Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,172 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

Write Your review

Tell us how Hilliers Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hilliers Jewellers 5 star review on 28th March 2023

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. I asked about the second hand on the Citizen Garrison Quartz watch as I was concerned it may not hit the markers. Hilliers sent me a video of the actual watch so I could see for myself before buying. Brilliant! I posted a video review here.. https://www.youtube.com/watch?v=qy1Tn510WWs”

Helpful Report

Posted 1 month ago

“Excellent, beautiful watch many thanks”

Helpful Report

Posted 2 months ago

“Really nice shop,top prices,the dispatch is quick,the watch was well packed. I LOVE the watch.Thanks!”

Helpful Report

Posted 4 months ago

“As always great service from Hilliars. Excellent discount on watch as well.”

Helpful Report

Posted 4 months ago

“Very happy with the price and service”

Helpful Report

Posted 6 months ago

“Excellent service as always from an established family firm. Adam has always demonstrated his expertise in watches and I will always take his advice for my watch purchases.”

Helpful Report

Posted 6 months ago

“Absolutely brilliant watch at an amazing price. Exceptional customer service.”

Helpful Report

Posted 6 months ago

“Ordered a man's boss watch on line What a Fantastic price compared to other jewellers, very speedy delivery arrived the next day, the item was well packaged it also came with a nice box to keep it in, i am very well pleased with the watch, and would definitely buy from them again, thank you very much.. 👍🙂”

Helpful Report

Posted 7 months ago

“Good product and service which I would use again. I think that the keeper on the puzzle ring would be gold wire, I may be wrong but I think that it is copper? I was kept informed about progress and delivery.”

Helpful Report

Posted 8 months ago

“Prompt service easy to order fast delivery my husband was delighted with watch”

Helpful Report

Posted 9 months ago

“well i can not say as i have not got it yeat you said that it will be with me on the 15 feb 24 as it is not that time yeat i can not say”

Helpful Report

Posted 10 months ago

We are a little confused as to why you have left us with a 1 star review on January 19th in regards to an order which is not expected to be completed and with you until February 15th?

Posted 10 months ago

“I purchased a Citizen Ecozilla at a reduced offer price which was a great saving. Communication and delivery were spot on.”

Helpful Report

Posted 10 months ago

“The website is set out very well. I found what I was looking for quickly. The items I purchased were cheaper than anywhere else I could find online (and I looked extensively). The items arrived via next-day Royal Mail special delivery; they were protected extremely well by both the inner and outer packaging, and were perfect. I would happily shop again with Hilliers Jewellers, and highly recommend them on the service I was provided with.”

Helpful Report

Posted 10 months ago

“Got a very good Xmas Deal on a Mondaine Watch and arrived in excellent packing within 3days. very happy with the item. I also called them just to reconfirm the tracking reference which was supposed to be shared by PostOffice but did not receive it somehow, they are very responsive and patiently checked for me on the line. Very happy with the item and their service! Will purchase from them again for sure”

Helpful Report

Posted 11 months ago

“Prompt service. Very pleased. Would order from Hillier again.”

Helpful Report

Posted 11 months ago

“Bought a Bulova lunar pilot blue panda version 20% of list price excellent delivery and excellent price, little disappointed as it looks like it’s ex display as tags were loose, polythene protection on bracelet was missing and no manual in box though guarantee card was there and some internal wrapping missing, but overall great service and time line, would have been 5 stars if all stuff was there as watch is great and price great Wood definatly use Hilliers again”

Helpful Report

Posted 1 year ago

“I can highly recommend Hilliers after placing two online orders over the last couple of years. I have found them to be friendly, efficient and excellent value.”

Helpful Report

Posted 1 year ago

“First time using Hilliers as they had an offer on the BOSS gold bracelet we wanted for our Son's 16th birthday, easy to order website, excellent delivery and well packaged - one very happy Son. Will definitely use again.”

Helpful Report

Posted 1 year ago

“Sourced the exact make and model I wanted and delivered with no fuss in super quick time. Any queries I had were answered in full and very promptly. Watch arrived in excellent packaging.”

Helpful Report

Posted 1 year ago

“First time purchase from Hillier's and a smooth transaction it was. Fast dispatch and very well packed couldn't have asked for more.......a great price too.”

Helpful Report

Posted 1 year ago

Hilliers Jewellers is rated 4.9 based on 2,172 reviews