Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,318 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 13th January 2026

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service & delivered with care. One of the only places I could find anything to do with a griffin (Harry Potter collection) for my daughters birthday. Thank you Hilliers”

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Posted 5 years ago

“Lovely watch, much cheaper than other websites. Delivery was nice and quick and free.”

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Posted 5 years ago

“I've never been to Middlesbrough, or Hilliers Jewellers but they had the Citizen watch I wanted for a very competitive price, they contacted me when it was back in stock, and posted it too me quickly and securely.”

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Posted 5 years ago

“Very efficient postal delivery. Watch arrived showing the correct time and date with 8 hours left in the reserve. A beautiful watch at a very competitive price.”

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Posted 5 years ago

“Great service excellent Citizen watch very efficient online service. Would recommend Hillier Jewelers and will use them again in near future.”

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Posted 5 years ago

“Prompt amazing service, family run businesses like this deserve customer support”

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Posted 5 years ago

“First class service. Was able to call to check on some info before ordering. Best price in Internet. Used the Royal Mail next day before 1pm service and all good. And wife very happy with the watch.”

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Posted 5 years ago

“The price was the best available - great sale The speed with which it was dispatched was fast and efficient Only negative is that it was poorly packaged, the outer box flimsy, not enough packing inside and so the watch box itself was dented in one corner Presumably that happened in transit - but if the watch box had been securely padded inside the shipping box, with newspaper or foam or whatever, it wouldnt have arrived damaged”

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Posted 5 years ago

“Great jewellers with fantastic range and highly competitive prices, great customer service with fast and efficient communication and fast next day delivery.”

Hilliers Jewellers 5 star review on 5th January 2021

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Posted 5 years ago

“I recently purchased a watch for my Partner for Christmas which she loves . The service I received was excellent I am more than happy to recommend the team to anyone. I will definitely use this jeweler again”

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Posted 5 years ago

“Bought this at short notice just before Christmas. Delivered free next day with tracking link provided (Royal Mail - Special Day). Also comfortably the cheapest place esp with 10% OFF. Thanks guys! :)”

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Posted 5 years ago

“Had the watch I wanted and was delivered on time - well pleased with the watch and service.”

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Posted 5 years ago

“No problems quick and efficient”

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Posted 5 years ago

“Was dubious to order as havent heard of Hilliers before. Arrived within 2 days. Excellent price Excellent quality. My husband loves it. Thank you.”

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Posted 5 years ago

“Bought as a xmas present, needed links removing as expected. watch hand was stopping and not keeping up with time and then starting again so time was behind paid for new battery along with links removing. watch still stopping and slow behing actual time. will be returning and requesting replacement although will then have to pay another 25 which will make up to £50 on top of purchase not including postage and still unable to wear since xmas day.”

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Posted 5 years ago

Hi Jessica, I believe you have already spoken with someone regarding this faulty watch. We would certainly have advised contacting us regarding the watch not keeping the correct time rather than taking it for a battery change as we would have begun the process of exchanging this watch for you if there is was any fault. A free returns label has been emailed to you for you to return this watch to us. Our apologies again for the watch being faulty, we will endeavour to get this all corrected for you ASAP.

Posted 5 years ago

“Very easy process, prompt delivery and great product - would highly recommend this jeweller.”

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Posted 5 years ago

“Made my purchase, the cheapest I found on the Internet (and that was before the 10% discount). My item arrived within 3 working days, which I was impressed with given the current climate. The ornament was in perfect condition and was an excellent christmas present for my wife.”

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Posted 5 years ago

“Excellent service. Friendly and quick to reply to queries. The price of the item considering how beautiful it was is amazing value. I have already recommended to family and I will be using again. Delivery was perfect, kept up to date with progression of order, and beautifully and safely packaged. Thankyou!!”

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Posted 5 years ago

“Great experience with Hilliers, good communication and fantastic quality, highly recommend, many thanks.”

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Posted 5 years ago

“Wife is fair away with her watch.. Very good delivery..”

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Posted 5 years ago

Hilliers Jewellers is rated 4.9 based on 2,318 reviews