Hillarys Reviews

Name: Hillarys
Address: Colwick Business Park Private RD, Nottingham, Nottinghamshire
Rating: 3.98

4.0 Rating 2,122 Reviews

74 %

of reviewers recommend Hillarys

Company Reviews

Info

About Hillarys:

Hillarys - For the window wise

We’ve been helping our customers create beautiful homes with our made-to-measure blinds, curtains, shutters and awnings for over 50 years.

Choosing the right window treatments can feel overwhelming, but with Hillarys you don't have to worry. When you buy a window dressing from us you can be sure it’s been lovingly finished to the highest standard by our skilled manufacturing team.

Every new design goes through a rigorous testing process that checks it will meet the demands of the average home. If the fabrics don’t meet our standards, they don’t make it into our range. Only the best performing styles should be in your home. It’s as simple as that!

When you book an in-home appointment, your friendly and knowledgeable local advisor will bring along samples of our full product range for you to have a look at, and they’ll work with you to find the right solution for your space. Our team knows all the tricks of the trade, bringing years of experience and expertise right to your doorstep.

They’ll take care of everything, from precise measuring to flawless installation, for a stress-free and stylish finish.

It’s true, from the minute you get in touch to the magical moment you stand back and admire the end result, we’re only happy when you are. In fact, everyone at Hillarys cares about your home as much as you do and we really do take pride in getting it just right, which includes tidying up and leaving your home just as we found it too.

So don’t risk getting it wrong at your windows! Leave the measuring and fitting to us, and you’ll be in safe hands.

Visit Website

Phone:

0800 916 1094

Location:

Colwick Business Park Private RD,
Nottingham
Nottinghamshire
NG4 2JY

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Hillarys 5 star review on 7th February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the entire process very easy and I love my blinds and curtains”

Helpful Report

Posted 1 month ago

Hi there, We're really glad the process was easy and that you love your blinds and curtains. Thanks for sharing!🙌 Best regards, Yasmin

Posted 1 month ago

“The best service and lovely caring staff , not pushy but full of useful advice that I had,nt thought off. Thank you Racheal and Nick”

Helpful Report

Posted 1 month ago

Hi Mrs Rose, Thank you for your lovely feedback!😊 We're really glad that our team, especially Racheal and Nick, provided helpful advice in a caring, non-pushy way. Kind regards, Yasmin

Posted 1 month ago

“Excellent service from Richard. Great communication and patience as we were redecorating at the time. He fitted the blinds once the plastering had been done and even showed me how to remove the blinds for when the painter arrived. Easy and simple. The only downside is, I have mislaid one of the connectors for the top of a blind and I can find a spares section on your site. Other than that 10/10”

Helpful Report

Posted 1 month ago

Hi Andy, Thank you for your lovely feedback!🙌 We're really glad Richard provided great communication and patient service, and that the fitting aligned with your decorating schedule. It’s also great to hear he showed you how to remove the blinds. Sorry to hear about the missing top connector. If you’d like, you can get in touch with us and we will sort you a replacement. Please contact our customer care team on 0800 9166500 (Mon-Fri 9am/5pm). Best wishes, Yasmin

Posted 1 month ago

“ROMAN BLINDS Excellent !!! Well made & perfectly fitted Quality material They look beautiful Professional friendly Excellent service Darren was amaxing, well fitted clean and tidy. Was very helpful...an asset to hilarys”

Helpful Report

Posted 1 month ago

Hiya, Thank you for your lovely feedback!😊 We're really glad Darren was amazing, with a clean, tidy fit and helpful service. Delighted to hear the roman blinds look beautiful and that you’re pleased with the service. Best wishes, Yasmin

Posted 1 month ago

“Nigel was professional and helpful from the first consultation through to the fitting of my Roman blinds. I am delighted with them.”

Helpful Report

Posted 1 month ago

Hi Sue, Thank you for your lovely feedback!❤️ We're really glad Nigel was professional and helpful from the first consultation through to the fitting of your Roman blinds. Delighted to hear you're happy with them. Best wishes, Yasmin

Posted 1 month ago

“Advisors are friendly and very helpful. products are exceptional.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely feedback!🙌 We're really glad to hear that our advisors were friendly and helpful, and that you found our products exceptional. Kind regards, Yasmin

Posted 1 month ago

“Very well fitted, look great”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely feedback!😊 We’re glad to hear the blinds are very well fitted and look great. Kind regards, Yasin

Posted 1 month ago

“Found the sales time very helpful & the person who did the measurements was great.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely feedback!👍 We’re glad the sales time was helpful and that the person who did the measurements was great. We’ll pass your kind words along. Kind regards, Yasmin

Posted 1 month ago

“We are delighted with our roller blinds , communication with our fitter Martin was excellent, he was skilful and efficient. We would definitely chose Hillary's blinds again in the future .”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for your lovely feedback. We’re delighted to hear you’re delighted with your roller blinds and that Martin’s communication, skill, and efficiency stood out. We’d be glad to help again in the future. Kind regards, Charlie

