Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,322 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transactions always go smoothly without any fuss or delay. Their customer service is always fantastic. Keep up the good work !!!!”

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Posted 5 years ago

“I was very pleased with the help received whilst ordering an engraved gold pendent. Right from the start my e-mail, about the item, was answered quickly (even though it was a bank holiday). And throughout the process was kept informed on all production stages and eventually the dispatch and delivery date. So have no hesitation to recommend Hilliers to anyone, in fact I already have! Cheers Paul”

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Posted 5 years ago

“Great communication. Watch was nicely packaged and arrived very quickly. Will be using regularly.”

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Posted 5 years ago

“excellent quality, will shop with Hilliers again. "Thanks to Tom"”

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Posted 5 years ago

“Ordered my pendant on Boxing Day, but didn’t realise the workshop was closed until January. When I rang, Tom was very helpful. It arrived last week and I am absolutely delighted with it. The craftsmanship is amazing. I’ll treasure it forever!!”

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Posted 5 years ago

“Fast delivery well packaged nice discount on the watch I bought ,I collect watches and will definitely be phoning Hilliars for my next watch thank guys Chris green”

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Posted 5 years ago

“Best price and fast efficient service. Recommend for sure. Birmingham West Midlands”

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Posted 5 years ago

“Excellent service from start to finish. I sent two emails with regards to postage....both of these were answered instantly. Very helpful. Item was delivered promptly and very well packaged. Highly recommended and I will most certainly buy from them again.”

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Posted 5 years ago

“could not be happier with engraved pendant, will definitely purchase from Hillier's again. Thanks to Tom”

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Posted 5 years ago

“It would appear that the watch was not checked for basic functionality prior to despatch therefore my experience with Hilliers was poor..”

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Posted 5 years ago

Hi Michael, We are sorry to hear that you have had a problem with the watch you purchased from us. We do always check that watches are in working order prior to dispatch. I can't see any correspondence from you regarding any issues with your purchase. Please do feel free to reach out to us (info@hillierjewellers.co.uk) and we will do all we can to recitfy any issues that you have. Regards Hillier Jewellers

Posted 5 years ago

“Excellent quality at an affordable price”

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Posted 5 years ago

“Excellent service from start to finish. Generous discounts and now my first stop for Seiko watches.”

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Posted 5 years ago

“Excellent service - next day delivery”

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Posted 5 years ago

“Great price for the watch I ordered and an extra 10% off as well!! Fast delivery.. highly recommended”

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Posted 5 years ago

“Fantastic service, competitive price, great watch.”

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Posted 5 years ago

“Very good range of watches, excellent prices and fast delivery.”

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Posted 6 years ago

“Great service received when buying my watch. The item was fantastic value, arrived very quickly after purchase and was well packaged. First time I've bought from this retailer and would do so again without hesitation.”

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Posted 6 years ago

“I made purchases in store and online, the staff couldn't of been more helpful, good prices ,and very patient, and the online purchasing was easy ,and arrived in great condition, and arrived within 24 hours, Thank you Hilliers”

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Posted 6 years ago

“Completely painless purchase without any fuss or delay. Well done Hilliers”

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Posted 6 years ago

“Delighted with watch ,extremely well packaged”

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Posted 6 years ago

Hilliers Jewellers is rated 4.9 based on 2,322 reviews