Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,342 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using the website was easy to use. Purchasing the item was simple and the correspondence regarding the purchase was clear. Delivery was speedy. The watch purchased looks just like the picture. As the watch is a gift I can not say how well it works. Very happy with the service so far.”

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Posted 3 years ago

“First time buying from this seller and couldn’t be happier with the product and the service and would definitely be ordering in the future!”

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Posted 3 years ago

“Beautifuly crafted I have had three pendants and was so happy with the results”

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Posted 3 years ago

“Great service speedy delivery and the quality of the product is outstanding”

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Posted 3 years ago

“Purchased a watch at a great price with prompt delivery”

Hilliers Jewellers 5 star review on 17th December 2022

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Posted 3 years ago

“Best service ever. Highly recommend this Family run business . Wouldn’t go anywhere else now . Nothing too much trouble .”

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Posted 3 years ago

“My order was despatched very quickly on the 8th December but here we are on the 17th and It still hasn't been delivered.”

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Posted 3 years ago

Hi Michael, I’m sorry to hear that your order has not arrived yet. It is likely that this is a delay due to the ongoing Royal Mail strikes. However, I will ask that someone looks into this delivery and contacts you with an update. Regards, Hillier Jewellers

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Just came across their website whilst searching for a particular watch. Found that they had it at a good price and then saw that they had an additional Christmas discount as well. Bargain! Placed order and watch duly received via tracked Royal Mail delivery (delivery costs included in sale price). Surprised that a smaller retailer could offer the best value. Very happy with purchase.”

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Posted 3 years ago

“Love the watch. Exactly as described. Well packed and delivered quickly despite the strikes”

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Posted 3 years ago

“Haven’t received the item yet even though it was dispatched over a week ago”

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Posted 3 years ago

Hi Emma, My apologies that your order has not arrived yet. I have looked into this and the parcel is due to arrive at your local delivery office. Unfortunately, the ongoing Royal Mail strikes are causing delays which are sadly out of our control. I’m confident your order will arrive with you once the latest strikes by Royal Mail are over. Thanks, Hillier Jewellers

Posted 3 years ago

“Very impressed with Hilliers, ordered a watch online with them and it arrived quickly and was good value.”

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Posted 3 years ago

“Great service and great value!”

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Posted 3 years ago

“Beautiful bracelet, my daughter loved it and it was a perfect fit. Delivery was very quick too, would definitely buy from here again...”

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Posted 3 years ago

“The item arrived quickly even through the postal strike. Was well packaged and exactly what I ordered. Is an anniversary present so hopefully he will like it.”

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Posted 3 years ago

“Brilliant jewellers who I would recommend and use again. Bought a Seiko prospex watch and saved £330.Delivered on time and can't fault. 5 star company”

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Posted 3 years ago

“Excellent watch at (what appears to me to be) a very competitive price. Good communication as to when the parcel would probably be delivered to my address. Quick shipping despite some issues with RM strikes. Secure, sturdy packaging. Smooth transaction. I highly recommend Hilklers Jewellers. Thank you!”

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Posted 3 years ago

“Certainly would use Hillier's again. Promptly delivered well packed and the prices are certainly competitive.”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

Hilliers Jewellers is rated 4.9 based on 2,342 reviews