Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,322 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ,fast delivery and the cost of the watch was the cheapest I could find anywhere.”

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Posted 5 years ago

“Really great service as well as pricing. A real pleasure to deal with and fantastic communication. Fast delivery too so all in all a great experience and I'll definitely return for future purchases”

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Posted 5 years ago

“Excellent Service. I would definitely recommend. Thank you”

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Posted 5 years ago

“Very pleased with pendant and also for the help from Lewis for rushing my order through thankyou lovely pendant”

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Posted 5 years ago

“Received personal confirmation email immediately which was a nice touch - asked for it to be ready for my mums birthday and it came a week early - beautiful engraved pendant - my mum will love it Thank you”

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Posted 5 years ago

“Hilliers Jewellers noticed a fault on the clock before they even sent it and found a solution straight away. Excellent service and clear communication!”

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Posted 5 years ago

“Excellent and speedy service. Watch as described. Really pleased.”

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Posted 5 years ago

“My pendant was amazing would highly reccomend 100% the staff where amazing too!”

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Posted 5 years ago

“What a lovely pendant hilliesrs made staff so helpful at a very emotional time thank you”

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Posted 5 years ago

“Very quick delivery and great service. Watch exactly as advertised in sale plus honoured discount code on a sale item”

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Posted 5 years ago

“Excellent service - quick and personal. Great to able to speak to someone who treated me as a personal with intelligence and an individual requirement. Long may this type of retail continue against the onslaught of faceless corporations!”

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Posted 5 years ago

“Not only a totally professional. I received a friendly service to. The watch i purchased was on offer plus i was given an additional 15% discount. which was a incredible saving. Plus they changed the battery in my divers watch for half of the cost i was quoted in bromley. So a big thankyou to adam for all your help cheers”

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Posted 5 years ago

“First class service. Did not need to contact the firm but my order came on time and with the required adjustments made.”

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Posted 5 years ago

“This was stunning. I bought this heart shaped pendant for my mum for Mother’s Day to replace one that’s about 25 years old. I was a little nervous because after sending the picture of my dad and adding an inscription on rear I had no acknowledgment until I queried. It took about 3 1/2 weeks to arrive, and is quite amazing, the laser hologram really has enhanced the picture of my dad (even though the image I sent wasn’t the best quality), and the finished product is quite stunningly beautiful. Many many thanks.”

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Posted 5 years ago

“Excellent customer service, slight hiccup on order sorted out very quickly. Very happy with my new watch.”

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Posted 5 years ago

“Earrings a lot smaller than expected, but as they do not refund earrings had to keep them. They are really nice although small”

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Posted 5 years ago

“Great watch,. Great service”

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Posted 5 years ago

“Excellent service from start to finish. Right price, Delivery as promised. Will definitely use again”

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Posted 5 years ago

“Great customer service when I called for advice. Very friendly and knowledgable about product. Many thanks”

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Posted 5 years ago

“I took some time to look at hundreds of watches and finally found the one I liked the most. I then looked at a supplier and found Hillier. I liked the idea of buying from a family run business; I felt I was supporting something other than feeding Amazon. The price was better than anywhere else and that always helps. I have to say the delivery was exceptionally fast and the watch came perfectly packaged, in time for me to wear that night to a family meal. So I was very pleased indeed. I would have no hesitation in using Hillier again and would highly recommend to anyone shopping online.”

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Posted 5 years ago

Hilliers Jewellers is rated 4.9 based on 2,322 reviews