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Hilliers Jewellers Reviews

4.9 Rating 2,242 Reviews
99 %
of reviewers recommend Hilliers Jewellers
4.9
Based on 2,242 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Hilliers Jewellers Reviews
Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 16th April 2025
Chris Trayling
Hilliers Jewellers 5 star review on 28th March 2023
Mike Cosslett
Hilliers Jewellers 5 star review on 14th March 2023
Adam Hodgkin
Hilliers Jewellers 5 star review on 14th March 2023
Adam Hodgkin
Hilliers Jewellers 5 star review on 19th February 2023
Thomas Faragher
Hilliers Jewellers 5 star review on 19th February 2023
Thomas Faragher
Hilliers Jewellers 5 star review on 6th February 2023
Tracy Malcher
131
Anonymous
Anonymous  // 01/01/2019
Ordered a perfect little watch from Hilliers. It arrived on time and packaged securely. Price was reasonable and I couldn't ask for better service. Will definitely recommend.
Helpful Report
Posted 22 hours ago
Customer service great, price great including free watch strap with value of £25, delivered in two working days hassle free by Royal Mail tracked 48. Would certainly use this family run jewellers again
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Posted 1 day ago
Ordered a watch from Hilliers, which arrived perfectly boxed and on time. Would definitely order again. Very happy with the service.
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Posted 6 days ago
Great service from Hilliers when buying my Seiko Willard great customer service plus a free FKM rubber strap would definitely buy from them again.
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Posted 1 week ago
Thank you Hilliers team for supplying my lovely watch so quickly and so well packaged. You were so courteous and helpful and sized the bracelet perfectly so I could enjoy my warch straight away. I wold highly recommend your company not hesitate to ask your advice in making a purchase in the future
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Posted 1 week ago
Quick service, good price!
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Posted 1 week ago
Excellent service. Called up thursday lunch time to double check stock and delivery timings. Ordered 1pm thursday afternoon and was delivered 12pm friday with no issues at all and even had a sale on which was a bonus. Definitely recommend and will 100% use again.
Helpful Report
Posted 2 weeks ago
Very courteous customer service when I called them regarding a query on the watch I wished to purchase. Once ordered that evening my watch strap was adjusted as requested and dispatched the following morning, 48hr tracked delivery. It arrived well packaged within the time frame and was brand new/immaculate. Very highly recommended Jewellers. Do not hesitate to order from them.
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Posted 2 weeks ago
Hilliers were very good to deal with delivery of my watch purchase was very quick and questions were answered quickly,would definitely use them again.
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Posted 2 weeks ago
The price of the watch I bought was the best I found and Hilliers delivered it to me swiftly. It was a drama-free transaction, which isn't as common an occurrence these days as it should be. Well done and thank you Hilliers.
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Posted 2 weeks ago
Ordered a fabulous sieko dark manta arrived quickly and very professional.
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Posted 3 weeks ago
First class service
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Posted 3 weeks ago
Great price, free and quick delivery
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Posted 3 weeks ago
quick delivery and straight forward
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Posted 1 month ago
I have been looking for a citizen promaster watch for a long time and Hilliers had exactly the watch I wanted at a fantastic price. The buying process was easy and the communication from Hilliers was excellent. Watch was delivered on time and well packaged. Would recommend Hilliers and have done on a couple of occasions.
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Posted 1 month ago
Always great service and prompt delivery. Are my go to jewellers for my watch obsession. Highly recommended
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Posted 1 month ago
Excellent service great staff very helpful great prices
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Posted 1 month ago
Excellent service. I purchased a Tissot watch. The model I wanted was in stock and had a very competitive price. It even came with a free additional strap. Item was despatched quickly, arrived next day and was well protected in packaging. Really I can't ask for more when purchasing online
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Posted 1 month ago
Hi, I'm really happy with my purchase of the Casio G-shock watch. Hilliers Jewellers were competitively priced and their communications throughout were great. I found their website very easy to use. My purchase was dispatched the same day and arrived promptly. Great experience and I certainly will be using again. 👍 😁
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Posted 1 month ago
Fantastic efficient service and quick delivery very pleased. Thanks.
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Posted 1 month ago
Hilliers Jewellers is rated 4.9 based on 2,242 reviews