Hilliers Jewellers Reviews

Name: Hilliers Jewellers
Address: 44 Linthorpe Road, Middlesbrough
Rating: 4.93

4.9 Rating 2,165 Reviews

99 %

of reviewers recommend Hilliers Jewellers

4.9

Based on 2,165 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01642 245255

Email:

info@hillierjewellers.co.uk

Location:

44 Linthorpe Road
Middlesbrough
TS1 1RD

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Hilliers Jewellers 5 star review on 28th March 2023

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent watch at a great price. Purchase and delivery faultless. Top service from start to finish. Would recommend without reserve.”

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Posted 1 year ago

“Purchased a Seiko Prospex gents watch, excellent price and delivered next day.”

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Posted 1 year ago

“Fast delivery at a good price”

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Posted 1 year ago

“Excellent prices and quality products”

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Posted 1 year ago

“Well packed. Included all documents. Only disappointment was no free links taken out as an option. I don't have the tool. Nice watch. Good sale price. Unfortunately the bezel is out of alignment slightly. A common seiko qc issue apparently. I can over look this as it's a handsome watch. Rolex lookalike. The retailer itself is a very good one. Thank you.”

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Posted 1 year ago

“This was my first experience with Hilliers. Excellent service. My watch, at a competitive price, was quickly delivered and am very pleased with same. Certainly likely to deal with them again based on my first transaction.”

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Posted 1 year ago

“My husbands replacement wedding ring was made to order. Delighted with the quality of finished item and time taken from start to finish.”

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Posted 1 year ago

“I ordered a personalised digital engraved pendant. Pendant was absolutely beautiful upon arrival, only I was a little disappointed. As i expected a little more with the price I paid… The pendant itself wasn’t sent out with any gift bag or anything covering the pendant it’s self. Except for the cheap box it arrived in. It could easily be mistaken for a pair of ear rings. This being a gift for somebody else, I am going to have to spend out yet again, to make it look presentable. This is why you should never order online I suppose, because if I had purchased it else where. A little more thought would of gone in to it. Would like to just mention Lewis who was excellent, in getting back to me with any questions I had.”

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Posted 1 year ago

Hi Leanne, I’m terribly sorry to hear this. The pendant should have been sent in a protective sealed bag during transit my apologies that this was not sent out in as it should. I have also reached out to you via email regarding the gift box to see if we have anything more suitable for you.

Posted 1 year ago

“An excellent service and very prompt delivery. I couldn't be happier or more impressed and would definitely recommend and also shop here again. Thank you.”

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Posted 1 year ago

“Hilliard were the only jeweller who could supply the quality gold puzzle ring I wanted for my husband's birthday surprise.”

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Posted 1 year ago

“Good afternoon. A huge thank you for your excellent service following my order placed at 9:16 Monday 3rd October 2022. The watch was safely delivered by our local Royal Mail postman at 11:00 am Wednesday 5th October 2022 in excellent and well packed condition. I am delighted with my choice; I wore it that same afternoon and it felt very comfortable and impressive, I am looking forward to much more future use. Your competitive pricing was much appreciated as well as the speed with which the watch was dispatched and thanks to Royal Mail, quickly delivered. Customer service at its best and a very satisfied customer. Thank you.”

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Posted 1 year ago

“Very good service from a family firm. My item was delayed by industrial action. Lewis‘s communications were very good, he explained what had gone wrong and then emailed me to tell me it was on its way. I have now received my item, and I am very pleased with it.”