Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,312 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,312 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 10th October 2025

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t come across this company before but was very pleased with service. Prompt delivery and well packaged. Good email comms too.”

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Posted 3 years ago

“Been pleased with my products twice now”

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Posted 3 years ago

“I needed help with resizing of a ring for a gentleman who is housebound. They let me take the ring sizer home to get the correct size. Great service.”

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Posted 3 years ago

“Ordered a watch and asked for the strap to be adjusted. The watch was dispatched the next working day and arrived the day after that...with the strap adjusted. Great service, bought at a good price, would highly recommend and would not hesitate to use again.”

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Posted 3 years ago

“Excellent service from start to finish and the cheapest online highly recommend definitely would use again”

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Posted 3 years ago

“Speedy service, packaged well. Very happy with the watch and service.”

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Posted 3 years ago

“Quick delivery and good price.”

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Posted 3 years ago

“Excellent service quick delivery would highly recommend”

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Posted 3 years ago

“Excellent service from Lewis and Hilliers. This was my second purchase from Hilliers, Lewis is always very helpful and the service is always very prompt, whatever time of day! Would recomment them to anyone”

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Posted 3 years ago

“I ordered a citizen watch as a gift for my mother. The order was placed and sent smoothly. It was received within a week due to the current royal mail strikes. This is the first time I am buying from this shop and I will do it again based on my current experience.”

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Posted 3 years ago

“Using the website was easy to use. Purchasing the item was simple and the correspondence regarding the purchase was clear. Delivery was speedy. The watch purchased looks just like the picture. As the watch is a gift I can not say how well it works. Very happy with the service so far.”

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Posted 3 years ago

“First time buying from this seller and couldn’t be happier with the product and the service and would definitely be ordering in the future!”

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Posted 3 years ago

“Beautifuly crafted I have had three pendants and was so happy with the results”

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Posted 3 years ago

“Great service speedy delivery and the quality of the product is outstanding”

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Posted 3 years ago

“Purchased a watch at a great price with prompt delivery”

Hilliers Jewellers 5 star review on 17th December 2022

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Posted 3 years ago

“Best service ever. Highly recommend this Family run business . Wouldn’t go anywhere else now . Nothing too much trouble .”

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Posted 3 years ago

“My order was despatched very quickly on the 8th December but here we are on the 17th and It still hasn't been delivered.”

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Posted 3 years ago

Hi Michael, I’m sorry to hear that your order has not arrived yet. It is likely that this is a delay due to the ongoing Royal Mail strikes. However, I will ask that someone looks into this delivery and contacts you with an update. Regards, Hillier Jewellers

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Just came across their website whilst searching for a particular watch. Found that they had it at a good price and then saw that they had an additional Christmas discount as well. Bargain! Placed order and watch duly received via tracked Royal Mail delivery (delivery costs included in sale price). Surprised that a smaller retailer could offer the best value. Very happy with purchase.”

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Posted 3 years ago

Hilliers Jewellers is rated 4.9 based on 2,312 reviews