Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,318 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

Write Your review

Tell us how Hilliers Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hilliers Jewellers 5 star review on 13th January 2026

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only place to purchase Seiko! Very knowledgeable staff especially Lewis. Nothing is ever an issue and they always go above and beyond to provide great customer service. I would highly recommend anyone purchasing Seiko or Citizen to buy from Hilliers.”

Hilliers Jewellers 5 star review on 20th February 2021

Helpful Report

Posted 4 years ago

“I bought a gentleman’s half hunter pocket watch from Hilliers and was delighted with the service and the very competitive price. I have no hesitation in recommending Hilliers and will certainly use them in the future.”

Helpful Report

Posted 4 years ago

“Brilliant value and service from Hillier Jewellers. I bought a watch for my mother's 70th Birthday at a discounted price and it arrived ahead of time. Would highly recommend!”

Helpful Report

Posted 4 years ago

“I purchased two watches at lunchtime last Monday and they were delivered by 1pm the next day - Excellent service and Excellent prices. I have also left a review onTrust pilot as other people should be aware that this family business are competitive and efficient Thank You”

Helpful Report

Posted 4 years ago

“Ordering over the website was a straight-forward and painless experience from start to finish. Communication throughout the delivery process was great (order acknowledgement and dispatch confirmation emails received at the relevant times) and the watch was received in good time and well packaged. Great service and great prices - would gladly recommend Hilliers and I'll undoubtedly be returning in the future for another purchase.”

Helpful Report

Posted 4 years ago

“Fantastic customer service as usual from Hillier’s”

Helpful Report

Posted 4 years ago

“Excellent service I was kept informed about my delivery”

Helpful Report

Posted 4 years ago

“Very pleased with the watch. Looks good, feels good, good value”

Helpful Report

Posted 4 years ago

“Really happy with my purchase from Hilliers Jewellers. Bought a stunning watch for a great price compared to other sellers and it arrived within 2 days.”

Helpful Report

Posted 4 years ago

“Good communication and swift delivery. Thanks”

Helpful Report

Posted 4 years ago

“Very good service and quick delivery.”

Helpful Report

Posted 4 years ago

“I ordered a Hugo Boss watch for my 18th birthday present and it looks beautiful and so elegant. Item was very well packaged and came very quickly, came with tracked delivery aswell. Hilliers was very good for keeping me updated and entire process was very simple.”

Helpful Report

Posted 4 years ago

“Excellent service. Great customer support and shipping time was perfect.”

Helpful Report

Posted 4 years ago

“Excellent service, quick delivery, presented well”

Helpful Report

Posted 4 years ago

“Good value and well packaged”

Helpful Report

Posted 4 years ago

“Very prompt delivery and excellent price on my Seiko during the January sale. Well packaged and arrived as expected. Would definitely purchase from Hilliers again.”

Helpful Report

Posted 4 years ago

“Great service very prompt delivery and a good price”

Helpful Report

Posted 4 years ago

“Fast deliver great prices and will definately use again.”

Helpful Report

Posted 4 years ago

“Delightful watch and excellent service”

Helpful Report

Posted 4 years ago

“Responded quickly to solve delivery problem”

Helpful Report

Posted 4 years ago

Hilliers Jewellers is rated 4.9 based on 2,318 reviews