it is still “out for delivery” . I have chased numerous times and have been completely ghosted by customer service . As bad as it could be .”

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Posted 2 months ago

“Order placed early August and no sign of goods, struggling to get a non generic generated response and no sign of refund despite repeated requests.”

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Posted 2 months ago

“Awful service. Shipping delay was more than 4 weeks, with the revised delay date missed significantly. Tried to get in touch with someone for help, many many times, and kept getting the same generic responses with no help. There is no number to call or chat box on the website like they mention. Eventually ended up cancelling my order. Will never order from here again.”

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Posted 2 months ago

“My delivery has never turned up - I haven’t had a real response from the company. This was a birthday present ordered the beginning of August. This is now nearly October. Is this even a real company?”

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Posted 2 months ago

“Ordered back in June. Have requested a refund several times only to receive emails that it’ll be refunded within 3-10 business days. It has now been months with no items or refund. Avoid like the plague.”

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Posted 2 months ago

HUH. Store is rated 3.9 based on 4,240 reviews