Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,259 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 16th April 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Hilliers when buying my Seiko Willard great customer service plus a free FKM rubber strap would definitely buy from them again.”

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Posted 1 month ago

“Thank you Hilliers team for supplying my lovely watch so quickly and so well packaged. You were so courteous and helpful and sized the bracelet perfectly so I could enjoy my warch straight away. I wold highly recommend your company not hesitate to ask your advice in making a purchase in the future”

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Posted 1 month ago

“Quick service, good price!”

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Posted 1 month ago

“Excellent service. Called up thursday lunch time to double check stock and delivery timings. Ordered 1pm thursday afternoon and was delivered 12pm friday with no issues at all and even had a sale on which was a bonus. Definitely recommend and will 100% use again.”

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Posted 1 month ago

“Very courteous customer service when I called them regarding a query on the watch I wished to purchase. Once ordered that evening my watch strap was adjusted as requested and dispatched the following morning, 48hr tracked delivery. It arrived well packaged within the time frame and was brand new/immaculate. Very highly recommended Jewellers. Do not hesitate to order from them.”

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Posted 1 month ago

“Hilliers were very good to deal with delivery of my watch purchase was very quick and questions were answered quickly,would definitely use them again.”

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Posted 1 month ago

“The price of the watch I bought was the best I found and Hilliers delivered it to me swiftly. It was a drama-free transaction, which isn't as common an occurrence these days as it should be. Well done and thank you Hilliers.”

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Posted 1 month ago

“Ordered a fabulous sieko dark manta arrived quickly and very professional.”

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Posted 1 month ago

“First class service”

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Posted 1 month ago

“Sent out wrong item.”

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Posted 1 month ago

Hi Milly, Our apologies again your order was incorrect. As explained there was an issue with our epos system which caused a problem with some listings being incorrect. As mentioned when we spoke via email please use the free returns label to return the incorrect item to us for a full refund or alternatively we can offer a 25% partial refund if you wanted to keep the item which you received in error. Please feel free to contact us via the email which we spoke earlier if you have any further questions.

Posted 1 month ago

“Great price, free and quick delivery”

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Posted 1 month ago

“quick delivery and straight forward”

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Posted 2 months ago

“I have been looking for a citizen promaster watch for a long time and Hilliers had exactly the watch I wanted at a fantastic price. The buying process was easy and the communication from Hilliers was excellent. Watch was delivered on time and well packaged. Would recommend Hilliers and have done on a couple of occasions.”

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Posted 2 months ago

“Always great service and prompt delivery. Are my go to jewellers for my watch obsession. Highly recommended”

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Posted 2 months ago

“Excellent service great staff very helpful great prices”

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Posted 2 months ago

“Excellent service. I purchased a Tissot watch. The model I wanted was in stock and had a very competitive price. It even came with a free additional strap. Item was despatched quickly, arrived next day and was well protected in packaging. Really I can't ask for more when purchasing online”

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Posted 2 months ago

“Hi, I'm really happy with my purchase of the Casio G-shock watch. Hilliers Jewellers were competitively priced and their communications throughout were great. I found their website very easy to use. My purchase was dispatched the same day and arrived promptly. Great experience and I certainly will be using again. 👍 😁”

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Posted 2 months ago

“Fantastic efficient service and quick delivery very pleased. Thanks.”

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Posted 2 months ago

“Fast and efficient service”

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Posted 2 months ago

“I ordered a watch from Hilliers jewellers which I found by pure chance on the internet. The watch was on special offer, and also had following day delivery. All arrived as promised and in a timely fashion 10/10 👍”

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Posted 2 months ago

Hilliers Jewellers is rated 4.9 based on 2,259 reviews