Posted 1 month ago

“Final price was excellent, and the fitters did a super job.”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for your lovely feedback. We're delighted to hear the final price was excellent and that the fitters did a super job. Kind regards, Charlie

Posted 1 month ago

“Good service the workmen were very polite and helpful, would fully recommend company, as pleased with the blinds and service received.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind words and for recommending us. We’re glad the workmen were polite and helpful and that you’re pleased with the blinds and the service. Kind regards, Charlie

Posted 1 month ago

“Very disappointing experience We chose Hillarys because, from their social media and online presence, they appeared to be a premium, professional company and one of the best options available. Unfortunately, our actual experience has been very different. Our original fitting in February revealed that all the blinds had been measured incorrectly, and we also reported damage to one of our uPVC window frames. After further visits, new measurements and an installer who was unable to remove the blinds, the fitting was eventually completed on 5 June, months after the original appointment. Hillarys offered us a £150 goodwill refund due to the problems and delays. However, as of 27 August, we are still waiting for it. We called again today and, once again, were told there are delays and poor communication between departments. Mistakes can happen, but the biggest disappointment has been the lack of communication, ownership and customer service throughout the whole process. Unfortunately, the reality has been very poor compared with the premium image Hillarys presents through its social media and marketing. We expected much better.”

Helpful Report

Posted 1 month ago

Hi Nicole, Thank you for taking the time to share your feedback. We are sorry to hear that your experience has fallen short of expectations and appreciate how frustrating the delays, fitting issues, and ongoing communication concerns must have been. We understand your disappointment regarding the goodwill refund that was offered following the problems with your order. Please be assured that we have contacted our Finance Team this morning and asked for this to be looked into as a matter of urgency. We appreciate that you have been waiting far longer than expected and understand your frustration. We are sorry that the service you received did not reflect the standards we aim to provide. Your comments regarding communication, ownership, and the handling of your concerns have been noted and will be shared with the relevant teams for review. Thank you again for bringing this to our attention. We appreciate your patience throughout this matter and will continue to monitor progress with the Finance Team. Best wishes Becks

Posted 1 month ago

“I would recomend Hillarys to everyone. I had new windows fitted so of cause wanted some new blinds. So pleased i chose Hillarys.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your lovely feedback. We're delighted to hear you chose Hillarys for your new blinds after having your new windows fitted and that you're so pleased with your decision. Your recommendation means a lot to us, and we hope you continue to enjoy your new blinds for many years to come. 😊 Best wishes Becks

Posted 1 month ago

“The whole process about price and installation of blinds was explained no problem. The fitting was quick. Very tidy. Blinds were excellent quality.”

Helpful Report

Posted 1 month ago

Hi Tom, Thank you for your wonderful feedback. We're delighted to hear that the pricing, installation process, and fitting were all clearly explained and that everything went smoothly. It's great to know the installation was completed quickly and tidily, and that you're pleased with the quality of your new blinds. Thank you for choosing Hillarys, and we hope you enjoy your blinds for many years to come. 😊 Best wishes Becks

Posted 1 month ago

“Very good choice”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to share your feedback. We’re glad you think we offer a very good choice. Kind regards, Becky

Posted 1 month ago

“Very Happy with my new blind. It makes the kitchen nice and bright. The fitter Bill had to come back to replace the pelmet because it was a bit short. He returned within a few days and completed the job. The price was very reasonable too. I would recommend Hillarys.”

Helpful Report

Posted 1 month ago

Hi Maria, Thank you for taking the time to share your feedback. We're delighted to hear you're so happy with your new blind and that it has made your kitchen feel brighter. It's great to know Bill was able to return promptly to replace the pelmet and ensure everything was completed to your satisfaction. We're also pleased you found our pricing reasonable. Thank you for your recommendation, and we hope you continue to enjoy your new blind for years to come. 😊 Best wishes Becks

Posted 1 month ago

“A great professional service from start to finnish. The fitted was polite and professional. Product fitted to a high standard. Would recommend.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your kind feedback. We're delighted to hear you received a great professional service from start to finish and that your fitter was polite, professional, and completed the installation to such a high standard. We really appreciate your recommendation and hope you enjoy your new blinds for many years to come. 😊 Best wishes Becks

Posted 1 month ago

“Professional, friendly service.”

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Posted 1 month ago

Hi there, Thanks very much for your 5* review! We're glad you found the service professional and friendly. Kind regards, Becks

Posted 1 month ago

“Easy to deal with”

Helpful Report

Posted 1 month ago

Hi there, Thanks very much for your 5* review!❤️ Yasmin

Posted 1 month ago

“From start to finish everything went smoothly and i am very pleased with the finish. Reasonably priced for good workmanship. Would use them again.”

Helpful Report

Posted 1 month ago

Hi Marie, Thank you for your 5* review!😊 We're glad you were pleased with the finish and that you found it reasonably priced for good workmanship. We're here for you when you need us!❤️ Kind regards, Yasmin

Posted 1 month ago

Hillarys is rated 4.0 based on 2,122 reviews