Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,322 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent on-line ordering process and safe, secure delivery as scheduled. A great watch at a great price. All in all a very happy Hilliers customer.”

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Posted 5 years ago

“Great price, quick delivery. Highly recommended. I will show with them again.”

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Posted 5 years ago

“An excellent service. Fast, efficient delivery. High quality items at great prices.”

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Posted 5 years ago

“Ordered through the website which was easy to navigate. I was informed within a few days of ordering that the manufacturer was delaying the release date of the item and I would be informed of developments. True to form when the manufacturer released the new date I was informed and when the item was posted I could track its progress through Royal Mail tracking service. Great service and will definitely use again.”

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Posted 5 years ago

“I ordered a Seiko Save The Ocean Prospex Watch SSC741P1. It was a great price and the watch arrived speedily and was well packaged with all tags and original packaging and in perfect working order. Very happy!”

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Posted 5 years ago

“Efficient and fast delivery and my watch was accurately set when it arrived, would definately use them again.”

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Posted 5 years ago

“I’ve bought watches from here before . Great prices , quick delivery. Fast return when I needed one . Very reputable, speak on telephone with a charming human if there’s an issue. Definitely recommend these guys”

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Posted 5 years ago

“Good price,best at the time,good communication and postage.”

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Posted 5 years ago

“First time customer and I initially telephoned to talk through the process for on line purchase. Very good service. My watch arrived one day later. I am very pleased.”

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Posted 5 years ago

“Couldn’t ask for better customer service!”

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Posted 5 years ago

“My order arrived to N. Ireland the next working day, no delivery charge either, item was perfect. All around excellent online purchase experience.”

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Posted 5 years ago

“First class service! Item was priced very competitively with full specification. Received within 48 hours and packaged well. Good communication and tracking details provided throughout.”

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Posted 5 years ago

“Excellent price for the watch and free next day delivery. No hesitation in recommending this jewellers.”

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Posted 5 years ago

“Excellent value and great speedy service.”

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Posted 5 years ago

“Used these guys a few times now for watches. GREAT prices compared to other UK jewellers and excellent service. Happy to recommend and will be using them again for sure.”

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Posted 5 years ago

“Great service. Fast delivery”

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Posted 5 years ago

“The service was excellent. The watch arrive the next day and the braclet had been adjusted to the correct size. Also a follow up e-mail regarding adjustment was appreciated.”

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Posted 5 years ago

“Was very pleased with the purchase brought the pendant for my daughters 21st she loved it ...will definatley be buyin again in the near future ..”

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Posted 5 years ago

“Exceptional price on a Bering watch for a Valentine's gift, easy on line ordering and emailed as to order status throughout and royal mail tracking. Delivered foc exactly when stated at time of order! 10/10”

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Posted 5 years ago

“Pendant and image is fantastic. So pleased. I could not find hallmarks on the pendant to clarify it being 9ct gold. I wrote to Hilliers by email to confirm it was 9ct gold. They did not respond which was disappointing. I believe it is 9ct gold but even if it is not, I would still be happy because of the quality of the image on the pendant. It would have been a perfect experience if only Hilliers responded to my e-mail. I would still buy again though. Just to summarise, image quality 10/10, gold quality if it is gold 7/10, Speed of delivery 7/10, Communication with Hilliers Jewellers 3/10.”

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Posted 5 years ago

Hi David, Many thanks for the review. I am however disappointed to see that you have scored 3/10 on communication. I have looked at the contact email sent in by yourself and can also see the reply which was sent to you on the 11th of February shortly after we received your question. Is it possible that this was missed or has been sent to your junk mail at all? I have also tried to call you before this follow up to discuss your enquiry in case you cannot find our emailed reply. I do hope that we can answer any questions you do have. Many Thanks, Hillier Jewellers.

Posted 5 years ago

Hilliers Jewellers is rated 4.9 based on 2,322 reviews